On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Outstanding simple, fast, and service oriented. Representative took his time. Throughly explained the process and what to expect.
After several years of retirement bliss, I decided to go to work part-time. I no longer had an updated resume so I looked for templates online and found Resume Now. You simply enter a bit of information and Resume Now does the rest. It took me less than half an hour to produce the most descriptive and professional resume I ever had. I'm happy to say that the first job I applied for was offered to me. All I can say is if you are just starting your career or if you just want an updated resume, you will be doing yourself a favor by using Resume Now.
Thank you, Kristi, for sharing your experience with our resume builder. We pride ourselves on providing top-notch products as well as service and your feedback helps us tremendously.
I discovered 36 charges from BLD*RESUMENOW *******348 on my debit card totaling over $800.
I spent 2 weeks trying to resolve this issue with customer support. After threatening a BBB and FTC dispute they finally located my debit card and admitted the charges were fraudulent (under a different account name).
Yet they did not refund the charges.
I was able to file a chargeback for 4 charges, but I'm still out $798.40 for the other charges from 2018/2019. I don't check this debit card account because I don't use the debit card, lesson learned. However, this company should be help accountable for not refunding fraudulent transactions.
This company has several different URLs, merchant accounts, descriptors, phone numbers, including
myperfectresume.com
livecareeer.com
bold.com
*********************484
Hey, Brett
Our team is dedicated to providing our users with the best customer service experience possible and we would love to discuss this further in order to seek a resolution to your matter.
Please expect a private message from us shortly.
Once again we apologize for any misunderstanding and hope to resolve this matter soon.
I'll start by saying that without happy employees you can't have happy customers. Isela R. Made me feel comfortable by addressing my concerns right away. I'm excited to get back to work and Resume Now is going to make that happen for me. Thank you again Isela.
Thank you for sharing your experience with us, Scott. Our team prides itself on providing top-notch customer service and your feedback helps us tremendously.
Resume-Now is an absolute assistance building my resume. The company name is always pops up when i google for Resume even after 2 years. I love it. It is easy and convenient for me. My profile is still in the system. Great Customer Service with Kristina, she gave me a great price for coming back.
Thank you so much for taking a moment to recognize our agent Kristina for her efforts and your willingness to keep coming back to us!
I encourage all to never use this website as it has brought nothing but inconvenience not only to myself but many others I have spoken to with matching stories to my own. After a one of use of their facilities you are secretly signed on to a rolling monthly payment plan. They had taken almost £200 from me with no notification before I discovered this. After much back and forth they finally decided to refund me £50 that they said would take 2 weeks to come through. 3 Weeks later I had still not received it. I contacted them regarding this and they said that my bank had blocked them from my account so I would need to speak to my bank. I spoke to my bank and had the block lifted, when I told Resume-Now this they then said that a refund was not possible as the first one had been blocked. They're behaviour throughout my dealings with them has been shocking. I am appalled at the treatment I have received. I can't stress enough that no one should use them and how much I feel cheated and conned.
Hello, Tom
Thank you for taking the time to express your thoughts, we’re always happy to hear it! We regret to hear that you feel this way. We’re constantly looking to make our products and services better and listening to our customers is a big part of that.
With that in mind, we’ve passed your comments along to our team so we can keep improving
Great tool to use and don't have to pay a company to write my resume and cover letter. Thank you!
Thank you for sharing your feedback and leaving a high star rating!
After paying for the option to email my resume, now there is now that I can find to email it
Thank you for letting us know about this, we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
Thank you for sharing your feedback and leaving a high star rating!
Easy and not costly, took me less than halfa and hour.
Thank you for sharing your feedback and leaving a high star rating!
- Tools does not provide flexibility to modify the template
- billing information was provided toooooooo late in the process
Thank you for sharing your feedback about our resume builder, Amit we’re always open to suggestions on ways we can improve and your feedback will help us better our services.
Option and guidance were paramount in my ability to make a great looking resume.
Thank you for sharing your feedback and leaving a high star rating!
So far is good, nice templates available at a competitive price.
Thank you for sharing your feedback and leaving a high star rating!
I would have liked to know the cost at the beginning.
We're always open to suggestions for improvement, Michiko please do not hesitate to reach out to us with more of your feedback!
I found it very detailed, informative and helpful.
Thank you for sharing your feedback and leaving a high star rating!
,,,,,
Thank you for sharing your feedback and leaving a high star rating!
Very easy to use, formatting was beautiful, great value for the money
Thank you for sharing your feedback and leaving a high star rating!
Andres provided a great customer service. Thank you for the service.
Thank you for sharing your feedback and leaving a high star rating!
Was not aware I would have to pay for my resume after finishing it.
Thank you for sharing your feedback and leaving a high star rating!
I haven't had enough time to use website to give more than three stars.
Thank you for sharing your experience thus far, Katherine let us know what you think of the end result.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Samuel, for sharing your experience with our team. We're committed to providing our users with excellent service and it’s great to hear we delivered our promise to you.