Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good job blblblblbbllblblbljhnkljhkllkjbhliutgiougigligil
App kept trying to insert items for other jobs. I was able to work around the issue.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use, very helpful,,,,,,,,,,,,,,,,,,,,,,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent Program for what I needed to do with my resume for the new year.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use, was able to do entire resume within 10 minutes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was able to create the exact resume I wanted, super easy. Now that I no longer need it, canceling was super easy too. This is a good website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really helpful and affordable, would recommend for anyone who is making a resume for the first time
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick! Great look! I love it. I have been at my current job for 20 years. I have not updated my resume in a couple of years.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's easier to make cv with good job description.no struggle at all
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent program for guiding resume building, would definitely recommend to others.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site was very easy to navigate. I would recommend this site to others.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Works great I love the way it works. It's a great system. It was really easy for me. I like the way the system works. It definitely helped me out with my job criteria. I feel like it definitely made me seem a lot better
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
THIS SERVICE FIT MY NEEDS, I WAS ABLE TO CREATE A RESUME AND I NEED TO WRITE ATLEAST 50 CHARACTERS TO BE ABLE TO MOVE ON TO THE NEXT SCREEN. IS THIS 50? OK
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free online and would not offer a PDF unless I paid. False advertising!
Hello Denver,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Was very informative in suggesting how to describe work experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I've always had a difficult time coming up with a good resume and the fact that this does it for me is amazing
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, easy, professional and convenient. This was a pain free process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Process was quick and easy to follow. I had no trouble following the prompts.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a great tool to use! I needed help sine its been 18 years since I did a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
They started charging me 23$ a month when I wasn't aware of monthly subscription. Didn't find out till 3 months later
Hello Omar,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius