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From the business
Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
ResumeNow Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I contacted customer service to cancel my subscription, but ended up staying because the representative was so nice. Her name was Maureen and she was phenomenal.
Mark was awesome. He is very professional, knowledgeable, and courteous. It was my pleasure to talk to him. He walked me through and explained what I needed to know. Thank you Mark!
Hello,
Thank you for leaving a five-star shout-out for our agent, Mark!
It was quick easy to understand and accurate and it helped me to get the job that I was seeking thank you so much for all your help
Hello,
You made our day with your review, thank you!
The agent dealt with the issue at and about provided useful information
Hello,
Thank you for your review. Glad we were able to help!
Great personality and very helpful! Very helpful in helping me get another subscription for even more opportunities in my job search.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
You made it sound free then billed me that s not OK please stop my subscription
Hello,
We are very sorry for the misunderstanding. We would like to take this time to clarify any doubts. Our services are free, but we have some features with premium access; if you try to access those features, a subscription will be required.
We do not have a one-time payment. Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We would love to help you with your refund request. Please look for a message from us asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
I was just so pleased with the customer service experience from the remote help desk. My problem was easily solved with a smile and pleasant interaction; so rare these days. This is the go-to service for resume and cv management!
Hello,
Thank you so much! We appreciate the positive review!
Nice and easy. She addressed my issue figured out my problem and also suggested I do something else that I'm happy with. Thanks for your help
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
I only signed up to quickly create a professional resume to upload to an application for a job I've been looking at. So, after the resume was completed I cancelled the membership. The man on the phone was super helpful & understanding. He tried to encourage me to keep the membership, and even offered a holiday discount. The whole process was extremely easy & quick!
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
The process was easy to follow and customer service was excellent. I got my dream job!
Hello,
Congratulations on your new job! We're thrilled to learn that our service helped you find the legitimate job you were seeking. Wishing you tremendous success in your new role!
Hi, Kevin was really helpfull and understanding.He was so respectful and while i was explaining the situation he was so humble and kind and thank you Kevin and the team for the support.
Hello,
Thank you for leaving a five-star shout-out for our agent, Kevin!
Hello,
We’re thankful for the amazing feedback you have given us!
Pleasant, nice treat. Easy going service and good customer price.
Young lady who helped me was understanding and offered solutions to my dilemma. She was personal but professional. Loved the experience! Deserves a 12 of 10!
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
I called and Robert was very helpful. We had a couple hiccups along the way, but a quick phone call and we were able to sort everything out. I was impressed with their Customer Service.
Hello,
Thank you for leaving a five-star shout-out for our agent, Robert!
I had to cancel my subscription due to being unemployed and they were understanding.
Hello,
Thank you for sharing your experience with us!
It was awesome they did what I call for in a manner of minutes and give me a good deal. Thanks for everything.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Picked up on the first ring.Great company that is available.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Hello,
Thank you so much! We appreciate the positive review!
It was a very helpful experience to create a resume. They help with appearance and knowledge of how a resume should look and bring attention to you.
Thank you.
Hello,
You made our day with your review, thank you!
Great service was provided when I called.Thank You for all your help during my call.I really appreciate it.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you so much! We appreciate the positive review!