On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Redbubble Reviews Summary
Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have made the right decision to order customized laptop stickers from Redbubble. Product delivered in a nice packaging filled with high quality stickers. I have reused the stickers multiple times and it sticks well every time without any issues. I would highly recommend everyone to buy goods from Redbubble. You will never go disappointed.
I ordered a couple of A-line dresses from Red Bubble. The merchandise is really cool and the products are high quality material and production -- comfortable, too! They arrived within a week or so of ordering. Problem is: I ordered the wrong size. They sent me the items in the correct size, and they didn't even ask me to return the ones that were too big! The process of contacting customer service and making the exchange was easy, fast and pleasant. Totally buying from them again!
I ordered from Redbubble twice and my first order was lost in the mail. Right away Redbubble responded to my problem and sent the order again without charge for re sending. Everyone was great help and made me feel good about ordering from Redbubble. Highly recommend because the customer service was awesome and the products arrived in great condition
I had ordered a $35.00 product from RedBubble. After receiving, realized I had ordered the wrong product. I asked for a refund and to my surprise, was told, keep it, it's on the house. I thought, wow, that's very generous of you.
Original artwork unique designs and superb quality of merch such as bags books etc. also i like how they inform me of when my orders have been shipped with a clear estimation of when it will arrive. Very very well packaged too.
Ordered two of the Gandermonium designs. Wide choice of colours in all sizes.
Well priced. Great service arrived within a week from order.
The choice of designs is mind-boggling and you can spend days and days going through each category of design. For example, if you search for a "Tabby cat" design, you will get literally thousands of tabby cats.
I have been really happy with my orders from redbubble. It's nice to support original designers and there's some great products to pick from.
The staff is quick to response, and help me with my T-shirt size issue within 24 hrs. The staff gave me a voucher for my shirt. I really like the response time on the service.
Redbubble provides great quality products with a wide variety of top-notch designs. Delivery is prompt and professional. Great service, would recommend and use again!
I just ordered my very first item from RedBubble and the shirt was so cute, just perfect in every way, really cute... just a little small :( It was a gift so I had to return it - but I couldn't be happier with the customer service. EXCELLENT! I will be back!
I had a question in relation to an order and Stacie assisted me promptly and with professionalism. The issue was resolved within 24 Hours. Very Impressed. Nothing but praise from me.
Thank you. Thank you. Thank you. Thank you. Thank you so much! I really appreciate you guys and your amazing customer service!
I ordered a bunch of stickers from here and changed the address on my order after I sent them to the wrong address. I got a confirmation email from Chantal saying that the address had been changed on the order and it would be sent to the new address. A week later I had gotten an email that said my package had arrived, but there was no package. I messaged RedBubble's customer service and asked them where the order was, and they said it was shipped to the first address-- the address that I had on there before I changed it to the new address. The person I was chatting with was super nice and offered to send me a free replacement order, I am just frustrated that I was sent a confirmation email but it still wasn't sent to the right address.
Karla was fast and efficient in providing the important information we required on our account. Great job by a great employee.
Great original clothing, lovely material and a very good service. The hoody I got has a beautiful royal blue colour and keeps me perfectly warm. :-)
Excellent quality tshirts & design and not available everywhere. Love that you can choose type of tshirt for all designs
Love the designs first of all and the customer service for exchanging items is the best.
I wear medium usually, but from reading the comments of people saying that one size bigger was necessary, I bought both of my shirts in large instead and when I arrived it turned out to be too ball. I went to request an exchanged immediately and they told me right away to keep my 2 tees I have with me and they will be sending out 2 of the same ones in medium with no charge. Holy $#*! I love this company!
The prices are great! Super cheap and got my order on time! SO glad my friends introduced me to this awesome cite!
Really impressed with the speed and response of customer service and the outcome that I got. Was not expecting it. Thank you SO much! Definitely will recommend you to everyone I know.
From the business
Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Hi Mackenzie,
Thanks for the feedback. One of our CX team members will be following up with you via email, so please take a look at your inbox when possible!
Thank you,
Redbubble