Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was easy and fun. I feel confident I will find my career dream choice with resume genius.
It was easy and fast. It helped me a lot in building my resume 😊!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
They an great assortment of resumes to chose from and the work was very easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There was basically nothing for me to do... I uploaded my old resume, and they did the rest. It was like picking out the best sofa and somebody else purchasing it for you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was good. But I no longer need it thank you. If I ever need to update my resume again I would use resume genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good just trying it hope we have a long relationship, always good to have a solid resume. Will let you know how it goes for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to use and provided good bullet points for each job description
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
$#*!ty to not clearly stated a charge after initial resume, thankful I read the fine print. Ought to be ashamed of yourselves
Hello Veronica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This program makes creating a professional resume a piece of cake. Basically provides key information about your own skillset that elaborates well beyond your own scope. Recommend highly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just getting started, but looks good so far. I needed a fresh look and this looks like the place that I can get that.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thankful for the care and precision nice formats to choose from provided descriptive words that showcased what i was feeling intelligently
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate. Made creating my resume a breeze. Took a lot of the stress and anxiety out of the process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent platform and it is so easy to use. My CV looks very professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent service and easy to use and very simple to get it done in minu
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely satisfied with this site. Very easy to use and fast.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is freaking awesome. Thanks, this was super easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
MnkhqEBWEHFBWFKBRHRBJKBFEFENFJKEWFJKEWBFJKWEBFJKWEBFWEBFJKWBEFKJBWEFKJB
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made me pay and it was more than i expected unfortunately didn't let me edit either
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very pleased with your services. The product I received was very satisfactory. Thank you!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius