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ResumeCoach Reviews Summary
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
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Should not be advertised as a free resume builder only to ask for payment at the end of the process, after a significant amount of time and effort have already been expended to create the resume. User should be notified that payment is required before creation of a resume, or payment should not be required as the statement "Free resume maker - Submit your Resume with Confidence" would imply.
Noah, stay off the donuts!
Oh, not that kind of motivation?
Seriously, this was super easy to use and the result was outstanding! What would have taken me a week to do alone, I did in just 2 hours!
Hoping my resume is enough to at least land me an interview!
Dear Bernard,
Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.
We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.
We hope you have an amazing week and thank you again for choosing ResumeCoach!
Best regards, Leyre
ResumeCoach.com Team
This was fast and easy great tool. I love the different template options and if you need help AI is there.
Hello Guillermo,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Leyre
ResumeCoach.com Team
This is a really easy step by step tool to build a new stellar resume!
Hello Diane,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Leyre
ResumeCoach.com Team
Thank you for all the help my resume looked amazing and I am sure it will help
Hello Andrea,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Leyre
ResumeCoach.com Team
The creation of my resume was very easy and quick. It looks professional and displays my experience well.
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Leyre
ResumeCoach.com Team
The advice and direction they give on you are easy and helpful!
Hello Katherine,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Leyre
ResumeCoach.com Team
It was quick and easy to construct my resume and CV without issue.
Hello Halima,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Leyre
ResumeCoach.com Team
We need more customer service personnel like you! I am having a tough time finding a job and Resume Coach made it way easier then other sites I have worked with and price is way cheaper. Noah your wonderful!
Dear Arwilla,
Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.
We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.
We hope you have an amazing week and thank you again for choosing ResumeCoach!
Best regards, Julia
ResumeCoach.com Team
I'm absolutely fuming about Resumecoach. This site promises to help you craft the perfect resume, but what it doesn't tell you is that signing up for a seemingly innocent $1 trial quickly turns into a nightmare $30 monthly subscription. And the kicker? They bury this crucial information in the bottom of a ridiculously long email so it's easy to miss. Talk about deceitful!
For five months, I fell victim to their sneaky tactics, leaving me seriously out of pocket. Sure, the site might work well and be user-friendly, but that doesn't excuse their underhanded tactics. Consider yourself warned – Resumecoach is not to be trusted.
Hello,
We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.
Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).
We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via [email protected] to assist you further.
Thank you for reaching out, we look forward to hearing from you.
Best regards, Lelie
ResumeCoach.com Team
Hello Huong,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Anne
ResumeCoach.com Team
This service is easy for all users. Just write down all of your information and your photo. Choose the application form you like then all done!
Hello Kednedda,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Anne
ResumeCoach.com Team
Very professional looking and easy to use in creating the perfect resume.
Hello Andrew,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Anne
ResumeCoach.com Team
Hello Corey,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Anne
ResumeCoach.com Team
Great & easy to use. Helped me quickly set up my new resume! Looking forward to all the feedback I will get moving forward.
Hello Brittney,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Anne
ResumeCoach.com Team
It was very useful and helpful. Will definitely use again if needed.
Hello Summer,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Lelie
ResumeCoach.com Team
Says free then charges a fee at the end to get the document. Shouldn't advertise "Free" in this situation
Hi Trent!
Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.
First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.
Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via [email protected]
Best regards, Anne
ResumeCoach.com Team
I was a little skeptical about going through with the resume but i did it and it came out great
Hello George,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Anne
ResumeCoach.com Team
Love the templates and the A.I generator to help my resume look and sound more professional
Hello Michelle,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Anne
ResumeCoach.com Team
The process to create the résumé was quick and easy. I loved the AI generated response on the side when you're going through certain areas of the résumé. If you were to improve something there, I would probably have the AI to read The description already listed and reword those for you a little bit instead of just adding it to the bottom of what you already have there. One thing I do not like is how the résumé looks when you print it. I downloaded the three options you get. One was a text file. The other was a single page PDF and the last one was a two page printable PDF. The way that the résumé cut, makes it look a little bit unprofessional.
Hello Eva,
We appreciate you sharing your experience.
Rest assured that we are working hard to improve our platform to make it even better.
We recommend doing the following in order to fix the page break in your resume:
- Alter the line spacing.
- Design: consider using a smaller font size.
- T-emplate: consider using a different template design that allows for more space for content.
If the steps mentioned above don’t fix the page break, please follow these instructions:
1)Go to the end of the page where the break occurs.
2) Go to the beginning of the section that is divided between two pages.
3) Press “Enter” to make this section go all the way to the next page.
If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link:
https://www.resumecoach.com/contact/
Rest assured that we are working hard to improve our platform to make it even better.
Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.
We hope you decide to choose us again in the future.
Sincerely, Anne
ResumeCoach.com Team
From the business
Why you should know and use ResumeCoach to create your resume?
Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.
You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Emily,
We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.
To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.
We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:
https://www.resumecoach.com/contact/
Thank you for this valuable feedback, we hope you decide to choose us again in the future.
Best regards, Leyre
ResumeCoach.com Team