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Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
Resume Builder Reviews Summary
Resume Builder has a rating of 4.2 stars from 2,756 reviews, indicating that most customers are generally satisfied with their purchases. Resume Builder ranks 13th among Resume sites.
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Please support more cards! I couldn't get my resume for a whole week because you guys don't support certain cards!
Website is easy to use and provides excellent examples for inclusion in the resume.
Hello,
Thank you so much for your kind words! We're thrilled to know that the website’s examples made your resume-building process smooth and effective. Wishing you the very best on your journey ahead!
This should not be advertised as free. Low cost? Yes. Free? Nope.
Hello,
We’re truly sorry for any confusion or inconvenience you may have encountered while using our website. We completely understand your concerns and would like to offer some clarity.
Our platform offers two types of accounts: a free Basic Access account and a Full Access account, which is subscription-based.
With Basic Access, users can explore our resume builder and start creating documents at no cost. However, this version only allows downloads in plain text format and does not include access to our premium features.
The Full Access account, available for a small fee, unlocks a wide range of advanced tools—such as printing, emailing, and downloading resumes using our professionally designed templates. It also includes job search support like cover letter builders and interview preparation tips. This subscription begins with a 14-day trial period. If not canceled within that timeframe, it automatically renews to a monthly plan.
We’re always working to improve our services and user experience. Should you have any additional questions or need assistance, please don’t hesitate to contact our support team.
Best regards,
Customer Service Team
Too many clicks after purchase to actually download resume
Hell,
We're sorry to hear the download process felt more complicated than it should have been. We truly appreciate your feedback and will work on making things smoother for a quicker, easier experience. Thank you for bringing this to our attention—it helps us get better every day!
Easier to build resume than other software resume creators!
Hello,
Thank you for your comment! We're thrilled to hear that building your resume felt simpler compared to other tools. It's great to know we could make the process smoother for you.
I cannot download my resume after buying your service. Your website also said FREE resume builder so wtf.
Hello,
Thank you for reaching out. We’re sorry to hear you're having trouble locating your resume after purchase. Once you've completed and saved your document, you can download it directly from your Dashboard. Simply log in to your account, go to the "My Documents" section, and you’ll find your saved resume(s) listed there. From that page, you can choose to download, print, or email your resume.
Regarding the free matter, allow us to explain that our platform offers two types of accounts: Basic Access (free) and Full Access (paid). With Basic Access, you can explore the builder and create documents, but downloads are limited to plain text, and premium features are not included.
Full Access, available for a small fee, unlocks features like printing, emailing, and downloads with professional templates, plus tools like cover letters and interview tips. This plan runs for 14 days, after which it renews monthly unless canceled.
If you’re still unable to find it or have any questions, please don’t hesitate to contact our support team at [email protected]. We’ll be happy to help you recover your resume quickly.
Thank you for using Resume Builder!
Your templates show an option to "change" the resume photo, but the function does not work, and is only reset by clearing browser cookies and starting over.
Hello,
Thank you for your feedback. We're sorry to hear you experienced issues with changing the resume photo. The "Change Photo" feature is designed to allow users to update their image easily, and it should not require clearing cookies or starting over. We understand how frustrating this can be and appreciate you bringing it to our attention.
Our technical team is currently reviewing the issue to ensure the functionality works smoothly across all browsers. In the meantime, we recommend trying the following steps:
-Refresh the page after uploading a new photo.
-Try a different browser or update your current one.
-Make sure the image meets our format and size requirements (e.g., JPG or PNG, under 5MB).
If the issue persists, please reach out to our support team directly at [email protected]. We’ll be happy to assist you and ensure you can complete your resume without further inconvenience. We appreciate your patience and thank you for helping us improve the platform.
Best regards,
Customer Service Team
Super simple and easy to use, while maintaining a professional sounding AI.
Hello,
Thank you so much for taking the time to leave us a review! Highlighting the ease and professionalism of our AI means a lot to us!
Don't call something free, wastes someones time, and then make them pay. Not only pay once, but continue to charge them unless the cancel immediately. We will see how easy it is to cancel after I download the resume.
Hello,
Thank you for sharing your feedback. We sincerely apologize for any confusion or frustration you've experienced regarding our pricing structure
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We’re here to help and truly appreciate your input; it helps us improve for all users.
Best regards,
Customer Support Team.
Was not told this would cost money until I had spent a long time working on it.
Hello,
Thank you for sharing your experience, and we’re truly sorry to hear about your frustration. We completely understand how disappointing it can feel to invest time into creating a resume, only to encounter unexpected payment requirements at the final step.
Our goal is to offer users the ability to explore and build their resumes freely using our platform, with the option to upgrade to access premium features such as downloading with professional templates. That said, we recognize that the transition to payment could be communicated more clearly, and your feedback is incredibly valuable in helping us improve this experience. If you need any help or have further questions, our support team is here for you.
Best regards,
Customer Service Team
Annoyed I had to pay after you let me make the whole resume
Hello,
Thank you for taking the time to share your experience. We’re genuinely sorry for the frustration you've encountered. We completely understand how disheartening it can be to spend time crafting a resume, only to face an unexpected payment prompt at the end.
Our platform is designed to let users explore and build their resumes at no cost, with the option to upgrade for access to premium features like downloading with professional templates. However, we acknowledge that the transition to the paid features could be made more transparent, and your feedback plays an important role in helping us improve that aspect of the user journey.
If there’s anything we can do to assist you or clarify further, our support team is always ready to help.
Best regards,
Customer Service Team
The website is good but I used this site because I thought it was free, and I only paid the $2.95 because I had already spent so much time perfecting my resume. Otherwise it is misleading.
Hello,
We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.
We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Issues with entering info and the info not showing.
Hello,
Thank you for reaching out and sharing your experience. We're sorry to hear that you had trouble entering your information and that it wasn't displaying correctly.
This isn’t the experience we want our users to have. In most cases, issues like this can be resolved by refreshing the page, ensuring you're using the latest version of your browser, or trying a different browser altogether. Sometimes, browser extensions or cached data can interfere with how the site functions.
If you continue to experience problems, please contact our support team directly at [email protected]. We'd be happy to look into the issue and help ensure your resume-building process goes smoothly.
We appreciate your feedback. It helps us improve and provide a better experience for all users.
Best regards,
Customer Service Team
Waited until after I already spent the time making the resume before revealing it required payment.
Hello,
Thank you for sharing your feedback. We sincerely apologize for any confusion or frustration you've experienced regarding our pricing structure
Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.
This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
We’re here to help and truly appreciate your input; it helps us improve for all users.
Best regards,
Customer Support Team.
Very easy to use. Such a big help for people that have not had to do many resumes.
Hello,
Thank you for sharing your experience! We're glad to hear the platform felt straightforward and that it provided valuable support as you worked on your resume. Don’t hesitate to reach out if you need any more assistance along the way!
Very easy navigation and ease of use I was very surprised at the ease of use compared to other sites so would definitely recommend to others
Hello,
Thank you for your kind words! We're so glad to hear you had a great experience and found our platform easy to navigate. Your recommendation truly means a lot to us. We wish you all the best in your career journey!
I already had the resume I just used a different template. You should offer an option of a lower price or better yet free if all one is using you app for is a different template.
Hello,
We understand that budgeting for a subscription can be challenging. While we offer our services through a subscription-based model, we are always trying to improve our offerings to provide the best value for our services, without disregarding our customers' needs. We will be happy to assist you, so please feel free to reach out to us at [email protected] to provide you with any special offerings available that could help make our service more affordable for you. Thank you for your feedback.
Best regards,
Customer Service Team.
A bit frustrating at times. I needed to add in certain places and had to retype.
Hello,
Thanks so much for your honest feedback! We're really glad you stuck with the process despite some minor hurdles, and we'll keep working to make things smoother for everyone. Please don't hesitate to contact us if you need further assistance.
Great i love this website it is very easy to make a resume.
Hello,
Thank you so much for taking the time to leave us a review! We're pleased to hear how easy you found the process of making the resume!
Very useful and helpful resume builder! Very satisfied!
Hello,
Thank you so much for taking the time to leave us a review! We’re delighted to hear our resume builder has been so helpful, and we truly appreciate your enthusiastic feedback!
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Hello,
We sincerely apologize for the frustration you experienced uploading your resume. We understand the importance of your time and regret that your experience with our platform did not meet your expectations. Thank you for bringing this to our attention.
Regarding the billing process, we accept all major credit cards, including Visa, MasterCard, and American Express, which are verified via Visa, MasterCard SecureCode, and PCI DSS compliance to ensure security. We aim to ensure that payments are processed securely and smoothly for all users. We regret that this has caused confusion and are constantly working to improve our systems to better serve our customers.
Should you require any further assistance or clarification, please do not hesitate to contact us directly at [email protected]. We value your feedback and will take it into account as we continue to refine and improve the user experience.