Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Reddit

Reddit

1.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Reddit?
grey stargrey stargrey stargrey stargrey star

Reddit Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from perceived censorship and biased moderation practices. Many users express frustration over account management issues, such as difficulties in deleting accounts and unjust bans, which contribute to a sense of being silenced. While some appreciate the platform's diverse content and sense of community, the overwhelming sentiment is one of disillusionment with the site's environment, described as toxic and unwelcoming. This dichotomy highlights a pressing need for improved moderation transparency and user support to enhance the overall user experience.

This summary is generated by AI, based on text from customer reviews

service
175
value
169
shipping
42
returns
42
quality
80

We monitor reviews for authenticity

Canada
1 review
16 helpful votes
Follow Mark A.
Unfollow Mark A.
Share Review
Report Review

The censorship, hypocrisy and harassment from admins on a site that claims "free speech" becomes more and more prevalent every day. Pushing propaganda to influence politics, remove (((wrong))) opinions, etc.

People are starting to notice, and when the push comes the site will die faster than you could believe.

Date of experience: April 26, 2019
Pennsylvania
1 review
15 helpful votes
Follow Aaron H.
Unfollow Aaron H.
Share Review
Report Review

Orwellian
April 26, 2019

Its a $#*!ing joke, suppresses speech arbitrarily, anyone with opinions outside the herd is downvoted and harassed and banned. I got banned from r/pics for $#*!ing agreeing with someone. The comment was "but hes right, sooo" and that was enough for a permanent ban. It's just another example of a small group of people controlling the worldwide narrative to evil, anti constitutional ends.

Date of experience: April 26, 2019
District of Columbia
1 review
14 helpful votes
Follow Matthew W.
Unfollow Matthew W.
Share Review
Report Review

$#*! Reddit
April 26, 2019

Honestly $#*! Reddit. The admins are absolute Cucks. Reddit be banning subreddits for being too edgy and right wing. CA, sub of peace, stonetoss, chadright, and mde are all banned. The $#*!tards over at AHS and commietraphouse are absolute scumbags who don't care about free speech. They just subreddits banned because they offend people. If you don't like those subreddits then don't $#*!ing go to them. If you enjoy Reddit for the cat videos then by all means go for it. But if you come here for right wing content or dark edgy humor, then don't bother. The content here is limited.

Date of experience: April 26, 2019
Georgia
1 review
14 helpful votes
Follow Bobby W.
Unfollow Bobby W.
Share Review
Report Review

I was on Reddit from early on and watched the site degrade into the carnival of censorship it is now. The site is rife with powermods and admins who's MO is "if you can't prove them wrong, ban them!" And it's common.

Date of experience: April 26, 2019
Louisiana
1 review
19 helpful votes
Follow Abel T.
Unfollow Abel T.
Share Review
Report Review

Reddit requires adherence to approved beliefs and opinions. Expect to be banned or for your chosen community (subreddit) to be deleted at the whim of a moderator. It is not a reasonable option if you are trying to build a long-term community.

Date of experience: April 26, 2019
Wisconsin
46 reviews
142 helpful votes
Follow B M.
Unfollow B M.
Share Review
Report Review

.. USED TO. Not too much anymore after periodic overhauls. It seems as though the platform that was once about freedom is now about censorship. A lot of the comment sections (although have always been ridiculous and foremost a center for comedic exchange) now seem to be echo chambers; a bunch of people agreeing with each other with little to no effort put into critical thought. Ex- Sargon of Akkad was recently "quarantined" (censored) and made out to be an alt-right figure. I won't waste time on the details but I used to watch/listen to Sargon and I can't tell you how far from the truth that is. Proof - He has sent gay-interracial porn to Alt-right figureheads for the sake of trolling them. This whole fiasco came about when he declared he was running for office in Britain. Hmmmm.
That's just one example. I could go on for days about issues with the bots, subreddits, reposting, censoring and politics of Reddit. But all I really want to say is, "I used to love it, but barely use it anymore solely because it feels like a platform to push an agenda on, instead of a free and open community.

Date of experience: April 25, 2019
Washington
1 review
9 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Share Review
Report Review

R/chrissy_Costanza has a bunch of ignorant people and their moderators are very ignorant to people you go and create art like all fans do and you get reported for no reason how is that fair? Its not I wouldn't even recommend people to this site

Date of experience: April 8, 2019
Canada
26 reviews
77 helpful votes
Follow AChristian -.
Unfollow AChristian -.
Share Review
Report Review

I was at reddit for 2 days and had an exchange with a muslim where I very politely proved he was using taqiyya by posting quran verses with citations, which I do for the benefit of those watching. I was banned without warning or explanation. (As if I needed one.). Moron leftist moderators shot the messenger.

Date of experience: March 16, 2019
Michigan
30 reviews
154 helpful votes
Follow Roger G.
Unfollow Roger G.
Share Review
Report Review

I have been banned from reddit a few times, mostly due to arguments with little children on there. I unwisely took a new account and decided to start making a few comments with it. Like clockwork, got a hugely nasty response from a poster, which tends to happen whenever you start using a new message board for some reason. I knew where this was going, so I engaged the person and their friends. I'm 40 and have lived and worked life, so I embarrassed a few and blocked one guy who just wouldn't let up but wouldn't admit he didn't know what he was talking about.

I proceeded to try and comment on a few other sites and basically was karma-blocked from posting. Basically, because people downvoted my comments on the first board, I wasn't allowed to comment on others. Somehow or the other, I think it was worldnews, figured out I was using an alternate account to comment and banned me, followed by reddit banning the account completely.

Imagine being banned from Wal-Mart for going to customer service for a regular problem and then trying to shop there again and patronize them, only to get banned again simply for just shopping. That's reddit's problem. It's not a public website anymore. It's a club, even though reddit would thrive with more users. There are so many rules, so many nasty users that it's impossible to use.

The moderators especially are out of control. I said to myself that moderators on all message boards need some oversight from people who own the site. They should be actively punished for banning people who aren't bots. Site owners should look up any mod who has unusually high ban numbers and evaluate them. If they are trying to be tyrants and are banning people undeservingly, they should not be allowed to moderate anymore. So many of them think they are dictators and enjoy abusing their power. This is a business, not a high school lunch table. Reddit needs to start acting like it's a business and encourage people to patronize it.

Date of experience: March 16, 2019
Indonesia
5 reviews
26 helpful votes
Follow Kalla S.
Unfollow Kalla S.
Share Review
Report Review

Honestly speaking, Reddit have a lot of weird subs than a decent one that will make you wish you hadn't know it exist, but if you spend some time to find the right subreddit for your need, you'll have a great time a head of you, I meet some of the nicest, smart, funny and wise friend on the sub I'm active in. The mods can make you frustrate sometimes with their strict rules, but any other than it was a nice place to read stuff after you done working and want to talk about something.

Date of experience: February 12, 2019
RU
2 reviews
29 helpful votes
Follow Goodie R.
Unfollow Goodie R.
Share Review
Report Review

If one looks at how Reddit has been constructed from a purely unbiased viewpoint. You could sware Kim Jong Un personally designed it. No joke, and no exaggeration. Everything from the ground up is painstakingly made to impede, block, and stifle dialogue. So where would I start?... Well first of all new users have to wait several days before being given permission to write, and usually more because moderators of each individual subreddit always make it much longer. Reddit also has a point system (karma), and if you don't have enough points you won't be allowed to communicate anywhere. Or rather I should rephrase myself. You will be "able" to type, but nobody will see it because it's automatically hidden to everyone but you!... Secondly moderators run their subreddits like a little dictatorships, and an overwhelming amount of them are like this. If you do not parrot the moderators viewpoints, you will be banned sooner or later. Also, since the site has grown older, veteran users usually have moderation power over many different subreddits. So if you get banned from one, in their tyraid they will ban you from all they have control over, just to spite you! There is no trial or evidence needed to ban, they can just see you posted in a subreddit they hate, and ban you on a whim... This has gotten so bad that they now have scripts/bots that won't allow you to post, or will automatically ban you if you post in a subreddit they hate... Anyways I can go on forever, but this should give you an insight into this unsightful site... Don't go to Reddit if you have a working brain!

Date of experience: February 4, 2019
Canada
3 reviews
25 helpful votes
Follow Sam N.
Unfollow Sam N.
Share Review
Report Review

The site is extremely slow. See for yourself. You can test it on GTMatrix https://gtmetrix.com/ it is given an F(22%) for page speed and an E(58%) for YSlow. YSlow is the degree of best practises used to develop the site. This is really terrible. Not to mention the UI is deeply flawed. For crying in the mud, reddit could be better built by 10th graders. This translates into poor performance and a deep security risk. It is really a wonder considering what's out there anyone still uses reddit. It's getting a single star because this review can't be posted without a star.

Date of experience: January 26, 2019
Colorado
2 reviews
12 helpful votes
Follow peanutbutter m.
Unfollow peanutbutter m.
Share Review
Report Review

It used to be fun but it has gotten infected with mean people and also has a problem with /r/bitcoin specifically trying to brainwash the world into bad decisions constantly. It is a stain on society and it has ruined the mental health of the world with its continued harassment.

Date of experience: December 25, 2018
Pennsylvania
1 review
6 helpful votes
Follow Dasha K.
Unfollow Dasha K.
Share Review
Report Review

I posted comments about being a little person, which were appropriate, and all of them got flagged. Very annoying!

Date of experience: December 13, 2018
Illinois
2 reviews
22 helpful votes
Follow Cardi B.
Unfollow Cardi B.
Share Review
Report Review

A decent resource
December 12, 2018

It has it's cons, like being downvoted for making an innocent comment. You get the occasional rude poster. There are good people on there and good comments.

Browsing reddit can be fun.

Date of experience: December 11, 2018
New Jersey
2 reviews
11 helpful votes
Follow Jefferson S.
Unfollow Jefferson S.
Share Review
Report Review

Best community
November 11, 2018

Reddit is definitely a website with the largest community. I've seen a lot of negative reviews here but most of them are so out of context. They're censoring your speech because you either talk nonsense or you're being too offensive.

Date of experience: November 8, 2018
GB
2 reviews
1 helpful vote
Follow Nate M.
Unfollow Nate M.
Share Review
Report Review

You can use reddit for pretty much anything you want. There is an endless supply of dedicated communities to various topics and it falls on you to pick the best and most interesting ones for you because the most popular ones are not necessarily the best, they're simply the default ones.

Date of experience: October 31, 2018
Virginia
1 review
12 helpful votes
Follow Eileen W.
Unfollow Eileen W.
Share Review
Report Review

The site is really best summarizef as a hangout for left wingers kissing each other's rear ends. Childish in nature... I suspect a lot of 40 year old virgins dwell here.

Date of experience: October 21, 2018
Sweden
2 reviews
0 helpful votes
Follow Matt H.
Unfollow Matt H.
Share Review
Report Review

Reddit is still a good place for an interesting content. There's always something new to discover. You whine about getting banned for your opinion, but have you ever considered that maybe you deserved to be banned? Free speech shouldn't be used to insult others.

Date of experience: October 18, 2018
Switzerland
10 reviews
29 helpful votes
Follow Game B.
Unfollow Game B.
Share Review
Report Review

Censoring speech
October 17, 2018

Technomonarchs censoring free speech. Welcome to the Orwellian future we all laughed about for a long time.

Date of experience: October 17, 2018