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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I picked this site from a search that said it was free, but it's not. Bad publication.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome, quick and easy to use and have previously used before. Will recommend to others
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very clean and creative formats to catch the eye of employers.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service and easy to navigate. The AI generated suggestions were well done and specific to my skills and experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful as well as easy to use and understand with great templates to follow
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. I uploaded my existing resume and updated it with my most recent information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was charged again for an edit and four times more money! Really dont t feel taken care of! But ill pay because i need this now.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was definitely an easy process. The resume came out good.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A great way to quickly and efficiently update your resume. I was able to modernize and remove unnecessary information to create a concise and good looking resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Too expensive for what I needed. I had pre-existing resumes, but, needed to edit one quickly to apply for a job my friend recommended.
I tried this service and liked it, but, only needed to use it once and did not feel like the subscription price was worth it for what I needed
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Horrible service. I was tricked into a membership when I only wanted to sample the service. Terrible.
Hello Shawn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to build a resume and quick. I like the different options for the format you can choose.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy I do not like doing resumes so it was nice that they did the job for me! All I really had to do was enter job title
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very fast and nice. I should have done this a long time ago. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service being offered. I would recommend to friends and family.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been very simple to use. Very informative and useful.
Thank You
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The service made it easy to rewrite my resume and assisted me in finding the appropriate words.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience no hassle. Got just what I needed for what I needed it for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fake advertising said free online template no login or credit card details needed.
Hello Navya,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius