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Resume BuilderReviews 2,757

4.2

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From the business

Create your resume with ResumeBuilder’s online resume builder!

We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!


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Resume Builder Reviews Summary

Resume Builder has a rating of 4.2 stars from 2,757 reviews, indicating that most customers are generally satisfied with their purchases. Resume Builder ranks 13th among Resume sites.

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This company responds to reviews on average within 2 days

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Philippines
1 review
0 helpful votes
Follow KYLE E.
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Please indicate in the website intro that this site requires payment before downloading the resume, even in the 14-day trial. The "Create your resume in minutes. Try for free" is very misleading.

Date of experience: April 23, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans, such as our 14-day trial, offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve our service and experience for all users!

Best regards,
Customer Support Team

Missouri
1 review
0 helpful votes
Follow Caydon C.
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Your google search result describes this as a free resource. Only when I complete my resume and try to download am I prompted for payment. Your google result is misleading.

Date of experience: April 23, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans, such as our 14-day trial, offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input, as it helps us improve our service and experience for all users!

Best regards,
Customer Support Team

Canada
1 review
0 helpful votes
Follow Joshua P.
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Making people pay to access resumes after letting them create them "for free" is extortionary

Hiding fees in checkout is also scummy

Date of experience: April 22, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. We sincerely apologize for any confusion or frustration you've experienced regarding our pricing structure

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. This email outlines key details such as the subscription terms, billing frequency, and cancellation process, with the intention of maintaining transparency. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.

We’re here to help and truly appreciate your input; it helps us improve for all users.

Best regards,
Customer Support Team.

Iowa
1 review
0 helpful votes
Follow Johnathan K.
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I like the service, wish they were up front with cost.

Date of experience: April 22, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you so much for your valuable feedback. We appreciate your honesty and value your input, as it helps us understand our customers' perspectives.

Texas
1 review
0 helpful votes
Follow STEPHANIE M.
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I really liked the ease of using the templates to update my resume. The AI tool was very helpful as well

Date of experience: April 22, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for taking the time to share your positive experience! We're excited that the templates and AI tool made updating your resume simple and enjoyable!

Missouri
1 review
0 helpful votes
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Be aware of extra charges
April 22, 2025
Updated review

This was so very helpful in building my resume! Easy to use. However, I paid for the short term membership. Now I just got charged an additional fee and can't figure out how to cancel it!

Date of experience: April 22, 2025
Paola V. — Resume Builder Rep
10 months ago

Hello,

Thank you for your feedback! We're glad you found the resume builder helpful and easy to use. We’re sorry for any confusion regarding the subscription. We’ll be happy to assist you with canceling and reviewing any charges. Please contact us directly at [email protected] so we can help!


Quick, easy and very helpful
April 8, 2025
Previous review

Quick, easy and very helpful. Highly recommend

Date of experience: April 7, 2025
Virginia
1 review
0 helpful votes
Follow Sri V.
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The resume builder is stuck with the first image I used in my profile. No matter how I try to change the image, it always resets to the first one I used. Very disappointing.

Date of experience: April 21, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for reaching out. It sounds like you may have experienced a temporary technical issue while using our platform. We’ve checked on our end and did not detect any ongoing problems at the moment, so this may have been an isolated occurrence.

Our team will be happy to investigate further and help resolve the matter. We appreciate your understanding.

Best regards,
Customer Service Team.

Arkansas
1 review
0 helpful votes
Follow JESSICA C.
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When I first started this process of creating a resume, the website said it was free. When I got to the end, I was informed that I had to pay $2.25 to even download my resume. I wouldn't mind if it was included in the very beginning. It is frustrating as someone who was trying to update their resume.

Date of experience: April 21, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We would like to take this opportunity to clarify any doubts.

We offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process.

If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Best regards,
Customer Service Team.

New Hampshire
1 review
0 helpful votes
Follow Korey H.
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Site claimed to be free, charged me after I was done. Liars

Date of experience: April 21, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. We sincerely apologize for any confusion or frustration you've experienced regarding our pricing structure

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

This information is provided throughout the registration process, including at the time of payment, within the terms and conditions, and in the confirmation email sent after the initial purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.

We’re here to help and truly appreciate your input; it helps us improve for all users.

Best regards,
Customer Support Team.

Tennessee
1 review
0 helpful votes
Follow Jacob W.
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Great and Effective way to quickly create and organize a resume.

Date of experience: April 20, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your experience! We're thrilled to hear the service felt both efficient and helpful for you. If there's ever a new goal you're aiming for or any detail you'd like to refine, we're here to make it happen together.

Colorado
1 review
0 helpful votes
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This website claims to be free, but is in fact, not free

Date of experience: April 20, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We sincerely apologize for any confusion or inconvenience you may have experienced with our website. We understand your concerns and would like to provide some clarification. First, our platform offers two types of accounts: Basic Access (free) and Full Access (paid).

The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.

On the other hand, we offer a full-access account for a small fee, which includes additional features such as printing, emailing, and downloading documents with our copyrighted templates, as well as other services to facilitate your job search (cover letters, interview tips, etc.). With the full-access account, you'll have 14 days to use these advanced features and optimize your document creation process. In the event you don't cancel your account within the first 14 days, your subscription will renew to our monthly access.

We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.

Best regards,
Customer Service Team.

Georgia
1 review
0 helpful votes
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The site crashed three times before accepting a payment for subscription.

Date of experience: April 20, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you so much for sharing your experience and patience through this frustrating issue with the payment process. Your feedback is invaluable, and we truly appreciate you sticking with us as we continue working to make the site smoother for everyone. Please feel free to reach out if there’s anything else we can do to support you!

Florida
1 review
0 helpful votes
Follow Yvonne B.
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Easy to use step by step process without having to utilize words that may not be recognized by AI scanning processes.

Date of experience: April 20, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for your thoughtful feedback. We’re glad the process feels straightforward and practical for navigating today’s applicant systems, and we look forward to supporting you with any future career needs. Your experience inspires us to keep making improvements that really help.

Florida
1 review
0 helpful votes
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Thought it was free..
April 20, 2025

Thought it was free. Not happy about being cornered at the end and having to pay to get my resume when i was mislead that it was free

Date of experience: April 19, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We apologize for any confusion or inconvenience you may have encountered on our website. We appreciate your concerns and would like to clarify how our platform works. We offer two types of accounts: Basic Access (free) and Full Access (paid).

The Basic Access account lets users explore our resume builder and try out its features without any cost. You can create documents freely, but please note that downloads are limited to a plain text version and do not include our premium features.

The Full Access account, available for a small fee, unlocks additional benefits such as printing, emailing, and downloading documents with our copyrighted templates. It also provides access to extra job search resources like cover letters and interview tips. This full access comes with a 14-day trial period, after which your subscription will automatically renew monthly unless canceled.

We are always working to enhance our platform and ensure a smooth experience for our users. If you have any questions or need further assistance, please feel free to contact our support team.

Best regards,
Customer Service Team

Maryland
1 review
0 helpful votes
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Great tool, just mad that i got to the end before i knew i had to pay. Don't hate the player hate the game though.

Date of experience: April 19, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your experience and feedback. We sincerely apologize for any confusion or frustration caused by the payment process. We understand how important it is for all costs to be clear from the beginning, and we’re reviewing our approach to ensure that users are fully informed before being asked to make a payment.

Your input is invaluable in helping us improve, and we’re committed to enhancing the overall user experience. Please don’t hesitate to contact us if you need any further assistance or clarification.

Thank you again for helping us grow!

Canada
1 review
0 helpful votes
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Editing the info is not streamline as I would like. Especially the Skills section, I would like to switch up the order to highlight what's relevant to the job posting I am applying for. Thank you.

Date of experience: April 19, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for your valuable feedback! We understand how important it is to tailor your resume, especially the Skills section, to match the specific requirements of each job application.

Our Resume Builder is designed to provide flexible editing options to help you customize your content. While currently the Skills section allows you to add, remove, and edit skills, we’re continuously working to improve the user experience, including making it easier to reorder sections.

In the meantime, to highlight the most relevant skills, you can manually adjust the order by deleting and re-adding skills in your preferred sequence. We appreciate your suggestion and will consider it as we enhance our platform.

Thank you for choosing our service, and please don’t hesitate to reach out if you need any assistance!

Texas
1 review
0 helpful votes
Follow Koltyn W.
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You're advertising a FREE resume builder. N9ot 15 dollars a month, not a discount 2 dollars, but a FREE resume builder. It is not free to get the actual completed product, the thing that everyone is here to get. You are falsely advertising. I could not find a way to get a download of my resume without paying for it. And you have the gall to suggest "Oh, whoops, it looks like you may have left a low review BY MISTAKE"? I want a refund on this ASAP. You're taking advantage of folks having difficulty in their job searches. Go to hell.

Date of experience: April 19, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your feedback. At ResumeBuilder.com, transparency is vital to us. To help you better understand our offerings, we’ve created a dedicated pricing overview that outlines all current plans: resumebuilder.com/pricing.

Our free plan allows you to build your resume and download it as a simple text (TXT) file, while paid plans—such as our 14-day trial—offer full access to live previews, downloadable PDFs, stylish templates, and career tools like expert guidance and AI suggestions.

We apologize for any misunderstanding. If you’d like assistance with billing or plan options, please feel free to reach out to our support team at [email protected]. We’re here to help and truly appreciate your input—it helps us improve for all users.

Best regards,
Customer Support Team.

Washington
1 review
0 helpful votes
Follow Evelyne H.
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Very simple to use, I finished my resume in less than 20 minutes!

Date of experience: April 18, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello!

We appreciate you sharing your positive experience, and are thrilled to hear that you found the process so quick and easy. You finishing your resume in under 20 minutes truly means we’re doing something right. Best of luck with your next career steps!

Oregon
1 review
0 helpful votes
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I find it offensive you advertise as free and lead people through the whole process so they feel obligated to pay. It's a slimy and gross business practice

Date of experience: April 18, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

We apologize for any confusion or inconvenience you may have experienced on our website. We appreciate your concerns and would like to clarify how our platform works. We offer two account options: Basic Access (free) and Full Access (paid).

The Basic Access account allows users to explore and use our resume builder at no cost. You can create documents freely; however, downloads are limited to plain text files and do not include premium features.

The Full Access account, available for a small fee, provides additional benefits such as printing, emailing, and downloading documents with our copyrighted templates, along with extra resources like cover letters and interview tips. This full access includes a 14-day trial period, after which your subscription will automatically renew monthly unless canceled.

We are committed to continually improving our platform to provide a smooth and effective experience. If you have any further questions or need assistance, please feel free to contact our support team.

Best regards,
Customer Service Team

California
1 review
0 helpful votes
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Fast and easy
April 18, 2025

Fast and easy. The IA generator really helped me in searching for key words and terms.

Date of experience: April 18, 2025
Laura T. — Resume Builder Rep
6 months ago

Hello,

Thank you for sharing your experience! We're glad the IA generator made your search quicker and smoother. Don't hesitate to reach out if you want to dig deeper or refine your results in the future.