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ResumeCoach

3.5

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ResumeCoach Reviews Summary

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
Follow Joelena L.
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Easy to use
June 17, 2024

Copy and paste most of it. Very easy and I had no problem with using it

Date of experience: June 7, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Joelena,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/

Warm regards, Lelie

ResumeCoach Team

Texas
1 review
0 helpful votes
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Great!
June 17, 2024

---------------------------------------------------

Date of experience: June 7, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Shreya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

New Jersey
1 review
0 helpful votes
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The last time I used resumegig.com to create my resume, which had a lot more suggestions to assist in creating a professional resume (I loved that feature).
But the pricing GREATLY increased on resumegig, so this was a good alternative. I wish there was a way to customize my layout a little more, but it's a minor disappointment. I made it work without having it setup 100% to my preference.

Date of experience: June 7, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Kim,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Lelie

ResumeCoach.com Team

New Jersey
2 reviews
0 helpful votes
Follow Amena T.
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Keep up the good work Noah
June 17, 2024

Keep up the good work Noah. This application made my life easier.

Date of experience: June 7, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Dear Amena,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Kenya
1 review
0 helpful votes
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It's quite and fast to build a resume. The experience is good.

Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Augustus,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Maldives
1 review
0 helpful votes
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Good im so satisfied with this applications, easy and good!

Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Maya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Louisiana
1 review
0 helpful votes
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Super duper easy to use!
June 17, 2024

Super duper easy to use! Would recommend to anyone. Hope I get the job I'm hoping for with this resume.

Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Roberto,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
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Easy and very helpful!
June 17, 2024

Easy and very helpful! Many different styles to choose from and ways to organize your information intuitively.

Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Joseph,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Best resume ever!
June 17, 2024

My experience was super easy and fun! My experience was able to help me with a college project and can help me with future jobs.

Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Jennifer,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Texas
1 review
0 helpful votes
Follow Carolina U.
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I really easy way to write my resume. I will highly recommend you.

Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Carolina,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Oregon
1 review
0 helpful votes
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Nah
June 17, 2024

Nah. I don't got anything really to say it was helpful. Thanks.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hey Jessica!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Anne

ResumeCoach.com Team

California
1 review
0 helpful votes
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Charged after canceling
June 17, 2024

I called to cancel my subscription and I was still charged. I really like how easy it was to do my resume. Overall the website was great, but the cancelling part still charged me.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello AnaMarie,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Anne

ResumeCoach.com Team

Rhode Island
1 review
0 helpful votes
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Terrible
June 17, 2024

Resume Coach continued to charge me a fee when I already paid for the resume I created. I am really unhappy with the customer service as well. Absolutely no help!

Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Meghan,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail ([email protected]). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lelie

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
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Was very helpful
June 16, 2024

It helped me learn how to build a great resume. It was very helpful.

Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Lachelle,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Texas
1 review
0 helpful votes
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It said it was free but its not... it said it was free but its not... it said it was free but its not... it said it was free but its not...

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Madison,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Anne

ResumeCoach.com Team

Alabama
1 review
0 helpful votes
Follow Marissa Z.
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Easy to follow and keep up the good work. I hope to get a job soon!

Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Marissa,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Maryland
1 review
0 helpful votes
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So easy to use!
June 16, 2024

So easy to use! Will continue to use and recommend to others.

Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Lydia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Andrew Y.
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Wow, what a great program to help to create a perfect resume.

Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Andrew,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Missouri
2 reviews
0 helpful votes
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My Process
June 16, 2024

The process was helpful until it came time to save it. Thanks!

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Sarah!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

Looking at your review we cannot tell if you might have had issues with our platform (but by looking at your rating it appears that it didn't quite meet your expectations).

If you need our help with anything, you can contact our Customer Care Team via https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Anne

ResumeCoach.com Team

North Carolina
1 review
0 helpful votes
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Clicked on the website because it said free resume then charged me.

ResumeCoach attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 6, 2024
Customer Care Team R. — ResumeCoach Rep
over a year old

Hello Arvin,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via [email protected]. We'll be more than happy to assist you with anything you need.

Best regards, Anne

ResumeCoach.com Team

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!


resumecoach.com
Barcelona, Cataluña, Spain