Rent-A-Center

I gave up, they came and pick my rental. They stole my Michael kors silver watch. Sad isn't punk asses

I have been a long term customer with rent a center and have had tremendous help from Rachel at our local rent a center in Huber Heights. However, I started having issues with some equipment I have in contract with and had to deal with Nick when I called into the store. Every encounter I've had with Nick during this rental path I am on he has always been aggressive, rude, and miserable. To the extreme I predominantly only deal with Rachel but was unable to today. He was unsympathetic to my issues and got upset and not seeming to be helpful. Seeing we were conflicting we requested to speak with Rachel or anyone besides him and he refused. We had to disconnect the call and call back. We spoke with Rachel who assisted us with our issue. Nick has always been a non-people person ask for Rachel. Not sure his role in the company but he isn't very professional.

Paid over 60 payments on a tv and tv stand and wasn't told it was a bundle.thought I at least I would have paid off for the tv stand. Felt so disappointed and felt rip off

They want u to pay for somthin u don't have anymore u threw it away nd they still wan to charger u after tellin them u don't have the items no more u have to keep payin them until all the money up so wat I'm payin for I don't have I will neva send nobody to them I would rather go to grand furniture or Aaron I will send all my family to the other furniture people not rent a center $#*! rent a center I will neva shop with rent a center again $#*! y'all

Rented washer n dryer from rent a center over 6 weeks ago. Dryer was broken, replaced it a couple days later, but after a couple loads, washer didn't work right. Called, left messages, was told repair man was coming (2 weeks ago), been paying on items whole time and can't use them. Dryer is no good without washer. Completely fed up, but they have time to blow up my phone with ads...I stopped my auto pay, perhaps now I'll get their attention. If your looking for quality and/or good customer service, my advice is to save yourself some frustration and $ and look elsewhere. Have a blessed day!

We have rented a game console with them and they spoked to my wife and told her they have spoken to one of us saying that we told them that one of us were in jail and none of us has talked to them! This was all coming from the store manger George on Milwaukee and Fairview. We will never be renting from them again!

Merchandise is cheap not worth the price you pay. Rude employees. Can't understand how this company is still in business!

The Rent a Center on Market St. Youngstown Ohio has the worst Customer Service Ever...they change your due date without your permission jus so they can accumulate late fee. 45.00 in late fees? Give me a break...Very Unprofessional

I've always paid my stuff off and my husband and I had a baby still born that almost killed me too I explained what was going on that I almost died and we lost our daughter that I would be back to work asap I got 3 payments behind and as soon as I got to making my payments when I was able to get back to work they started harassing me about court and showing up to my house harassing me about my son's laptop... I didn't just stop paying I almost died too they are horrible people at the Lexington NC location on Main Street

All I'm going to say is there is no way in hell at 60 inch tv is worth $1800 just got the tv last month. Very unprofessional harassed me over $20 called me on no caller ID numbers if you buy ANYTHING from this company you too just as them are idioits

Where do I start first go in to Rent-A-Center on Christmas Eve looking to rent a TV because ours had broken not just that but we were moving just to let you know that Randy went above and beyond to make sure that I left there with the TV of course I have rented through Rent-A-Center many times before but never had such an experience as I did on Christmas Eve Maria is his right hand man or woman I should say and she is just amazing Randy started my paperwork and got us out of there and the quickest time ever and the conversations we had were to remember forever all I can tell you is that I've never had such a great customer service people person nicest kindest people that I've ever encountered I just want to make sure that whoever is their boss needs to let them know that they are doing just a fantastic job and I will continue to rent from them I was so happy I left there and my grandson left with the TV and our Christmas was perfect thank you once again Randy and Maria you guys are awesome

This company well the rent a center on Farmington ave in Hartford Ct will lie about timing have you wait to then also Lie about calling other rental companies you have been with to ask about your credit with them. Aarons denied about giving them the any info they asked for and then told me a Lie..

I am not happy with a purchase that I made from a refrigerator rental center, which was damaged. The door seal is still after several months, I am waiting for them to fix it, but they do call me to make the payment for the refrigerator and the incredible Little professionalism of the employees and manager. This store is located in south 4 street Allentown PA.

I guess it's ok that one of their employees threatened me after I asked for someone above the store manager. They hung up on me three times then threatened to file harassment. I finally did talk to district manager he claimed he could get the bed to me on Saturday if I call within the next 30 minutes. Not taking into consideration I have a job I was at doing a job properly. Now I am thinking I will get the property on Tuesday. That is what the sales associate told me previously before she hung up on me and said I wouldn't get the frame and mattress I had already paid for. She said she would refund it instead of compensating me for anything. They definitely don't keep up with their records very well. Still waiting since September...

After paying off contract. I feel my queen mattress was switched by deliverer or RAC/Rooms to go. Springs are popping up. Uncomfortable. It cost me over $1000

They are very unprofessional corporate needs to replace all the staff especially the managers iam a long time customer and my dryer has been down for a whole week and I still haven't got a new dryer or a loaner yet they have came up with every sorry excuse it is for not bringing me a dryer and I was told I was gonna have a dryer by 11am then they said between 3 -5 it's now 5:17pm and still no dryer or call to tell me the status of my dryer iam so done I have furnished my whole house with Rent a center and this is the last item IAM getting from them iam going to AARON'S I know they'll treat the customers right HOMEWOOD AL LOCATION DONT CARE ABOUT THEIR CUSTOMERS SO DISAPPOINTED

I got a washer that I had to go get and after setting it up it flooded my utility room which cracked tiles and buckled sheet rock by soaking the underside of my house. I had to do laundry by hand. I'll not be going back.

This company is rude and unprofessional. They don't have any understanding for people problems/issues they think that everything should be around their time and schedule. They can care less about any emergency or family concerns you may have that arises out of no where. Their employees aren't what is expected they feel that they better than those who are renting their trash $#*! items. They have a fag that feels like he is high standards and he don't have to listen to any concerns he will walk in your home like he high sh**. So this is why I give a zero. Also they will not come fix they products that may break out of no where they will take their time doing this but feel that you still should pay for broken items. If I could zero stars I would, because that's what they are trash have no respect for anything or anyone. If you want to deal with the rude calls and rude way of knocking like they the police than by all means go and rent to own your sh** from here. Better to go to Rooms and other companies.

The employees and store manager at Rent -a-Center at the Beckman shopping center are totally unprofessional! They're extremely rude. Unfriendly. The store is always dirty. None of the employees working there including store manager have any knowledge what so ever on the products they carry and sell! They try to make you pay two payments a month on the item you purchased from them. By staying that the payment didn't post! I just releasely leased an Men's electric mountain bike for my husband from them. Big mistake. They have my account so screwed up it's not funny. They took out $117.99 from my bank account on July 1st for my July payment. According to them the payment never posted! All tho my bank statement plainly show's that they took the my out through their payment system on July 1st! I have talked with both Rent -a-Center and their corporate office about this situation concerning my July payment. They were both extremely rude to me! Refusing to believe that there might be an issue with their payment system! Once they but the money back on my debit card they can have the item back! I want ever buy anything from Rent -a-Center again! They're an bunch of rip off scammers! If you don't want to get ripped off on your payment history with this company. Stay completely clear of this company all together!
Sincerely,
Brenda Goodwin