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Create a resume that gets results!
Resume Now AI Resume Builder is trusted by thousands of satisfied users to generate their resumes fast and easy. Our resume builder offers everyone from students and entry-level job seekers to experienced executives a fast and easy way to create a resume. With access to pre-written, industry-specific phrases and recruiter-approved templates, you can download a polished and professional resume in minutes.
The company enjoys a largely positive reputation, with customers frequently praising the quality of their resume services, user-friendly platform, and the professionalism of their support staff. Many reviews highlight the helpfulness and kindness of representatives, particularly mentioning individuals who provided exceptional service. However, some customers expressed concern regarding unexpected subscription charges, indicating a need for clearer communication about billing practices. Overall, while the company excels in customer support and product offerings, addressing the subscription confusion could enhance customer satisfaction and trust.
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The site was pretty easy to navigate with simple instructions and easy to follow templates. I would highly recommend it!
I was pleased to use the services and when I no longer needed it, it was simple to cancel my subscription. Customer service was pleasant and helpful. No high pressure or guilt trip! When I need a new resume, I will be back!
Greetings Jennifer,
We are very glad that you were satisfied with the services. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
Anna
Resume-Now
This is such an easy service to use! I loved it and especially the edit feature with the bullet points that you could use. I will refer all of my friends. This service helped me land a job in less than 2 weeks. Thank you!
Greetings Tina,
We are glad that you were satisfied with our services. We are committed to providing great customer service. Thanks for the feedback is very important for us.
Best Regards,
Anna
Resume-Now
Jennifer helped clear up a billing problem. The phone connection was not that clear and she continued to apologize and explain that she may have to repeat questions and wanted to make sure she was taking care of me well. She was extremely polite, helpful and professional and seems to be an asset to this company. She helped me quickly - THANK YOU Jennifer!
Greetings Kelley C. We are happy to hear that you received the support that you were looking for. Feel free to contact us at [email protected] if you need further assistance on any of the concerns that you may have regarding your account.
Best Regards,
Resume-Now
Helped me understand how $39.00 came out my account with no permission!
Greetings Lacreisha S. We are happy to hear that you received the support that you were looking for. Feel free to contact us at [email protected] if you need further assistance on any of the concerns that you may have regarding your account.
Best Regards,
Resume-Now
They charged me 23.80£ for the service so I wanted to cancel but they were kind enough to refund me and I am now paying £3 a month for the service. Kind and fast!
Hi Victoria B. Thank you for your feedback! Feel free to contact us if you need further assistance on any of the concerns that you may have regarding the service.
Best Regards,
Resume-Now
Gerardo, really helped me in my time of need getting things straight...
Greetings Robert U. We are happy to hear that you received the support that you were looking for. Feel free to contact us at [email protected] if you need further assistance on any of the concerns that you may have regarding your account.
Best Regards,
Resume-Now
I believe Iris was her name. She was very nice and had a sweet voice. She never argued with or blamed me for anything. She was fast working, and helped me solve all the issues I was having. I have never had such an amazing experience with customer service. I loved her!
Greetings Rachel T.
We are glad that you were happy with the service. If you have any questions or concerns feel free to contact us to [email protected] and we will be able to provide you with a timely resolution.
Best Regards,
Resume-Now
My grandson needed help formatting his first resume and cover letter -- this website was easy to navigate and the price was right to keep within his budget. I would recommend this site to anyone beginning your job career.
Greetings Ellen B.
We are glad to be of help. We wish you the best in your career search.
Best regards,
Resume-Now
My college age daughter needed a resume and accidently subscribed to the service. All she needed was one copy of a simple summary. It did turn out beautifully, but was overkill for her purposes. When I saw the charge hit her account for the second month I thought, well this is going to be fun. I contacted customer service via chat and the rep straightened it all out and refunded the subscription fee. Shockingly good service!
Greetings Susan M.
Thank you for the feedback. We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with our service.
Best Regards,
Resume-Now
Thank you so much for responding to my concern in a quick way! Your customer care is the best. Alenjadria made it easy and was very helpful. Great service once again! I will always recommend Resume Now to my friends.
Greetings Sophie N.
Thank you for the feedback. We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with our service.
Best Regards,
Resume-Now
I spoke with Victor Cruz. He was very helpful and pleasant to chat with. He took care of my needs very quickly. I received a confirmation of the transaction befor the chat ended. I recommend this service and Victor Cruz as the agent.
Greetings Pam G.
Thank you for the feedback. We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with our service.
Best Regards,
Resume-Now
Tech was able to solve my problem in a short amount of time.
She was friendly and patient in helping me. She also lowered my
Monthly payment by $23 dollars each month so we can keep this
Service a longer time. Thank you for such great service. Would
Recommend this web site to many others.
Greetings Lois A.
We are glad to be of help. We wish you the best in your career search.
Best regards,
Resume-Now
Greetings Linda B.
Thank you for the feedback. We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with our service.
Best Regards,
Resume-Now
Greetings James R.
Thank you for the feedback. We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with our service.
Best Regards,
Resume-Now
Emmanuel was very helpful and I am very satisfied with the care about the customers policy... thank you very much. Will be something to recommend to my friends who need a CV etc.
Greetings Mirugia d.
We are glad that you were happy with the service. If you have any questions or concerns feel free to contact us to [email protected] and we will be able to provide you with a timely resolution.
Best Regards,
Resume-Now
I used the site to show my teen son what a professional resume looks like and so he could see the tips to write a good resume. Very happy with the service really helped my son to see what a professional resume looks like and what he needs to put on a resume. I would definitely recommend this site for resumes.
Hi Linda W. Thank you for your feedback! Feel free to contact us if you need further assistance on any of the concerns that you may have regarding the service.
Best Regards,
Resume-Now
The resume builder itself was very easy to use with a lot of options and details to help create a great resume. As I only needed to use it to print 1 resume for a one time use. The charge for that was like $1.50 very reasonable. They give you a certain number of days to cancel your subscription before they charge $40 to continue your use, however I had an issue getting back to a computer to cancel my subscription and was charged the $40 fee. I called their help desk and got a representative (Victor) immediately with no wait time. I explained him the situation and within 2 mins he canceled my account and credited my bank account the full amount. The level of ease and professionalism from the representative was incredibly impressive. He was so helpful and if I were to ever need to use a resume builder again I would definitely join their website and will be referring them to friends and family. I really appreciate how easy they made canceling my account. A special thank you to victor the rep I spoke with for being so great at his job!
Greetings Hisham R. We are happy to hear that you received the support that you were looking for. Feel free to contact us at [email protected] if you need further assistance on any of the concerns that you may have regarding your account.
Best Regards,
Resume-Now
I'm retired and was applying for a part time job. Having gotten rid of prior resumes I was faced with re-doing one and was pressed for time, so I found your website and wrote a new resume in less than 15 minutes. Great experience... thanks
Hi Pam B. Thank you for your feedback! Feel free to contact us if you need further assistance on any of the concerns that you may have regarding the service.
Best Regards,
Resume-Now
Abraham was so patient and kind with me and processed my request right away! He is technologically gifted and has superb people skills. Thank you Resume-Now for hiring such a wonderful staff member and offering such a professional and fabulous service! You helped me create the resume that helped me get accepted to the University of Nebraska-Lincoln for the graduate program in Speech-Language Pathology!
In His Joys,
Hannah Elise
Greetings Hannah A.
Thank you for the feedback.We are committed to providing great customer service. We take all feedback very seriously. We are glad that you were satisfied with your our service.
Best Regards,
Resume-Now
Answer: Hello Barry, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Please cancel my membership I no longer need it Thank you
Answer: Hi Brian, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Carroll, You are able to download the. Txt version of your resume with our free service. Please try this and if you still experience an issue, do not hesitate to reach back out to us. Thank you.
Answer: Hi Brigitte, You are able to download the basic text version of your resume for free! For $2.95 and with a 100% money-back guarantee, we do offer a 14-day trial of the full range of our services, which includes access to our number of templates!
Answer: Hello Theresa, It sounds like your account was not canceled before the end of the 14-day trial, which as we indicate in the terms of our subscription, must be canceled either through your account or by contacting us to avoid rolling over into the monthly subscription. Please send us a message directly to: [email protected] with your Account ID or the email associated with the account and we will process that request for you.
Answer: Hello Urvashi, Could you please send us an email directly to: social@resume-now with your Account ID or the email associated with the account so that we can look into the matter for you? Thank you.
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now
Answer: Hello, Urvashi - Thank you for getting in touch with us, please know that our subscriptions are auto-renewing. We have a continuous billing feature that charges your account after the 14-day period and every month for the regular price afterward unless you choose to cancel your subscription beforehand. We would be more than happy to assist you with the cancellation process. However, in order to do so please contact us at: https://www.resume-now.com/contact-us Best regards, Resume-Now


Greetings Debbie,
We are glad that you were satisfied with our service. We are committed to providing great customer service. Thanks for the feedback, it's very important for us.
Best Regards,
Anna
Resume-Now