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Reviews (288)
Don't do it... SCAM... This place is in in the Philippines. A small group with the fix it software. All they do is push buttons. They know nothing but that. I had them upload a new OS in my system and it is now totally useless, The did not do a custom install so all my Outlook and Office info was not fused into the new version, it took them 2 days to do it and got no good explanation. Point is you are better off with the Geek Squad from Best Buy for sure... been 2 months and I am still pissed off and can't seem to get things straight.
I had a problem accessing my C drive. I downloaded Restoro. It did a big scan. It indicated that it was repairing major problems. Now, I cannot open Restoro because it saved itself on my c drive. Total fraud and waste of money. It corrected none of my problems. It is basically a fraud. Save your money. I was dumb enough to buy it.
Restoro - 1 Year
CA$41.36
Sales Tax (13%)
CA$5.38
Amount Paid
CA$46.74
Hello Brian
Thank you for bringing this matter to our attention we’re sorry to hear that your experience was not of the quality you expected.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
If you’re open to discussing this further, please contact us to our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
My computer was junk after your company did your update on it. It wouldn't go on the internet or play music or open my apps. I messaged you and they said someone would call but but never did. It couldn't be fixed by you on line since it wouldn't connect to the internet.
Hi Donald
Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will have our team investigate the correspondence you had with our representative to correct the needed. We can have one of our subject matter experts schedule a callback to sort this out.
Please let us know how would you like to proceed.
Your feedback helps us get better. This is on us.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
REstoro software is a scam! It claim to fixed broken registry. So i purchase it with hpe that it can fix my winmm. Dll problem but i send $45 for piece of scrap. It does not nothing! They do not want to refund me.
Hello Duc,
We appreciate you letting us know of the situation. We respect your opinion on this matter.
Our software is not a scam nor does it provide a fake support service. Our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583
Have a nice day ahead and stay safe!
This is a scam. They pay sites to click bait typical computer problems and those scum sites will advertise this POS software. It does nothing to fix your computer it simply pretends to scan and basically they take your money and you think you are getting a good deal.
Always beware of programs that claim they will fix problems on your PC. Do not pay your hard earned cash on rubbish like this. These guys can't even speak english properly so that should tell you something. 1 step away from Indian scammer call centers.
Hello El,
We appreciate you letting us know of the situation. We respect your opinion on this matter.
Our software is not a scam nor does it provide a fake support service. Our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583
Have a nice day ahead and stay safe!
Simply rang support team as my license key was not valid even though I just purchased it 4 days ago. They asked a punch of questions which led to the operator taking control of my laptop and ran some tests only to say that the price for repairing my laptop would be $400 for unlimited monthly support or around $700 for 1 year subscription. I was only asking why my license key was coming up as invalid and this led to what I feel, a marketing trap.
Hi Mel,
Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
It claims to fix problems, but in reality hasn't don't anything for me. Better to use: CCleaner, Wise Disk Cleaner, and Wise Registry Cleaner all of which are FREE. I also use System Mechanic Professional which is not free but does a much better job than Restoro. Restoro gives you the impression that it is doing something but leaves you very disapointed in the end.
Hello Craig
Thank you for posting a review. We want you to feel comfortable sharing good or bad news with us.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email.
If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key.
If you’re open to discussing this further, please contact us directly on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
My computer had become nearly useless, with many apps not opening and printer not connecting. Bought their product and a telephone number appeared on my screen, which I called. A woman with an Asian accent answered and took control. She scolded me repeatedly (I'm 67 years old) for not updating often enough (I check updates daily). She the said I had to pay her $400 (I had already paid the $41 they advertise online). I objected, and she lowered it to $300, then $200, then $120. I called her a scammer and she dropped it. She showed me some files she claimed was malware, and claimed she was removing it. I later saw I had been billed $49, not $41. A few functions were restored, but "logmein rescue" is now on my screen and can't be removed. I still can't print and my Microsoft Office 360 is gone. I've repeatedly called their number and always get a recording that they're busy and to try again later. I'm going to have to waste my money on the Geek Squad or maybe buy a new computer. Restoro is a complete scam. They will charge more than they advertise and will not fix your computer. Stay far away from Restoro.
Hello John,
We appreciate you letting us know of the situation. We respect your opinion on this matter.
Our software is not a scam nor does it provide a fake support service. Our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583
Have a nice day ahead and stay safe!
I got cold feet once my bank blocked the payment for 300 dollars and then the lady got pissed off and got very defensive, I looked up reviews and holy crap, every single thing is the same. In-fact, my PC is running better without the support crap on my PC, and the application being blocked is blocked from my Anti-Virus.
DO NOT FALL FOR THIS. They are not supported or linked by Microsoft even though they try to tell you, I had previous problems on my PC and she messed up by stating that the errors from me unplugging my hard drive on accident was a hacker issue. Do not fall for it.
ALSO BE SURE TO CHECK AND SEE IF THEIR SUPPORT TOOLS ARE STILL ON THE PC!
Restart before doing anything else, they were still logged in as my resolution was changed which was very noticeable. Don't listen to them, just get Norton!
Dispute the charge with Paypal and they will give you your money back.
EDIT: So this was fun, not only did they inject Malware straight into my System32 but I have the logs to prove it. $#*!ing diguesting. I knew the moment she disconnected right away and then tried calling 1 day later that something was fishy, turns out that not only did my Drivers not work anymore but my RAM was being eaten alive. She changed all my system premissions to "Trusted Installer/System" so I couldn't change them, a few things here and there such as crashes and such but the best was that the "Support.Me" Software was still hidden on my PC.
All of that is gone now after about 15 hours of non-stop fighting but it was worth it. $#*! this company, do not spend anything on them.
Hello Austin,
We appreciate you letting us know of the situation. We respect your opinion on this matter.
Our software is not a scam nor does it provide a fake support service. Our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583
Have a nice day ahead and stay safe!
A one time purchase sets you up for a regular subscription plan you didn't ask for, and it's difficult to figure out how to cancel it. You'll have to visit a couple of different sites and go through a process with an automated assistant to cancel.
The software itself didn't seem to do anything to reduce my system hangups and stuttering.
Hello James
We are sorry that your experience didn’t quite match your expectations. We would like the opportunity to investigate your feedback further however, the platform won't allow us to view your account information, could you please contact us directly on our tech support channels below? We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Bought this product, installed it and ran it! After reboot, left with a black screen with no cursor. Rang support twice over 24 hours. Each time I was told an expert would ring me back within the hour. No calls were received! In the end I had to have my PC rebuilt at a cost of three hundred dollars! The marketer of the product Paddle in the UK at least refunded my money with urgency. Well done to them but the product cost me money and wasted at least a week of my life!
Hello Geoff
We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We'd like to investigate further your feedback so we can correct the needed and make sure such does not happen to our future customers.
The platform won't allow us to view your account information, could you please contact us directly on our tech support hotlines below? We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Your satisfaction is important to us.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
On Friday, July 6,2022 a Windows Update failed to successfully install on my Lenovo T480. I started experiencing 1 to 3-second delays every couple of hours through the day. Lenovo suggested that I update the display driver. It would not load.
A link to Restoro appeared, and I followed it, thinking it was a Lenovo solution. I downloaded the software and ran it. Suddenly they demanded $44.89 to actually perform the repair. The activation key that was sent to me via eMail did not work. I called the phone number provided.
[Note that, although their phone number is a United States number, they are actually located in the Philippines. Thick accents. Difficult to understand.]
The Restoro representative indicated that she would activate the software if I would give her remote access to my computer. Still thinking this was a legitimate service connected with Lenovo, I allowed it.
After about 30 minutes, the representative/technician wanted to install a VPN and anti-virus software, even though I already had both. Still thinking this was a legitimate service connected with Lenovo, I allowed it.
The "service" they provided was to disable all of my USB ports, disabled saving to my local drive, disabled System Settings, and blocked opening any applications. That remote session lasted 12+ hours, and I was handed off from one technician to another, with no communication between them. Each one started over.
Now Restoro demanded $641.99. This now had all the earmarks of a ransomware attack. They are now into me for a total of $686.88.
For the next 7 days, multiple technicians accessed my laptop, each one adding additional problems. They had remote connection to my laptop for over 35 hours during that week. Since they had disabled all of my USB ports, I was unable to back-up my critical data files. The computer was now crashing --- blue screen of death --- and automatically re-booting every 40 to 50 minutes…... even with nobody touching the keyboard. I am now the proud owner of a boat anchor.
On Friday, July 15,2022, I requested that they honor their "60-day money-back guarantee." After an hour of haggling (and being put on "hold" multiple times), they offered only a partial refund, since "some services had been provided."
I have yet to see a penny of my "partial refund."
I took my laptop to a local computer repair company. They fixed it in 48 minutes while I looked over their shoulder --- and charged me $60.00.
Restoro is a ransom-ware scam. They are a complete fraud. A bunch of thieves. Not only are they incompetent, inept, and disorganized, they cannot deliver what they advertise (and charge for), including their alleged "guarantee."
At first, I was very impressed with it.
Now, I have to reload & install the program each time I want to run it. Once loaded, it does not show up in my apps file. The shortcut created is no good and must be deleted.
Now, it will not run at all. I've given up hope of using it.
Hi Shirley
Thank you for bringing this matter to our attention and we’re sorry your experience didn’t match your expectations. Please expect an email from us to get this sorted out. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Let us know if you still have other concerns.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
A bit late in getting back to you but I wanted to give some time to see how your repair to my Laptop went. Very satisfied, fast internet connection now. Only minor problem I have had is that I have to continually synchronize the time. This maybe a problem with the Laptop as it is getting a bit old. Takes awhile to boot up. But as I said very satisfied and would recommend you people to friends. I have been keeping away from any dubious Websites. Thanks for your help.
Hello Ian,
We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation.
Should the need arise please do not hesitate to contact us anytime.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Downloaded and used on laptop but it made no difference at all. Said it repaired everything but windows still has a fault. Still looking for a fix.
Hello Allan,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
If you’re open to discussing this further, please contact us directly on our tech support hotlines below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
They provide a free scan, Then the say if you pay for their service they will fix you computer. They connect to your computer and show you these errors that most computers get. Telling you there is something they can fix. They tell you it will be assigned to a senior tech. They then ask you what support package you want. $500 for 1 year - $600 for 2 years or $700 for 3 years. I tell them flat out NO and then she says she'll "talk to her supervisor". She comes back and offers $150 for a 1 time fix. Again I tell them straight out NO!
Considering for $200 I can get Best Buy Total Tech Support which covers all my devices in my home, plus free installation on top of the Tech Support to fix my computer. Plus is it ends up being something hardware, Best Buy can do something about it.
They did however refund my money.
Hi James
We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again.
If you’re open to discussing this further, please contact us directly on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
On the promise of what this could do, I paid for a year. I came in on the promise that it would FIX windows problems. My Start Menu has no text so i expected improvement. When the scan was finished I opened the start menu. It took twice as long to open and the text was still missing. Cash wasted.
Hello Clive,
Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected.
We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.
Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system.
Our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We'd like to help you sort this out but the platform won't allow us to view your account details. Could you please contact us directly on our support channels below and let's work together for a resolution?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
Got you by mistake but paid. Only problem is the dang pop ups or commercials
Hello Joy
Thanks for posting a review. We want you to feel comfortable sharing good or bad news with us. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience.
If you’re open to discussing this further, please contact us directly on our support channels below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Just use some other cleaner software that is better and free. It's also not always accurate as to what it detects as malicious, since it may detect anticheat software from games as harmful.
Hello Charlie,
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. Our team would like to investigate the correspondences you had with our members to figure out what happened.
Should the need arise please contact us directly through any of the below and we can book you an appointment with one of our subject matter expert. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Your satisfaction is important to us.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Restoro may have fixed some problems but now I have an annoying constant pop up of "Can not find script." I was under the impression Restoro would fix problems instead of creating them. The procedure to register and install is complicated. When calling to activate, you are dealing with people hard to understand and in my case was rude. Save your money.
Hello Harold,
Thank you for bringing this matter to our attention. We are sorry that your experience didn’t quite match your expectations. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to extend our help, however, this platform won't allow us to verify your account, could you please contact us directly on our support channels below so we can work with you and resolve the issue?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
Hello Richard
Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We'd like to investigate your feedback further, however, the platform won't allow us to view your account. Could you please contact us directly on our support tech hotlines below? We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat