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RedbubbleReviews 2,130

2.7

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Redbubble Reviews Summary

Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.

This summary is generated by AI, based on text from customer reviews

service
276
value
269
shipping
274
returns
153
quality
248

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Delaware
1 review
0 helpful votes
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Still waiting
September 14, 2017

I ordered a hoodie on the 8th of September was told the eta was the 10th to the 12th still no sight of it and when I try to track the package it says the package doesn't exist.

Date of experience: September 14, 2017
Red B. Redbubble Rep
over a year old

Hi John,

Thanks for the feedback.

Very sorry to hear you're still waiting for that hoodie! Our reps are online and ready to assist you using our Live Chat widget. Follow the link below so we can investigate the issue further:

http://rdbl.co/1yhhllS

Looking forward to sorting this out!

Australia
1 review
0 helpful votes
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I give up
September 14, 2017

Too hard, user-unfriendly, takes hours to work out how to edit every little crummy detail. Had enough.

Date of experience: September 14, 2017
Red B. Redbubble Rep
over a year old

Hi Debbie,

Thanks for the input.

Sorry to hear you're having some trouble getting started! When you have a moment, please submit a request, tweet at us, or hit us up in Live Chat using the link below so we can assist you further:

http://rdbl.co/1yhhllS

Looking forward to hearing from you soon!

Pennsylvania
1 review
0 helpful votes
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Phenomenal Customer Service
September 13, 2017

I bought a poster that was a bit too big... Long story short it was my fault and they gave me a voucher to buy another one (and let me keep the old one!)

100% buy again.
Great experience

Date of experience: September 12, 2017
GB
1 review
0 helpful votes
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Wish i hadn't bothered.
September 12, 2017

Ordered a simple, but quite specific birthday card, took 10 days to arrive. Apparently posted in the UK on a Wednesday, didn't arrive till the following Tuesday afternoon. Missed my daughters 4th birthday. Emailed the "artist" no reply. Did get a very quick full refund from redbubble tho. But I won't use them again, or recommend them to anyone.

Date of experience: September 12, 2017
Red B. Redbubble Rep
over a year old

Hi Dave,

Thanks for the feedback. We're very sorry to hear you had a less than impressive experience with us.

When you purchase from Redbubble, your greeting card is made to order and may take 3 business days at the most to print before shipping. This manufacturing time is not included in the shipping timeframe and we sincerely apologize for the inconvenience this has caused.

We'll be sure to pass your feedback along to the rest of the team. In the meantime, please let us know if you have any other questions or concerns.

GB
1 review
0 helpful votes
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Brilliant customer service!
September 12, 2017

I ordered the wrong size top (didn't realise it was unisex instead of women's!) so was willing to pay to send it back and get a replacement. Had an email saying a new one will be sent out in the correct size and that I can keep the old one, brilliant customer service and totally unexpected! Going to make it into a cushion cover I think! Thanks again! Also the other 2 t-shirts I got are lovely material and the print looks great. Love this website!

Date of experience: September 12, 2017
GB
1 review
0 helpful votes
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Fantastic experience
September 11, 2017

I ordered a t-shirt as a gift but unfortunately due to my fiances strange torso shape (i. E. too short) found myself in the position of having to get a different size. Thank you so much, the support I received was speedy, top class and over and beyond what I expected. I will certainly be using your site as first port of call in the future. Many thanks Sam

Date of experience: September 11, 2017
Canada
1 review
0 helpful votes
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Shineza is fantastic!
September 11, 2017

Although I had to wait a month for my original order (and it still has not been delivered to me!), when I informed customer service, Shineza got back to me within 20 minutes to send me an additional shipment at no cost! She was incredibly helpful and I am very satisfied.

Date of experience: September 11, 2017
India
1 review
0 helpful votes
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Yes I may have originally criticised the site but I think it's worth a second chance, even if you've had a bad experience with them.

'Photos were jarring when I opened it up to edit products' Not any problems since.

I'm Aylishliane on Redbubble

I'd also like to say that I think Artists don't get the sizes and dimensions right. So If you have this problem it's not redbubbles fault.

Date of experience: September 10, 2017
Red B. Redbubble Rep
over a year old

Hi Aylish,

Thanks for writing in with your feedback. I saw that you recently wrote to us via email regarding your uploading issue. Your inquiry is in our Artist Experience team's queue and they will get back to you on this as soon as possible.

Thank you for your patience in the matter and hope all is well!

North Carolina
1 review
0 helpful votes
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Wow. Absolutely amazing customer service! I started using redbubble last year as a gift to a friend for Christmas and they were so happy with the purchase. I've also spoken highly of the shirt I recently ordered on Reddit and the response was really good! People were impressed with the product. Thanks again I'll continue to support Redbubble and speak highly of you to friends / family!

Date of experience: September 9, 2017
Florida
1 review
0 helpful votes
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I bought the Lion saying Meow My $#*! t-shirt and it was perfect. I have a phone case with a Lion saying Meow. Got it when told it would be here. Very, very happy! Everybody said it is definitely a design made for me. LOL

Date of experience: September 8, 2017
New York
1 review
0 helpful votes
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The case I bought for my old iPhone 4s is more than what I expected. It looks really cool and I will definitely buy another one from this site in the future. The package came right on time and was surprisingly better than all the packages I've received lately. I honestly expected a typical brown cardboard box but got this instead (look at photos).

Date of experience: September 8, 2017
Iowa
1 review
0 helpful votes
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Excellent iPhone 7 Plus case
September 7, 2017

My iPhone 7 plus case arrived earlier than expected, and the colors turned out brilliantly. The case is strong and durable, and I would definitely order another in the future.

Date of experience: September 7, 2017
Virginia
1 review
0 helpful votes
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Amazing customer service.
September 7, 2017

Great service. Great shirts. Could not ask for a better retailer. I would recommend them to anyone. They make it very easy to purchase and make returns

Date of experience: September 7, 2017
Canada
1 review
0 helpful votes
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I found a picture I had been looking for all over the internet and the whole service was easy fast and nice to deal with.
My picture was 3 days late, slow mail not redbubble and when I asked I got an answer in less than an hr
Very happy and looking for more fun things on the site

Date of experience: September 7, 2017
GB
1 review
0 helpful votes
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Amazing customer service
September 6, 2017

Fantastic items. What stood out for me the most was their customer service and the fact I had a problem with sizing (I bought tshirts as a gift), they were so quick with resolve and went above and beyond.

Ordering all gifts through them now!

Date of experience: September 6, 2017
Wyoming
5 reviews
8 helpful votes
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LOVED IT!
September 6, 2017

I purchased a shirt for my husband from redbubble, the quality is really good and the shirt fits well. Overall I am very happy and would definitely recommend!

Date of experience: September 5, 2017
Poland
1 review
0 helpful votes
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The Best!
September 5, 2017

Redbubble has an amazing products and impeccable client service! Post service lost a part of my order and they immediately fixed that by ordering and sending the lost part (tank top). Thanks!

Date of experience: September 5, 2017
California
1 review
0 helpful votes
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Amazing!
September 5, 2017

RedBubble is absolutely amazing! You receive constant communication about your purchase, and shipping and delivery is much quicker than expected. Exchanging is SO easy and quite enjoyable. They have just about every obscure item my daughter wants. And the packaging is adorable.

Date of experience: September 5, 2017
Colorado
1 review
0 helpful votes
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Awesome customer service
September 5, 2017

Redbubble really has the best customer service. Whenever I have a problem they're very quick to respond and get it resolved quickly. They're awesome and very nice!

Date of experience: September 5, 2017
Arkansas
1 review
0 helpful votes
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I ordered a shirt for my daughter-in-law who absolutely loved it but I ordered the wrong size! The exchange process was quick and easy with no penalty to me!

Date of experience: September 4, 2017

From the business

Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.


redbubble.com
Founded in 2006
Melbourne, Victoria, Australia