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ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
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Your CV templates are very useful. The only thing that I did not like is when the cv is over one page, the page divides(cuts) the important sentence from the middle. Especially when I download it as PDF, this looks unprofessional. I tried everything to fix it but almost all templets and all font sizes have the same problem. It is better to find a solution to it.
I had a problem with my membership cancellation. Your support service was really helpful and solved my problem in a minute. Thank you so much.
Update my cv everytime but thank god this platform exist! I almost didn't have to do anything haha, it has the important info pre-saved... thank you cindy... great service
Hello Lemon!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
Must make sure to send clear email that you will Start taking money from the customer at least before 2 days so he could now if he wanted to procced with the plane
Mohammad,
We would like to apologize as we have not been able to give you the best experience, something we are committed to.
By registering for our basic 14-day fare, you are simultaneously accepting the monthly subscription service, as this information is reflected in this step of the payment process. However, you can cancel at any time.
If you need it, you can contact our Customer Service Team through the following link https://www.resumecoach.com/contact/
We would like to change your opinion, we look forward to your message.
Thank you very much for your time.
-ResumeCoach
My years of experience have prepared me well for this position. You mentioned that customer service is a big part of this job; I spent three years working in a high-volume call center, answering customer calls, and identifying solutions.
Hi Syuzi!
Thank you for sharing your experience and for choosing us for your resume.
Best regards!
-ResumeCoach
Excellent tool to create an impressive cv. So much information to provide and a great engine tool.
Hello Marcelo!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We'll be glad to hear from you.
Thanks,
-ResumeCoach
Hello Doug!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
Amazing! Sometimes i run out of ideas on how i can complete my resume, and this tool has a lot ot suggestion of what`s possible to be added an create the best resume you can! Shoutout to Andrew eho supported me via chat! Thanks
Pau!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Hello Esraa,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Todavia no puedo dar una respuesta apenas lo habro
¡Hola, Jorge!
Agradecemos enormemente tu feedback; nos ayuda a crecer y a detectar posibles mejoras como las que reportas.
Nos ponemos a la obra con el objetivo de solventarlas lo más rápido posible para que, la próxima vez que utilices ResumeCoach, tu experiencia sea la mejor.
Recuerda que, si en cualquier momento lo necesitas, puedes ponerte en contacto de nuevo con nosotros a través de este enlace: https://www.resumecoach.com/contact/
Un saludo de parte de todo el equipo,
-ResumeCoach
I checked my account and relaize that 29.65 USD has funded from my account. I immediately consult the customer services. Stephane helped me a lot. I gave information that she needed and she solved my problem at that time. I received an email that include they are gonna pay my money back. Appreciate for Stephane's help :)) Thank you Resume coach :))
Hello!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephane, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
By searching and using your site, it stated that it was free.
Ended up paying, after doing all the work, I had no choice.
Hello Jean-Pierre,
Thank you for sharing your experience, it helps us to grow and detect possible improvements. We would like to clarify that our free service is available to all users, providing the opportunity to export the information in a text version.
However, if you want a more comprehensive service, you can upgrade your plan for a small fee.
If we still haven't been able to resolve your query, please don't hesitate to contact our Customer Service Team. They will do their best to help you with whatever you need.
https://www.resumecoach.com/contact/
Thank you very much for your time.
-ResumeCoach
Super pleasant, quick and professional! Will be returning to this service as soon as I need another resume.
Yasmine!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
IT WAS VERY FAST AND FEELS GOOD, UNDERSTANDS THE CUSTOMER PROBLEM AND SOLVED IN A FAST COMFORTABLE WAY. IT WAS VERY NOCE EXPERAINCE AND ITS A MODEL TO ALL CUSTOMER SUPPORT STAFF'S
Hi!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
I had a resume, and I wanted to cancel my membership.And Stephan help me.he is very nice man and kind. Thank you all support
Hello!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephan, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Hello Adis,
Thank you very much for choosing us!
We are delighted to have been helpful in your job search, you are now one step closer.
Have a great day.
-ResumeCoach
Ok cant complain I completed with easy and had no difficulties in finding the titles
Hi Patson!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Good experience with kind of good prices. Best to have more options
Hey Nikolaos!
It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.
Despite the good score, we know that there are still things to improve; that's why we work hard every day.
Thank you for being part of our community!
Best regards,
-ResumeCoach
Easy to use and very sufficient with lots of designs
Hello Abdullah!
Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.
Stay well!
Best regards,
-ResumeCoach
You must announce at first that we have to pay for just downloading your CV!
After 1 hour spent on making a resume, I was faced with paying screen!
Hello Mohammad,
Thank you for sharing your experience, it helps us to grow and detect possible improvements. We would like to clarify that our free service is available to all users, providing the opportunity to export the information in a text version.
However, if you want a more comprehensive service, you can upgrade your plan for a small fee.
If we still haven't been able to resolve your query, please don't hesitate to contact our Customer Service Team. They will do their best to help you with whatever you need.
Thank you very much for your time.
-ResumeCoach
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Hello Yerik!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
Thanks,
-ResumeCoach
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Selen!
It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.
Despite the good score, we know that there are still things to improve; that's why we work hard every day.
Thank you for being part of our community!
Best regards,
-ResumeCoach