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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Asked to Re open my account
The password given didn't work
Finally I was given another password and it seemed to work
The customs service agent was nice and patient
She took a while to answer my? About what credit card was on file
In the end she gave me the usual good customer price and I can get on to my job search
Picked a plan for $23.99, got charge $125.40. Called customer service and Gus was able to credit my account and offer a plan that better works for me.
Hello,
Thank you for sharing and taking the time to leave us a review. It’s awesome to know how pleased you are with how everything turned out!
The representative was very helpful in coming up with a plan that fit my needs.
Also, very professional and knowledgeable.
Thank you
Hello,
Thank you for your review. Glad we were able to help!
The customer service rep, Jesus, was absolutely amazing. Stellar service.
Hello,
Thank you for your review. Glad our agent was able to assist you!
I wanted to unsubscribe, but the gentleman on the ph, talked me into keeping the subscription...
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
I didn't realize that I signed up for a monthly service. I thought it was a one time charge. Maria was great she explained everything to me and why I was being billed monthly. I explained to her that I'm a little older.almost 60 and just didn't catch that nor do I need the service. She was able to cancel and get me a refund. She also filed a request to get my other 2 months refunded. She just went above and beyond and was nice and professional too.
Hello,
Thank you for sharing and taking the time to leave us a review. It’s awesome to know how pleased you are with how everything turned out!
Great experience from your team member. He acted professional and solve the issue I complained about
Hello,
Thank you so much for taking the time to leave us a review. It makes us so happy to know that we were able to assist you!
If your experience with us has improved based on your Customer Service experience, we would love it if you would consider revising your comments and rating of us. It would make a huge difference for us and would help us continue providing A+ Customer Service for our customers.
Hi,
I just called Resume now to refund my 6 month subscription fee of 34.85 per month since I wasn't aware of the subscription. I just used it once and never know that Resume now was deducting these amount per month. I will appreciate a full refund as fast as possible coz I am a student with no income. I depend on the GIC account from which I am getting deductions. So plz do the needful. Plz
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen.
We would love to help you with your refund request. Please expect a private message from us requesting the needed information to locate your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your patience!
The telephone representative was friendly and very helpful. He answered all my questions.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I was trying to cancel my subscription on the website but the link wasn't working to I called in for help. Robert was able was not only helpful in canceling the subscription but he was able to give me a deal to let me use the site a bit longer at a lower cost that fit my budget better. I was very grateful for this. Your resume building site is very helpful and makes it a lot easier for me to get my resumes done. I will definitely use it again in the future as I need too.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out!
I have to contact them for help and the person that helped me was really nice and helpful. I really appreciate his help
Hello,
Thank you. We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Hello!
Thank you for sharing your feedback and for being a valued Resume Now customer.
We're here to support you as you build a successful career. For the latest employment news, job application tools, and career management advice, follow us on:
Twitter: https://bit.ly/3JOevT8
Facebook: https://bit.ly/3QAkpJz
LinkedIn: https://bit.ly/3pdcbM8
-Resume Now
Do not use this company, you can never cancel these payments. I have telephoned 4 times to cancel, they offer a discount to stay with them that I have declined. They promise to cancel the payments but after four months the charges continue.
Hello,
We regret to hear that you have not had a smooth cancelation process. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen.
We would love to help you with your cancelation request. Please expect a private message from us requesting the needed information to locate your account and investigate further. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your patience!
He was fast and very helpful. Gave me some deals but I didn't need them, would recommend though.
Hello!
Thank you for sharing your feedback and for being a valued Resume Now customer.
We're here to support you as you build a successful career. For the latest employment news, job application tools, and career management advice, follow us on:
Twitter: https://bit.ly/3JOevT8
Facebook: https://bit.ly/3QAkpJz
LinkedIn: https://bit.ly/3pdcbM8
-Resume Now
She was very quick and simple to fix my issue, so I was very satisfied with the service.
Hello!
Thank you for sharing your feedback and for being a valued Resume Now customer.
We're here to support you as you build a successful career. For the latest employment news, job application tools, and career management advice, follow us on:
Twitter: https://bit.ly/3JOevT8
Facebook: https://bit.ly/3QAkpJz
LinkedIn: https://bit.ly/3pdcbM8
-Resume Now
Hello!
Thank you for sharing your feedback and for being a valued Resume Now customer.
We're here to support you as you build a successful career. For the latest employment news, job application tools, and career management advice, follow us on:
Twitter: https://bit.ly/3JOevT8
Facebook: https://bit.ly/3QAkpJz
LinkedIn: https://bit.ly/3pdcbM8
-Resume Now
I wanted to cancel my subscription because I can't afford it. But I got convinced not to cancel by the person I spoke with, and he was an able to give me discount which makes it more convenient for me to continue. I was attended to very politely. I will recommend this for people I know that are looking for job.
Hello!
Thank you for sharing your feedback and for being a valued Resume Now customer.
We're here to support you as you build a successful career. For the latest employment news, job application tools, and career management advice, follow us on:
Twitter: https://bit.ly/3JOevT8
Facebook: https://bit.ly/3QAkpJz
LinkedIn: https://bit.ly/3pdcbM8
-Resume Now
I was able to write my resume in a matter of minutes. This site makes it so easy to organize your resume.
Hello!
Thank you for sharing your feedback and for being a valued Resume Now customer.
We're here to support you as you build a successful career. For the latest employment news, job application tools, and career management advice, follow us on:
Twitter: https://bit.ly/3JOevT8
Facebook: https://bit.ly/3QAkpJz
LinkedIn: https://bit.ly/3pdcbM8
-Resume Now
I was able to get interviews and finally got a job because I used resume now. The way they helped me to arrange my work experiences was awesome. Thank you very much
Hello!
Thank you for sharing your feedback and for being a valued Resume Now customer.
We're here to support you as you build a successful career. For the latest employment news, job application tools, and career management advice, follow us on:
Twitter: https://bit.ly/3JOevT8
Facebook: https://bit.ly/3QAkpJz
LinkedIn: https://bit.ly/3pdcbM8
-Resume Now
I called to cancel my subscription due to me not having a job yet and not being able to pay for the full subscription amount. I was given an option to pay a lesser monthly fee which really helped! Now I can continue to update my resume as I look for work.
Hello!
Thank you for sharing your feedback and for being a valued Resume Now customer.
We're here to support you as you build a successful career. For the latest employment news, job application tools, and career management advice, follow us on:
Twitter: https://bit.ly/3JOevT8
Facebook: https://bit.ly/3QAkpJz
LinkedIn: https://bit.ly/3pdcbM8
-Resume Now
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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