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Restoro has turned into a SCAM!
I used Restoro in the past successfully but IT HAS CHANGED! Not the same!
I just paid $52 CAD for 1 year license key, But the download file is 0 bites. I tried 5 times, ALL EMPTY.
When I called the *******522 number, Indian accent man wanted to remote connect to my PC!
Should never let that happen and I did not.
They send an empty download file so you call them, and then they want to connect to your PC! They tell you they can only help if they remote connect, which is bull$#*!. They get really snarly when you tell them NO REMOTE CONNECT and they don't want to talk to you anymore.
Typical scammers.
Be wary of anything like this with 24 hour / 7 days a week phone number; nobody does that but scammers!
I will be getting my $ back from Mastercard.
My Proof Of Purchase is submitted here...
I subscribed to Restoro after reading some positive reviews and I was asked to call an 800 number to activate the software. I had to give control of my computer to the person on the other end which made me very uncomfortable and after being connected to the site for 30 minutes the Restoro person recommended that I pay $299/month for maintenance. I told him that I did not want to pay more after I paid for the subscription and he told me that I only paid for repair to the operating system and the additional cost was to repair other problems on my computer. I disconnected my computer and do not plan to use Restoro again. Lession learned.
Hello William
We’re sorry to hear that you are dissatisfied with the way we handled it and will take your feedback into consideration as we move forward in our work. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward.
If you’re open to discussing this further, please contat us directly on our tech support hotline below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
My 10 year old HP Pavilion laptop is no better off after running Restoro and paying $250 than it was before I ran it. The sales rep led me to believe that my computer was infested with viruses and trojans when it wasn't. They could not confirm that their program actually did what they said it would do and their support tech changed my video driver resulting in a degradation in video quality.
Hi Lawrence
Thank you for your review. We are sorry to hear you had a frustrating experience, and we really appreciate you bringing this issue to our attention.
If you’re open to discussing this further, please contat us directly on our tech support hotline below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Well, I can only comment on my experience with my aged Asus nortebook. I don't know whether my notebook is some sort of special problem but for me this Restoro was complete and utter crap. I feel stupid and abused for paying them for this. Actually I am very angry having paid my money, waited 2 hours for their programme to complete and then getting worse performance than I started with! Incompetent rip-off bastards I say!
Hi David,
We would like to apologize if any of our team members were unprofessional or made you feel otherwise during this process; this is not how we conduct business at Restoro. Our team will investigate the correspondence you had with our members to correct the needed.
We take all reviews seriously and will use them in our continuous improvement efforts and we would like the opportunity to rectify this situation and help make it right for you. Could you please contact us directly on our tech support hotline so we can check your account and assist you accordingly?
We’re committed to providing excellent customer service and are looking forward to hearing from you. We appreciate your patience.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
They pay other sites to tell you to install this app as if it's free.
Then you install it, they scan your entire PC.
They find the problems.
And then they ask you to pay for it.
Why don't you tell me that it's not free since the beginning because I'm not going to pay you 50$ for a monthly subscription for a problem on my PC.
It's not ethical what you're doin.
After 2 hours of tutorials I found an indian who dude who helped me and I solved this for myself.
Corporative software. You should rot.
Also the other reviews on other platforms are fake, they are scammy as $#*!.
Hello Bro
We’re sorry to hear that you are dissatisfied with the way we handled it and will take your feedback into consideration as we move forward in our work.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you your free key via email.
If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key.
If you’re open to discussing this further, please contact us directly on our tech support hotline below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Restoro software alerted me that I had issues on my computer and that I needed to buy the software in order to have issues resolved. The cost was $42.00. Then after purchasing software and trying to cleanup the issues that the restoro program was alerting me on, I was directed by program to contact customer support at 800 number. When I spoke to customer support, there were others that could heard in the background talking to other customers, the person I was spoke with didn't speak the English language very well and neither did the people I could in the background. I should have stuck to my instincts but I was trying to be a better human being and not so critical about little things. As I was reading him the errors the program was alerting me on, the support person began telling me that my problem was extremely serious and that backline support was going to be needed. My fear of my personal information (financial, medical, and other personal data) getting hacked grew. When they came back on the phone line, I was told the backline support personal would cost $600 dollars to remote in to diagnose and resolve the issue. I immediately said no. Still concerned about the issue on my computer and having them yapping at me about how serious this problem was, they said that they would do it for 300 dollars. He asked me if he could use the same credit card that I used to pay the $42 subscription for and the backline support guy was ready to remote in to fix this issue. My nerves got the best of me and I feel for their prank. My recommendation is DO NOT PAY THIS COMPANY ANY MONEY TO RESOVLE OR RESTORE ANY COMPUTER RELATED PROBLEM. As they have posted on their web page that they are Microsoft approved which is not the case. See Microsoft official answer at https://answers.microsoft.com/en-us/windows/forum/all/is-restoro-a-safe-website/33a40afd-74ed-4e9d-b57e-201e65cda0ad
These people are actors trying to make you think your computer is in need of repairs but only so that they can configure backdoors entries into your devices and home network and to take your money.
Since I used Paypal for the transactions, these fake company attempted to make another charge one year later for another years subscription costs. I disputed the charge. They made off with some of my money but my hopes are that this post keeps others from losing their money and exposing who Restoro really is.
Hi Douglas,
Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
I have issues opening TOR browser. Used to run now it will not open. Had Restoro:"Tech" analyze my pc. Well, all I wanted was the one-time repair for@ $27.00. Not sure of what happened but the price was now more than $40.00 after the scan. At that point my pc had "many" issues. What a shocker! Tech said he had to "consult" with an associate (I have no doubt he just put me on-hold for a minute!). At that point he wanted me to purchase the $200.00 repair. Guess I should have seen that coming. I declined of course, but he tried vey hard to get me to purchase the upgrade. Company does not seem legit. Seems to be just a scam. I plan to open a formal complaint with the BBB.
Hi Wayne
We would like to apologize if any of our team members were unprofessional or made you feel otherwise during this process; this is not how we conduct business at Restoro. Our team will investigate the correspondence you had with our members to correct the needed.
We take all reviews seriously and will use them in our continuous improvement efforts and we would like the opportunity to rectify this situation and help make it right for you. Could you please contact us directly on our tech support hotline so we can check your account and assist you accordingly?
We’re committed to providing excellent customer service and are looking forward to hearing from you. We appreciate your patience.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
In my previous review, I stated that the refund into my dad's account was not the $419 agreed to on the phone with the rep. Yesterday, the $419 appeared in his checking account!
Thank you RESTORO for doing the right thing by my dad!
Hi Rick,
We appreciate you reaching out and sorry to learn that our customer service has fallen short of the level you deserve. We take all reviews seriously and will use them in our continuous improvement efforts.
If there’s anything else we can do for you, please let us know.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
I was contacted several times by Restoro as a result of my first review, which I appreciated. I spoke to someone who said that "to be fair" my dad should pay for $180 of the $599 and they would refund the rest to his checking account. I agreed that this was fair and he told me that they would be refunding $419 within 24 to 48 hours. Two days later, my dad's account shows TWO refunds, one for 19.99 and 41.95 which were the initial credit card charges.
So, once again, I feel like I'm getting the runaround from these guys. Just very poor business practice.
Restoro ripped me off for $200! They tried to get $500, until I had them convinced I could only afford $200. I found out that the problem with my computer was being caused by the video card! Save your money and time, and forget these ripoff artists!
Hi Brad,
Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected.
We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
Can't say anything about the technical side of the software. Maybe it is OK... BUT- Don't touch this program! They take your money, and if you are calling their support center- they just trying to lure more money from you, without solving the problem! TELEMARKETING in its worse form! I've waisted 55 minutes in international call fees just to hear how infected my PC is and how desperately I need their extended repair services. And all I needed was just a new activation code, because the one I got 3 weeks ago (for 1 year of service) wasn't working anymore, since I wiped clean my PC. The man ignored my problem and just kept frightening me me with Trojan viruses ("Sir, Do you know what a trojan is?
" he tested my knowledge like I was in programming course) and pushing me unneeded services. F@@k those 35$ I've lost. Hope my story will help others! Wish you peace and well being!
Hi Simon
We would like to apologize if any of our team members were unprofessional or made you feel otherwise during this process; this is not how we conduct business at Restoro, and we are sorry for the experience that you had.
We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward.
Could you please contact us directly on our tech support hotlines below so we can check your account?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Official Facebook Page: https://www.facebook.com/Restoro-342387736478073/
We’re committed to providing excellent customer service and are looking forward to hearing from you.
Bought the software and then had to call a CALL CENTRE to take over my computer. Your computer is HIGH END and needs an ENGINEER to fix it. $400. Thanked the scammers after some discussions and bailed out.
WHAT A BUNCH OF ADD ON SCAMMERS
Hello Charles
We’re sorry to hear that you are dissatisfied with the way we handled it and will take your feedback into consideration as we move forward in our work.
We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward.
Let us know if you still have other concerns.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
I used Restoro on 2 of my machines. It crashed one, and failed on the other one to correct problems.
Hi Mark
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward.
The platform won't allow us to verify your account, could you please reach us on our direct technical support hotline below.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We’re committed to providing excellent customer service and are looking forward to hearing from you.
This company employs aggressive sales tactics to badger you into buying one of their more expensive plans. I have never experienced anything like it and was forced into putting down my phone on them. It was quite clear that the word NO is non-existant in their practice. Stay away, folks.
Hi Gloria
Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will look into this issue and will ensure this does not happen again, however, the platform won't allow us to verify your account, could you please contact us directly on our technical support hotline so we can investigate this further?
Your satisfaction is important to us and we hope to hear from you.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
I had an old 8.1 system that had been upgraded from 8 on my PC. After reading some positive reviews of restoro I thought I'd try it to clear out and speed up this system, even though it was working fine. After installing restoro it went to work on my system which lasted most of the day. After hours I was prompted to restart my system to finish. When it restarted a very short image of DOS prompt appeared, but then screen went black and nothing more would work, or show on my computer. I tried contacting them and got no response for days. After two days of trying I finally got the computer to go into system recovery, which I applied. I lost all files and photos and the system went back to this old system. I then tried to update back to 8.1, but to no avail since updates would no longer work for this old system. I finally got hold of restoro and made a date with a tech to do an over the phone repair and update. When the appt. Time came I sat by the phone for half an hour and no one from restoro called. Their customer service sucks! I needed to update to newer system at some point, but wasn't planning on it for a while. I finally had to buy a new PC with the latest 11 system. I don't know why there are any positive reviews for this program, since my experience was absolutely negative. I'm just a home user, but I can't imagine someone apply this lousy program that had any files on their computer that they couldn't afford lose and then have something like this happen.
Hi Dennnis,
Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
I "fixed" everything that was detected by Restoro, but didn't explain what the problem was. After fixing each problem individually, I scanned the pc with Malwarebytes and found 47 problems, all related to Restoro. Exe.
Do not use this program, your PC is probably fine, and if you think you have big issues, go to a local PC shop and ask for their help.
Hi,
Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We'd like to investigate your feedback further, however, the platform won't allow us to view your account. Could you please contact us directly on our support tech hotlines below? We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Actually it was the worst "free" malware cleaner I have ever used. I have not found anything coming close to Avast, which is what I have since purchasing a computer. Don't waste your time.
Hi Emilio,
Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
I bought the one-year subscription on 1st August. Never worked, I had to do the cleaning manually every day as it was with the free trial. I have written emails asking for help, but no reply whatsoever. I have even left a "ticket", because today the program changed from Greek to English and doesn't recognize my one-year subscription. They give a phone number for 7/24 support that I have read in reviews it is a scam. Need refund, no answer... I am afraid because they may have my personal information.
Hello Ioanna
We’re sorry your experience didn’t match your expectations and we appreciate you bringing this issue to our attention. What number did you try to call? Could you please contact us directly on our support tech hotline and/or send us a message on our official Facebook page for immediate assistance?
Below are the support channels;
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Official Facebook: https://www.facebook.com/Restoro-342387736478073
Your satisfaction is important to us, and we will ensure this does not happen again.
After an initial promise of being to fix my computer's operating system issues for a one time, $27 fee, I was told there were too many issues with the software for it to be fixed without subscribing to a major plan of either $200, $300, or $400 annually. I said needed to think about that and said to email me a quote. The rep proceeded to use very high pressure sales techniques guaranteeing a repair if I purchased a plan and repeating there was no other way to fix things. I directly ask them to stop and told them again to send me an email to think about. They tried 2 more times, even after I said that high pressure sales techniques were always suspect and the worst way to get my business. Then they asked if I would buy it that day or very soon with a discount! My advice? Stay away! It turned out I just had some loose cables!
Hi Fern
Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We'd like to investigate your feedback further, however, the platform won't allow us to view your account. Could you please contact us directly on our support tech hotlines below? We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
This Restoro is one program I think you may have the wrong description on it.
I downloaded and tried it out, and Restoro informed me that I had thousands of errors and needed to fix them.
I decided to pay for it and have Restoro repair my PC, So on paying for the program and not getting the key, I phoned the Restoro phone number, and they wanted to remote into my PC to add the key and fix my computer, I denied them of this, and after 10 minutes of trying to get the key off them I was able to start the cleaning up of all the so-called harmful files I had,
I took screenshots of every movement so I could make sure I was doing the right thing as I trust no one these days, the scan wanted to go to safe mode for scanning, so I allowed it.
After the scan was finished, I was by then very suspicious about everything that was happening,
1. Showing a massive amount of harmful files after the first scan made me worried about nothing
2. The key was not delivered after payment, and I had to chase after it.
3. The technicians wanted to remote into my pc ( even after I said I was a technician)
4. Taking my PC into safe mode.
5. Stayed in safe mode showing a thinking signal after the scan was completed.
6. Restoro showed no files fixed at the end of the scan.
7. Try to uninstall, and a warning comes up that it will return the pc to an earlier time before scan.
I was so tempted to remove the Restoro Program via the Add and Remove programs but decided it was to risky as it will or can download something else, even leaving malware on the PC.
Everything about Restoro shows me that this program is a scam and Malwarebytes very much confirms it, as Restoro leaves many pups in the registry. After the scan by Malwarebytes, Restoro was removed entirely and had 34 pups in the registry quarantined and removed completely.
For more information, please go to https://forums.malwarebytes.com/topic/*******-removal-instructions-for-restoro/
Malwarebytes has a more detailed description of Restoro
I was lucky to have gone through Paypal and ordered through Paddle.com to get my Restoro refund. I am delighted that I went through the third party. Paddle.com were very helpful
Hello Jeffrey,
Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Programs are tagged by Antivirus Protections as PUP's when they are not known or if they contain codes that would look deeper into the system, which our program does to do a complete repair.
Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.
We do respect your opinion on this matter but to clarify, our software is not a scam nor does it provide a fake support service.
We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?
Should you have further queries, please reach us out through the below channels:
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
Have a good day!
Installed and ran the software, did what it said it must do, now one of my programs doesn't work as it removed something from the registry.
Try getting hold of the aftersales or technical department is a nightmare on its own.
I followed all the instruction given to restore the computer back, nothing works.
I purchased this software for three of our computers, definitely will not be installing this on the other two. Wouldn't recommend this to anyone.
Hi Steve,
Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected.
Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.
We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below?
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat
We hope to hear from you and we appreciate your patience.
Hi Joe
Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.
If you’re open to discussing this further, please contat us directly on our tech support hotline below. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Phone: 1-888-575-7583
Email: [email protected]
Chat: https://tinyurl.com/RestoroLiveChat