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Create your resume with ResumeBuilder’s online resume builder!
We offer professionally crafted resume templates and cover letter examples through our AI resume builder features to empower job seekers at all levels and professions to create standout application materials and capture the attention of employers. With our comprehensive resource guides, expert advice, and career tips we equip you with the knowledge needed to make your application stand out!
Resume Builder Reviews Summary
Resume Builder has a rating of 4.1 stars from 2,807 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Resume Builder most frequently mention great experience, easy process and day access. Resume Builder ranks 13th among Resume sites.
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This was advertised as free then after I was done it stated I needed to pay don't advertise as free if you have to pay in the end.
It was a quick and efficient process! I was able to upload my previous resume and build off of that version!
Hello,
Thank you so much for sharing your experience! We’re thrilled to hear the platform was quick and efficient for you, and that building off your previous resume worked smoothly. Your success means a lot to us, and we’re here anytime you need support.
The site popped up as a free resume builder which makes having to pay rather annoying. But it was easy to use and the price is reasonable.
Hello,
We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We would like to take this opportunity to clarify any doubts.
We offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process.
If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Quick and easy, good assistance in making a strong resume
Hello,
Thank you for your kind words. We’re glad our service tools made working on your resume straightforward and effective. If there’s any other way we can support your career journey, please don’t hesitate to reach out.
Too expensive, spent too much time editing on your platform before realizing i needed to pay near 25 dollars for a resume.
Hello,
We understand that budgeting for a subscription can be challenging. While our platform operates on a subscription-based model, we are continuously working to enhance the overall value of what we provide, always keeping our customers' needs at the forefront. We encourage you to reach out should you wish to explore any current special offers that may be available.
We sincerely appreciate your feedback, as it helps us continue to improve!
I was under the impression this was free and it was not.
Hello,
We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We would like to take this opportunity to clarify any doubts.
We offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process.
If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Should inform people of cost beforehand - not at the end.
Hello,
We are genuinely sorry for any confusion and frustration you’ve experienced. We want to take this opportunity to offer further clarification.
Our platform is designed to offer users full access to all features during a 14-day paid trial period. To avoid any misunderstanding, we provide this information before, during, and after the subscription process. We also include these details in the welcoming email sent upon purchase. We understand this information may be overlooked and recognize the importance of clarity at all stages of the customer experience.
If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
I paid for the program and then built my resume. When it was done, I couldn't access it and had to sign up again.
Hello,
Thank you for reaching out. It sounds like you may have experienced a temporary technical issue while using our platform. We’ve checked on our end and did not detect any ongoing problems at the moment, so this may have been an isolated occurrence.
Our team will be happy to investigate further and help resolve the matter. We appreciate your understanding.
Best regards,
Customer Service Team.
Didn't enjoy to compulsory purchase demand at the end
Hello,
Thank you for sharing your honest feedback. We’re sorry to hear about your disappointment with the purchasing request at the end, and appreciate you taking the time to bring this to our attention so we can continuously improve the experience for everyone.
I hate that I completed this entire resume and was never alerted I would have to pay until the very last second.
Hello,
Thank you for sharing your experience, and we’re truly sorry to hear about your frustration. We completely understand how disappointing it can feel to invest time into creating a resume, only to encounter unexpected payment requirements at the final step.
Our goal is to offer users the ability to explore and build their resumes freely using our platform, with the option to upgrade to access premium features such as downloading with professional templates. That said, we recognize that the transition to payment could be communicated more clearly, and your feedback is incredibly valuable in helping us improve this experience. If you need any help or have further questions, our support team is here for you.
Best regards,
Customer Service Team
I wish it was easier to go back and edit your work experience once you are toward the end of the process. Instead, you need to complete the process and go back in to change anything.
Hello,
Thank you for your feedback, and we appreciate you taking the time to share your experience. We understand how important it is to have a smooth and flexible editing process—especially when it comes to your work experience.
We’d like to clarify that our resume builder is designed to allow users to go back and make edits at any stage of the creation process, even before finalizing the document. You can click on any section in the progress bar or navigation menu to return and update your information without needing to restart or complete the entire process first.
That said, your feedback helps us identify areas where the user flow could be more intuitive. Thanks again for helping us improve. If you have any suggestions or questions, please don't hesitate to contact us!
Best regards,
Customer Service Team
Best import feature I've used to date. There was very little editing required.
Hello,
Thank you for your kind words! It’s wonderful to hear that our service made things straightforward and efficient for you. Your recognition of our effort is incredibly encouraging, as we are dedicated to ensuring our customers have a positive and hassle-free experience. We look forward to continuing to help you!
If I've already paid for a resume I created and downloaded it, if I need to re-edit why am I paying again.
Hello,
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced.
We would like to clarify that with an active subscription, you have full access to all of our premium features, not just resume downloads. These include unlimited downloads of resumes and cover letters using professional templates, access to our job search tool, document review tips, and expert-written content to help you highlight your strengths. Additionally, you can use our Interview Pro section, which offers valuable guidance and tips to help you feel more prepared and confident during your job interviews.
Once the subscription expires, these premium features, such as the ability to update, email, or download documents, will no longer be available. This subscription model allows us to keep the platform running smoothly and updated with the latest tools to help our users in their job search.
We truly appreciate your feedback, as it helps us continue improving our services. If you have any further questions or need additional assistance, please don’t hesitate to contact us. We'd be happy to help!
I previously purchased my resume and in order to edit my name out of my resume I had to purchase the subscription again which did not seem fair to me for such a minor change considering I had already purchased it. Seems like a way to get every dollar you can from someone.
Hello,
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced.
We would like to clarify that with an active subscription, you have full access to all of our premium features, not just resume downloads. These include unlimited downloads of resumes and cover letters using professional templates, access to our job search tool, document review tips, and expert-written content to help you highlight your strengths. Additionally, you can use our Interview Pro section, which offers valuable guidance and tips to help you feel more prepared and confident during your job interviews.
Once the subscription expires, these premium features, such as the ability to update, email, or download documents, will no longer be available. This subscription model allows us to keep the platform running smoothly and updated with the latest tools to help our users in their job search.
We understand budget considerations and would be happy to review any current special offers available to you. We encourage you to reach out if you’d like to explore these options. We also appreciate your feedback, as it helps us continue improving our services. If you have any further questions or need additional assistance, please don’t hesitate to contact us. We'd be happy to help!
It's bull$#*! that you didn't put the price before I invested time but of course you guys already know this.
Just charge for a resume enough with this bull$#*! of renewing subscriptions.
Hello,
We apologize for any confusion and inconvenience. We would like to take this opportunity to clarify any doubts.
We do not provide a one-time payment option. We offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. To avoid any misunderstandings, this information is provided before, during, and after the subscription purchase.
We are here to assist you further, so please feel free to reach out if you have any additional questions or concerns.
Kind Regards,
Customer Service Team.
I am glad to have come across Resume Builder; my resume was truly struggling, and now it is presentable to turn it in with jobs that are hiring.
Hello,
Thank you so much for sharing your experience. It’s wonderful to hear that your revised resume helped you on new job opportunities with confidence. Wishing you great success as you move forward in your career!
The initial page and Google search said this was a free resume builder. Then my resume was "held hostage" and unable to print or save without paying.
Hello,
We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We would like to take this opportunity to clarify any doubts.
We offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process.
If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Love This Website! If anything it helps me modify and adjust my resume and cover letter for different jobs and numerous different scenarios. 10 out of 10, will use again.
Hello,
Thank you so much for your kind words! We're delighted to hear our service and tools are making such a positive difference for your resume and cover letters. We’re excited to support your career journey every step of the way, and looking forward to assisting you again soon!
Read free before I clicked on website, ended up having to pay after I made a resume, but It came out nice.
Hello,
Thank you for sharing your experience and acknowledging the quality of your resume. We aim to provide transparency regarding pricing and appreciate your feedback, which helps us improve both service clarity and satisfaction for future users.
If you have any specific questions about your account or would like further clarification about our services, please don't hesitate to contact our support team directly at [email protected]. We're here to help and want to ensure you have all the information you need to make the best decision for your career needs!
Best regards.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you for reaching out, and we sincerely apologize for any confusion or inconvenience you may have encountered while using our website. We appreciate the opportunity to clarify how our platform works.
Our service offers two types of accounts: Basic Access (which is free) and Full Access (a paid subscription).
The Basic Access account allows users to explore our builder and get a feel for the platform at no cost. With this option, you can create and edit your documents, but downloads are limited to plain text format and do not include access to premium templates or advanced features.
For those who need additional functionality, we offer a Full Access account for a small fee. This includes the ability to download, print, and email documents using our professionally designed templates, along with helpful resources such as cover letter support and interview preparation tools. The Full Access plan is valid for 14 days, during which you can make full use of the platform. If the account isn’t canceled within that period, it will automatically transition into a monthly subscription.
We’re always working to enhance the user experience and make our service as clear and helpful as possible. Should you have any additional questions or need further assistance, please don’t hesitate to contact our support team.
Best regards,
Customer Service Team