On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shows something that i did not what i wrote on my resume...
Easy to use and navigation not complicated. I will give it stumps up
Hello,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lizzie.
ResumeCoach.com Team
I had a great experience. It was my first time making resume and I think I nailed it with the help of ResumeCoach. It has templates of multiple types, from minimalist to more sophisticated ones.
Hello Eleni,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Natti
ResumeCoach.com Team
Help a lot of and an easy to do idea how to complete the resume, thank you.
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Kiara
ResumeCoach.com Team
Dear Joy,
Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.
We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.
We hope you have an amazing week and thank you again for choosing ResumeCoach!
Best regards, Kiara
ResumeCoach.com Team
Helped with the headings and the tips given for each section
Hello,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Kiara
ResumeCoach.com Team
I enjoyed this app because it is user-friendly! I didn't have to make too many changes to the information after uploading it.
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Kiara
ResumeCoach.com Team
I could build my resume easy and effectively so thank you...
Hello Alexandra!
Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!
We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/
We hope to see you again!
Best regards, Kiara
ResumeCoach.com Team
First time experience is good enough can wait for the next one. It was made short and presentable with affordable charge to a job seeker.
Hello Kenneth,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Kiara
ResumeCoach.com Team
Amazing templates! If you want you cover letter to look professional I highly recommend it!
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Kiara
ResumeCoach.com Team
Give customer access so they can change header, footer or Body color.
Hello Ali,
Thank you for choosing ResumeCoach to update your resume. We appreciate your trust, we hope that our services have helped you in your job search and we are sorry that your experience with us was not as satisfactory as you wished. We apologize for any inconvenience this may have caused you.
We would like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!
If you still have problems with this and would like us to advise you personally, please do not hesitate to contact our customer support team at https://www.resumecoach.com/contact/. We are available to assist you with any questions or concerns you may have.
Thank you for taking the time to share your feedback with us. We look forward to serving you again in the future and providing you with an enhanced experience.
We hope to see you again!
Best regards, Amy
ResumeCoach.com Team
Hola,
Agradecemos el tiempo invertido en dejarnos tus comentarios. Nos encanta saber que tu experiencia con nuestra plataforma ha sido satisfactoria.
En ResumeCoach, nos esforzamos por brindar a nuestros clientes las mejores herramientas y recursos para ayudarles en su búsqueda de empleo, y nos complace haber podido contribuir a tu éxito.
Te deseamos todo lo mejor en tus proyectos futuros y esperamos que continúes utilizando ResumeCoach para tu desarrollo profesional.
En el caso de que necesites contactar con nuestro equipo, puedes hacerlo directamente a través del siguiente link:
https://www.resumecoach.com/contact/
Atentamente, Amy
El equipo de ResumeCoach
Very good website. Comfortable and easy going. Thank you guys
Hello Sergei,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Amy
ResumeCoach.com Team
Not impressed. I didn't know i had a limited amount of AI descriptions. Also it messed up my resume at the end so I had to go back and fix it. It didn't save two of my jobs. Also MAKE IT FREE.
Hello Tara,
Thank you for taking the time to review our service.
First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.
If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via [email protected]
Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.
Sincerely, Amy
ResumeCoach.com Team
Why do you think you are entitled to this information for free? You charged me to use your services.
Hi Peter!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]
Best regards, Amy
ResumeCoach.com Team
All of what i am going to write makes no sense
But it makes sense that the author of this post has been in a position of being able and willing and willing and willing and capable to help people with mental illness who have no other means to cope and cope and cope and help people
Hello,
Thank you so much for taking the time to leave us a review!
We wish you all the best in your career endeavors!
Best regards, Amy
ResumeCoach.com Team
I had a great experience. Very useful. Easy to use. Practical. Effective.
Hello Rocío,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Amy
ResumeCoach.com Team
Charged my account when I didn't have it set to that and can't unsubscribe
Hello Madison,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Amy
ResumeCoach.com Team
No thank you. Said it was free then asked me to pay fake advertising
Hi Linda!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]
Best regards, Amy
ResumeCoach.com Team
I was dreading doing another resume and Resume Coach was actually suprisingly easy and fun! I love and feel confident in the final result. Thank you!
Hello Nicole,
We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!
Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.
We hope that you'll use ResumeCoach again for your professional growth and development.
If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/
Warm regards, Amy
ResumeCoach Team
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Oscar,
Thank you for taking the time to review our service.
Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.
Our team is working on a solution to the issue you raised and we hope to have this available soon.
We are always looking for ways to provide our customers with the best possible experience.
Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!
Sincerely, Lizzie.
ResumeCoach.com Team