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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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It felt like home, I am glad to be back at the ADC and is worth the drive from Kyle to Austin. I like seeing the same friendly faces of course we miss Dr. Nauret but wish her the Best in her new life! I am happy with my new Pediatrician.
The making of the resume was fine. Pretty straight forward and quick. The main issue is that I thought I signed up only for a month but unbeknownst to me it kept billing my credit card each month. Also to cancel you have to email or call Resume-Now. That said, when I did call to cancel the person was very helpful, professional, and friendly.
Hi Zel,
Thanks for bringing this to our attention. Shortly, you will receive a direct message, so we can better assist and look in to this situation. We need to ask you some information in order for us to identify your account and reach to a timely and secure resolution
Best Regards,
Resume-Now
I greatly appreciate the way everything is set up to assist with creating a perfect resume.
Hi Tiffany,
Thank you for that great feedback. It is excellent to know how you feel about our product and the hassle free experience that we provide. We strive to deliver to you what we do best. Best Regards,
Resume Now
Easiest and most user friendly resume' builder I have ever used. Very intuitive. Thanks for the great price. Very relieved no hassle when cancelling recurring monthly charge. Very professional customer service. Thanks again!
Laura M.
Hello Laura,
Thank you for that terrific feedback. It is great to know how pleased you are with how your resume looks now, about our price and the overall experience with us. Our service is designed to be easy to use without compromising quality of the end product.
Best Regards,
Resume Now
The agent was helpful, professional and easy to understand.
We are always here to land you a hand with your resume and cover letters, James.
I totally recommend Resume-Now. It helped me to get a job right away.
We’re always happy to help, Nathaly!
The first call: The gentleman could not find my email address and I didn't have the appropraite charge card to tell him the account #. He asked me to call him back.
After I found the card # I called back and talked to Jennifer. She was able to quickly retrieve my account by using my email address. She was very pleasant and was able to complete my request quickly. It was a pleasure to work with her.
We're always here to help whenever you might need us, Riggus.
I called the help desk because I was having trouble with additional spaces appearing between the lines of my resume. Peter helped me to make my resume look perfect, and explained why the spaces were appearing. Excellent customer service. Thank you.
Hi Laura:
Thank you for taking the time to review our company. We are glad to know that Peter was able to walk you through your resume and that you rated our services as Excellent, it is greatly appreciated it. Please feel free to contact us if you need anything in the future.
Best Regards,
Resume-Now
Representative was very helpful and handle my request without having me jump through hoops. This is a plus in my book!
Thank you!
Hi Brenda:
Wow! Thank you for that awesome review! We are glad to know that you had a hassle free experience. Please feel free to contact us if you need anything else in the future.
Best Regards,
Resume-Now
I asked to cancel my membership and get a refund, both were done with minimal questions and no hassle!
Hi Kristin:
We are happy to know that you had a great customer service experience and it was hassle free. If you ever need anything else, do not hesitate to contact us.
Best Regards,
Resume-Now
Hi Judy:
Thank you for that amazing review. We are very glad it was all that you expected. Please feel free to contact us if you need anything else in the future.
Best Regards,
Resume-Now
The representative was extremely courteous and pleasant. Refreshing!
Hi Linda:
This type of reviews are refreshing for us as well. We are happy to know that our Customer Care Specialist was able to resolve everything for you and that you liked our services. Do not hesitate to contact us if you need anything in the future.
Best Regards,
Resume-Now
Resume website offers numerous templates that are both professionally and easy to tailor to my experience and skill set.
Hi Rosario:
It is a pleasure for us to relieve your resume stress. Thank you so much for that fantastic review, we greatly appreciate it. If you need further help, do not hesitate to contact us anytime.
Best Regards,
Resume-Now
I didn't have any problem creating the resume. The issues I had came when I tried to send my resume to an employer. The asked me to resend the resume as it did not print correctly. I tried to print it myself and found it to be unreadable as well.
Hi Sonya:
We are very sorry you had these inconvenience with our service. We would like to remedy this situation. Thank you for taking the time to provide us some feedback, it changes the way we do things for you. To be able to assist you in a secure manner, we will send you a direct message.
Best Regards,
Resume-Now
Although I was annoyed when I realized I was being charged monthly for a service that I signed up for for $1.95 (who would pay $10/week on an ongoing basis for resume building?) the service I received from the gentleman on the phone to cancel was great. He did not pester me with reasons for cancelling or try to get me to change my mind, he was as quick as he could be with a very slow system and very polite and friendly.
Hi Julia:
We are very sorry about that misunderstanding you had. It is great to know that our Customer Care Specialist was able to resolve everything for you. Thank you for taking time to review our services, it is greatly appreciated. If you ever need anything else, do not hesitate to contact us.
Best Regards,
Resume-Now
I did get great customer service and didn't have any issues.
Hi Patrick:
We appreciate your awesome feedback! Thank you for taking the time to review our company. We are so glad to know that you liked our services. Please feel free to contact us if you need anything else in the future.
Best Regards,
Resume-Now
Ernest was so helpful and patient! Helped me with document retrieval and save features and also answered a billing question!
Hi Ellen:
Thank you for that amazing review! We greatly appreciate your feedback and we are happy to know that Ernest was able to resolve everything for you. If you need any further help, do not hesitate to contact us.
Best Regards,
Resume-Now
I had the pleasure of being serviced by agent Steven Castro, he helped me with the upmost respect and as quickly as he could. I am so thankful for the great customer service that alleviated the stressful situation I found myself in. :)
Hi Andrea:
We are so happy that Steven was able to resolve everything for you. It is a pleasure for us to deliver the best customer service experience possible. Thank you for taking the time to leave us this valuable feedback. Please feel free to contact us if you need further assistance.
Best Regards,
Resume-Now
Having to start over on a resume was not something I was looking forward to. Resume now made it tons easier with all the templates. I will definitely be using this site again.
Great Customer Service.
Hi Shari:
Amazing review! Thank you so much. It makes us happy to see that we were of great help to you. We look forward to helping you anytime.
Best Regards,
Resume-Now
I like how he has explained all the answers to my question and has good customer service
Hi Kimberly:
Thank you for that amazing review! We are very proud of our Customer Service Team and we work very hard to provide the best of the best for you. Please feel free to contact us if you need anything else.
Best Regards,
Resume-Now
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your satisfaction with us, Veronica!