Remotes Remotes

I had purchased some fob's and keys a few years ago for my toyota sequoia. They seemed to work ok. Somehow I lost them(they were spares) so I bought another set. The fob's programmed ok, but the keys would not. The locksmith had charged me $100 to cut the keys but I was trying to save money and program them myself using remotesremotes instructions. Did not work. I was on the chat with them probably 4 times. At one point someone there told me maybe I had bad door wiring? Anyway... i went to my locksmith. He tested the chip. Said it was no good. He could not program it even though he said the instructions were correct. I had to buy two new chips and have them programmed. $50. So when i contacted remotesremotes about a refund, they said can i send the keys back. What? How if the keys are cut, how can i send them back... and you have to cut them to find out if you can program them... bottom line... the guy their kept saying UNFORTUNATELY about twenty times... about the warranty... yadah yadah... He would not speak to me on the phone... he said company does not allow... like they used to... anyway. So finally. The next day... out of $38... they gave me a $7.00 refund. Jesuz... and. They would not let me update my prior review to tell people that now the toyota sequoa keys do not work... i will not buy from them again. They suck now.

I purchased as complete replacement remote for a 2001 4Runner. The included programming instructions did not place the truck into a programming mode. I tried several times and researched several different resources to provide specific instructions needed to program the new remote to the vehicle, with not positive results. All I really needed was the outer case(the key-ring loop had broken, remote still worked), I purchased a complete replacement unit as I was unsure that the internal board from the old case would actually remove/fit in the new case. However it did. As the RemoteRemote site sell just a case or just an internal board replacement, I contacted them and requested them to consider a partial refund for a partial return(just the new board). This request was denied in it's entirety. I could return the entire purchase and wait for an entire refund and start the process over or nothing. If this company did not sell just the case and/or just the board, I can understand a policy that requires a full only return. However since they offer the items as individual sales, I would think their return policy would accommodate a scenario like mine. I will not be purchasing other items from this vendor.

I bought a remote key fob for a 2004 Pontiac GTO which was $143. When I received it I went to get a program and locksmith said the battery was dead which it was a defected key fob. The key fob that was sent to me was not sealed up with the glue everything came apart. I contact customer support they said send the item back and they said they will give me my money back to my checking account. Customer support emailed me as soon they got the key fob back. They did not give me my money back I've been waiting for 10 business days for my money to get deposit to my checking account. I recommend do not order nothing from this company because they will not give you your money back if the item do not work. Now I order from a different company and they have better Keys which work. They do not respond back when you ask them to give the money back shop somewhere else

I bought a key fob for a 2004 Pontiac GTO. I tried to program the key to my car. The remote did not work. Locksmith tried to program the remote still did not work. Locksmith tested the battery and they said the battery was not good and the key fob was defected. I paid $140.00 for the kids and I emailed the supporting and they have not responded back to me. This is a lesson that I learned to do my research before I buy something. I will not order anything from this place again.

Bought a remote through eBay. Several places on the post said programming instructions available. Including several of the "product photos" at the top of the listing. Way at the bottom is does say that I need to get the programming done at a dealership. After several comments stating they can help me with this, I missed the one that contradicted. Smug email reply from "Customer Service" tells me I made a bad choice and wasted money.

I do not recommend this company at all. Before you buy their fobs, contact a local locksmith. For the price of these guys' fobs and the key cutting cost you'll still have to pay at a locksmith or dealer, you can pay a few dollars more with a locksmith and get an OEM version with vehicle logos. In fact, I caution you against using this company. I paid $35 for 2 remote key fobs for my 2011 Camaro SS. When I got them, they were blank. I paid $70 to a local locksmith to have them cut for my ignition and to program with the original factory key. Only one worked when all was done. We tried switching out the batteries but it still didn't work. It was the first one we tried. The second one worked fine. We even tried re-programming the first, but it still didn't work. I tried to get a full refund for returning the bad one, because I had already paid the $35 a piece to cut them and I figured it was an even trade. They refused to accommodate me over $17.50. The locksmith is giving me an OEM replacement with Chevy logo, like the original, for $85.

I have ordered two keys from their web site almost two weeks ago. At the time when I tried to pay for the keys their site went blank on me and soon after I received an Email saying my order didn't go thru. The very next day I ordered the same keys again and this time everything went smoothly then I checked my cc. And found out they had charged me the twice for the same keys but sent me one set. After emailing them for a week they kept telling me wait another day, another day it has been ten days with no refunds. Looks like a scam. BUYES BE CAREFUL. I'm going to call my cc company and have them deal with them.

I recently purchased a shell case (no electronics) for my Toyota Avalon. I received the case in a timely manner but it arrived with no invoice or instructions. It was the correct shell but would not click together. I contacted the company via email (only way to communicate) and after numerous emails I finally was able to provide proof of purchase (a paypal invoice) and photo of shell. Even though the shell is obviously defective, the customer is responsible for return postage. I hardly think it is fair to charge me postage for a $25 shell. The company should send me a replacement shell at their cost. As it stands, I have taped the case closed until I can find another shell. Be very leery of patronizing this company and make sure you save your confirmation email and read their return policy. Their customer service is very poor.