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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I am very pleased with my resume and with the customer support that was given to me.
Although the application seemed easy enough for anybody to use I had difficulties Printing and downloading the documents I had created.
Hi Alex:
We are very sorry you had these inconvenience with our service. We would like to help you out and remedy this situation. Thank you for taking the time to provide us some feedback, it changes the way we do things for you. To be able to assist you in a secure manner, we will send you a direct message.
Best Regards,
Resume-Now
My experience was a very good one. It helped me to create a more professional and and informative resume.
Hi Sherronda,
Good to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the finished product.
Thank you for that awesome feedback.
Best regards,
Resume-Now
I had a great experience.The detail work on the noted skills gives the resume writer a well rounded description. Each profession with roles are so clear and precise in titles. Awesome!
Hello Sheryrl,
Thank you for that awesome. It is great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the end product.
Best Regards,
Resume Now
Great! The representative was very knowledgeable and understanding.
Hi Paulette,
Thank you for that great feedback. It is excellent to know how you feel about our Customer service and how they work with your situation. We strive to deliver to you what we do best.
Best Regards,
Resume Now
The site was overall easy to navigate, and helped me create a very strong resume. I tried to cancel my membership months ago by sending several emails, but I never received anything back. Later on, I called and was greeted immediately. The girl I spoke to was very polite and answered all my questions. If it weren't for her and the convenience of the website, I would have only given two stars. Note to future users: if you want to cancel your subscription, call them instead of emailing them!
Hi Kaitlin
Thanks for sharing you experience with us. We are very sorry that you had have that experience with our email inbox. At Resume-Now, we put an emphasis on the customer experience and work to remedy any and all issues with our customers. We are glad that our Customer Service representatives were able to resolve your situation, to the point of satisfaction that you rate us with 4 stars. Please keep in mind that your previously created resumes will be saved in case you decide to re-activate your subscription in the future.
We are sorry to see you go, feel free to contact us if you have any further questions or concerns regarding the service or if you decide to reactivate your account with us.
Best regards,
Resume-Now
It was so easy to create my resume. I was thrilled with the result in such a little amount of time.
Hi Jennifer,
You just made our day! We strive to make our customers happy. Thanks for taking the time to tell us about your recent experience with our service. At LiveCareer, we take feedback seriously because it changes how we do things. In fact, we rely on it to continually improve our customers’ experience.
Best regards,
Resume-Now
I had intended to unsubscribe pretty immediately but couldn't figure out how, so I sent an e-mail inquiring. A while later a charge to my bank account had been made for my subscription so I called customer service and explained the situation and they were able to give me a refund because the charge had just been made! Very happy with the service that was provided to me and I would definitely recommend this site and will subscribe if I need to be able to make resumes in the future. :)
Hi Jennifer,
We are excited that you were pleased with the Customer Service provided. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents at LiveCareer. Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
I didn't realize I have two accounts and got charged $19.99 for the subscription, but this guy Nomar at the customer service helped me out and refund me back the money. It was quick and he was super helpful and provide me with lots of informations. Thanks again.
HI Lorita,
We are excited that you were pleased with the Customer Service provided by Nomar. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents at LiveCareer. Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
I needed to update my resume for an award I was nominated for and resume now was perfect for that. It was very user friendly and I liked all the templates.
Hi Chelsea,
We are excited that you were pleased with our product quality and the user friendly experience.
Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
Had a great experience. Very user friendly and easy to navigate
Hello Jasmine,
Thank you for that terrific feedback. It is great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the end product.
Best Regards,
Resume Now
Loved the experience of using Resume-Now! Great format choices and the suggestive wording was so helpful! I have a hard time "selling myself" so the phrases they suggested allowed me to fully describe my experience.
Hi Heather,
Thank you so much for this great review. We are glad that you were pleased with our product and the many options at your disposal. Thanks for the feedback, it's very important for us.
Best Regards,
Resume Now
I was able to get a job! When I called to cancel my account the girl on the phone was very helpful and friendly
Hi Jean,
Thank you for that great feedback. It is excellent to know how you feel about our Customer Service and the hassle free experience that we provide. We strive to deliver to you what we do best.
Best Regards,
Resume Now
I was somehow signed up for a monthly subscription and charged $20 but costumer service was very helpful and it was fixed easily.
Hi Bethany,
Thanks for sharing. We are very sorry that you feel this way about our membership options At Resume-Now, we put an emphasis on the customer experience and work to remedy any and all issues with our customers. We’re here if you need to resolve any specific experience
Shortly, you will receive a direct message, so we can better assist and look in to this situation and help you with any pending issue.
Best Regards,
Resume Now
Very quick and easy way to get customer service. I am very satisfied when it comes to customers service, unhappy about the program freezing.
Hi Magdalena,
We are thrilled that you were pleased with our resolution about your request. We are committed to providing great customer service.
Thank you so much for your awesome feedback!
Best Regards,
Resume-Now
I work in Customer service and can appreciate the courtesy
Hi Jocarol,
We are excited that you were pleased with our Customer Service experiencer. We are committed on providing a great customer service, rest assured that you will receive a quality service from all our agents.
Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
Wonderful customer service! I was very pleased with the site and the fact that I was able of making as many resumes as I needed for the 14 day period. I will recommend Resume-Now to my friends. Thank you.
Hi Sara,
We are glad that you were satisfied with our service and also for recommending us to your friends. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
Resume-Now
The design choices are great and when I called customer service they were very helpful.
Hi Elise,
Thank you for that terrific feedback. It is great to know how pleased you are with how your resume looks now. Our service is designed to be easy to use without compromising quality of the end product.
Best Regards,
Resume Now
You obviously put it in the 'fine print' and emails you know no one ever reads. Labeling the option 'unlimited 14 day' access instead of '14 days then a trial for $20/mo' is misleading for the purpose of getting at least $20 extra from everyone who uses your site. It's a good thing I checked my credit card statement or you would have just kept on charging it!
Also, you give no option to see the fees or plans before actually using the site, marketed as a 'free resume builder.' Very misleading. This is a misleading sales tactic. I will never use your services again.
Hello Steven,
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution.
Best Regards,
Resume Now
Agent was friendly and was able to assist with the issue I was calling about.
Thank you for sharing your feedback and rating us with 5-stars, Chris!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Anna:
Thank you for that fantastic review! We are very happy to know that you were pleased with our service and it’s final result. Please feel free to contact us if you need anything in the future.
Best Regards,
Resume-Now