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ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
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The app was easy to understand and I appreciated the prompts and hints.
The resume looks nice while your building it, after you pay it's all jacked up, the font is not the same and its formatted differently
Hello James,
We appreciate you sharing your experience.
If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/
Rest assured that we are working hard to improve our platform to make it even better.
Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.
We hope you decide to choose us again in the future.
Sincerely, Lelie
ResumeCoach.com Team
Very satisfied. Very satisfied. Very satisfied. Very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied
Hello,
Thank you so much for taking the time to leave us 5 stars!
We wish you all the best in your career endeavors!
Best regards, Natti
ResumeCoach.com Team
It was easy to use the templates and answer the questions. This is a good tool
Hello Christa,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Natti
ResumeCoach.com Team
I cancelled my subscription and I got charged 30 bucks not happy
Hello Matt,
We apologize for any inconvenience you may have experienced using our service.
To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.
We value transparency and make this information clear on the payment screen before the subscription is purchased.
In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.
We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.
Thank you for your feedback and we hope we can serve you again in the future.
Sincerely, Natti
ResumeCoach.com Team
It was easy and fast to generate a resume. They have several templates t choose from.
Hello Daryl,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Natti
ResumeCoach.com Team
This was for my nephew and I needed it fast. I have a tendency to work on a resume for hours as I want it perfect. This was the easiest one I have ever done and I am very impressed with the outcome. Considering that in my field I have to keep an updated curriculum vitae, I will start using this from now on.
Hello Benjamin,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Natti
ResumeCoach.com Team
I love your program. My résumé looks so professional and so inviting thank you so much for giving me a little bit more information on how to do things right
Hello Ladonna,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team
Thank you for your great support to create my updated Cv. Thank you Resume Coach
Hello Georges,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Anne
ResumeCoach.com Team
It was quick and easy I liked the format of the resume but the only thing I didn't like was the click bait that it was a "free resume builder" when it fact it cost $2 to download my resume. I would've rated it higher if I wasn't tricked into purchasing my resume.
Dear Arleen,
Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.
First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.
We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.
We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via [email protected]
Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.
Best regards, Anne
ResumeCoach.com Team
The service was great and the additional AI generated points were helpful in giving some structure before making some personalised adjustments.
I did not catch the price of the service before I started but it was reasonably low therefore I had no problem completing the purchase due to the ease of making the document.
Hi Jules,
Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.
We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.
If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.
Thank you for choosing us, and we look forward to seeing you again in the future!
Best regards, Anne
ResumeCoach.com Team
It was of great assistant in tailoring my resume for global audience and prospective employers.
Hello Samuel,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lelie
ResumeCoach.com Team
Perfect product and easy to use. Self explanatory and the job can be done in minutes.
Hello Katrina,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team
4 stars because it looks good so far, would give 5 if it lands me a job
Hello Semone,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Anne
ResumeCoach.com Team
Won't format to anything I can't read it, won't allow me to increase font. When I try to download open and edit it's all coding and not a resume at all…
Hello Mason,
We are grateful for your valuable feedback.
If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/
Rest assured that we are working hard to improve our platform to make it even better.
Thank you for your understanding and we look forward to hearing back from you soon.
Sincerely, Anne
ResumeCoach.com Team
I was able to get it done fast and easy and it looked good as well professional.
Hello Jeri,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Anne
ResumeCoach.com Team
Easy to use and navigate website, site gave helpful tips that allowed me to make the most out of my resume
Hi Diego,
Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.
We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.
If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.
Thank you for choosing us, and we look forward to seeing you again in the future!
Best regards, Anne
ResumeCoach.com Team
The website is advertised $#*! free but when you go to download your resume you now have to pay. Tell me that I have to pay up front. Do not act as if everything is free then hit someone with a fee. Honesty from the beginning!
Hello Samone,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.
Best regards, Lelie
ResumeCoach.com Team
First resume I've done. I'm 54 years old and it was easy and looked really clean my son said.
Hello David,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team
Everything said it was free up until the end. Please say you have to pay right out in front. It would have been 5 stars if you had done so.
Hello Eli,
We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.
To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.
We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:
https://www.resumecoach.com/contact/
Thank you for this valuable feedback, we hope you decide to choose us again in the future.
Best regards, Leyre
ResumeCoach.com Team
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Philip,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Lelie
ResumeCoach.com Team