RedbubbleReviews 2,130

This website is absolutely amazing and you can find designs you won't find anywhere else, the ratio price/quality is totally worth it! I had some troubles with my order and in less than 24 hours, I received a very friendly, understanding and professional reply, solving my problem. Truth be told, it was the first time I ordered on this website and I wasn't so sure about the outcome. I can assure you that they earned a faithful customer! ;)

So I order a shirt clearly stating my address and pay an expensive express shipping so I can get it before I leave to the US for 3. Months. 1 minute after ordering I see its hooked up to my paypal and has the wrong address, so I very quickly email them for an address change. I check the order and it says '1 day left' so I think 'Oh, good!' Untill I see it's being shipped to my old house in Oklahoma. Frustrated, I email them saying I clearly stated my address and if possible, would like it to where I will be staying in California. The lady I was given said that there was no proof of me putting down my current address for a change and that it was already nearly delivered. So it gets delivered there and again, angered I email them asking how I'm meant to recieve it now. No reply. What was meant to be a humorous gift for my ill grandfather is now floating around in Oklahoma, a t-shirt I had spent 50$ in total for and I don't think I will ever see it. Yay.

Terrible customer service! Ugh! I don't usually take the time to write reviews but this company has the most generic and unhelpful customer service ever. I purchased 2 two phone covers over a month ago and still have not received them- they did however debit my account immediately of over $80. When I emailed them (there's no phone number to actually talk to a person) to see where they were because no tracking information was given their customer service rep Kaitlyn said to wait another week. I waited. Still no covers. I emailed again and said they still hadn't come and that this order was a birthday present and I needed it immediately. This time Malcolm emailed and told me that the order was lost and after it was reproduced (a couple days) it would be shipped again (ANOTHER 5-15 BUSINESS DAYS!) So it's going to totally miss the birthday and they didn't confirm which address they would use which I asked or attempt to try and be sympathetic to my problems or try and expedite the shipping method. DONT order from Redbubble.com unless you don't mind not ever seeing your order.

I usually don't write reviews, but they were so nice about my order that I felt obliged to add in my two cents. So, I ordered a Dark Souls t-shirt and got it in the mail, wore it a few times and washed it. I love the design but I noticed after one wash the print was starting to get these white holes in them, and it faded a lot. I was bummed out because I wanted to wear it, but I didn't want it to fade more. So I asked the customer service on their website if I could exchange the shirt for something else or get a new one. They responded a couple of hours later, were super nice, and sent me the same exact shirt free of charge! I was so impressed and grateful that they didn't give me ANY hassle.

I was actually happy with working with Redbubble as a photgrapher and designer. That is, until they closed my account.
I went through all the proper channels to get the account re-instated. It has now been two months, I have sent close to 20 emails. Not a single response has been given to me. Legally they are obligated to re-instate my work and my account (according to Section 512(g)(3) of the DMCA) yet they are getting away with doing nothing by simply not responding.
Tried a live chat today to try and get some answers. What a waste of time. She couldn't even talk or contact other departments, nor could she give me any contact details.
Apart from this, I would've rated this website 5 stars. However, their blatant disregard for my issue for two months has been frustrating to say the least.

I loved all the selection of shirts and was really excited to find a t-shirt my boyfriend would love for Christmas. I put my order in a few weeks before Christmas and the expected arrival date came and passed. I was quite upset because it had been over 2 weeks since it was supposed to be there. I contacted the site and they responded quickly and it magically appeared Christmas Eve morning. Will most likely not use this site again.

I've been shopping at redbubble.com for the past two years now, and for the most part I've been completely satisfied. There's only one problem that really sticks out, the graphics stickers printed onto the shirts. They fade off fast, have quit a lot of missing spots where ink wasn't filled in, and bright colors often look extremely washed out. It's a decent enough site, it's not a scam, and they're prices for most items are reasonable. They have a good costumer support team and processing takes no longer than two days usually.

So ive orderd from this website twice. Once in 2011, i had my 3 t-shirts sent to Norway. They got deliverd within the given time frame, they were really mindful about the VAT issues i might face and adjusted the product value accordingly. I was really pleased. The t shirts are still in use.

I placed another order now in january, unfortunately i wrote my address wrong by missing the 3 in 31, so most likely my stuff was delivered to the wrong address. " in the UK, where i live".- i obviously didnt check this until after 4 week, as i know delivery to europe can take that amount of time. I contacted the company after not receiving my order, and realised the mistake. We agreed that i tried to contact the people living at the address where the package shoulve been delivered, but as i tried for a week but no response, Redbubble.com ( robert) had my stuff reprintet and will send it to my corrected address'

As I paid 100 dollars for my stuff, i am really pleased by this, and i honestly expected to have to meet the company half way ( if i even was offered a discounted price at all). The customer service reps responded to me within the hour. I work customer service myself, and this is really above average for what you get out there.

I will definitely order from them again. And thanks again for helping me out Jonathan and Robert.

Exceptional customer service. I am someone who is always skeptical when purchasing online and seems to always have the worst luck with product/shipping. However, I cannot fault this site one bit. I have since ordered items from Redbubble three times and each time has been a success. The staff are helpful and friendly and their response is fast and effective. This was reinforced based on my second order where the size I chose was the wrong fit. I quickly emailed them and within hours the situation was rectify and they ended up sending me a free t-shirt. I really recommend that you guys check this site out as the products are unique and the service is flawless.

I read some pretty shoddy reviews of redbubble after I had already placed an order and was very nervous. Turns out my fears were without reason. Yes, my first order took a whole to ship, but it's a custom item, let's be patient people. The item was a shirt for my friend and she loved it, as did I. So much so that I ordered two shirts for myself and my only do I absolutely love them, but they actually arrived a day earlier than expected. The clothes did come with that chemical smell, but they're freshly printed, so it was to be expected. I've yet to even need customer service, but I will definitely be order more shirts from them! (Do follow the sizing chart/advice and order a size up though. I am 5'2" 115 lbs and I needed a medium for sure, but I love the way the shirts fit!)

DO NOT USE THIS SITE: I have have waited almost 4 weeks to get my tardis case she paid £2 for. The first case was clearly faulty - I posted pics of the printing fault on here weeks ago. Second replacement printing was delayed for some reason and has been nearly 2 weeks and I haven't received it. The customer service team do respond0 sometimes but they will not give me contact details for the senior members of staff to make a formal complaint. It's getting bloody ridiculous and I am having to email them daily. They want to send me a THIRD case out but I will only accept that if the case is sent out recorded delivery. I really can't be bothered with them anymore and ideally want a refund. Its appalling the way I have been treated. I am soooo pissed off!