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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,128 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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The report, once paid the access fee, did not reflect what what said regarding the items found in the report
I got more info than I needed. This is amazing and the price was not bad at all.
Out of date
Missing information
Tons of pages that have nothing to do with my search.
Very unhappy
Hello Diane,
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. I have processed free search assistance through our Our Expert Team of Researchers for a more in-depth search on the Arrest and Warrant Record that you were trying to get a hand on. Please give us 24 hrs to get the report sent through your email.
It shows you canceled the account, but you still have access to the searches up to the 27th of May; rest assured, you will no longer see any future billing from us.
In the meantime, please reach out to us at [email protected] with any further comments, concerns, or suggestions you wish to share. We love to make things right if you give us another chance.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I paid for the service with no useful results or even any information related. Dissatisfied :(
Looked up a name and clicked on the person that matched who I was looking for. Had to pay to access record. Now the record can't be found because the site it now "limited" to just the United States. What a scam! Even their "comment" page doesn't work right. Says I used invalid characters (just letters like above) and my order number doesn't exist.
Just to double check the site worked, I looked myself up. Invalid information on myself as well. Never married, never used listed email companies, and never lived with listed family members. What a waste!
Hello Zabrina,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We saw here that you reached out to us and have our Customer Care Team handle your concern. Please, be reminded that the refund will take 3-5 business days to go back to your card.
Hoping next time, we continue to do business with you.
If you have any questions, comments, or suggestions, please contact us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Paid for a report, after payment they said I could not be given a premium report for that vehicle and I have 1 free report now. I don't want free report. Give me my dang money back
Hello Keagan,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The VIN information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $12.95 for the Single premium VIN Report Purchase as requested to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I looked up my own name and most of the info was missing or just dead wrong.
Hello Diane,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. If you're open to discussing this further, we do offer free search assistance. Please reach out to us via email at [email protected] or, better if you can, call +1 833-922-2315 between (9 am - 5 pm) Eastern and look for Eddy so that I can assist you immediately. We'd greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I found more information through a simple Google search. You company is a total waste of money. I should have never tried it
Hello Cynthia,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations.
It shows that you reached out to our Customer Care Team, and Our Expert Team of Researchers could not find any additional information on your request. To make up for the inconvenience you have experienced, I have processed a refund of $14.98. Please allow 3-5 business days for the refund to process.
Rest assured, you won't be charged anymore on your card, and the account is deactivated.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
A joke don't waste your time same claim that other the other scammer sites use
I did not find what i was looking for.
Please cancel my membership asap
Hello Ragnvald,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations.
We saw here that you reached out to our Customer Care Team to request assistance in canceling your account. We offer free search assistance through our Our Expert Team of Researchers for a more in-depth search; please reach us at [email protected] at your most convenient time. It shows you still have access up to the 19th of May, and you will no longer see any future billing from us.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I have eliminated one probability of an address, which could be my lost home! So, I am glad and lucky to have the opportunity to research it fully!
Hello Darrell,
Thank you for sharing your feedback. We are delighted that you like the service and continue to find it helpful. You are on 1-month unlimited access here and will roll over to a monthly subscription on the 18th of May if you don't cancel.
If you have any questions, clarifications, or suggestions, please reach us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
My neighborhood has been plagued by some clown riding over-highway speeds down 2 lane very residential streets. I know he has done over 70 mph several times that I've seen, well above that a couple times. I was able to read his tag and discovered that it belonged on a Ducati, but the bike he rides is a Kawasaki ZR900. He disappeared over the winter but reappeared this week with a different license tag! Well, well.
I tried to run the tag to find where to reach him or his supervisor, jumped through the Records Finder hoops and paid about $25. That established that the present-day tag is issued to a Kawasaki and gave me its VIN. That's all.
Waste of time, effort and money. I should have known better.
Hello Pepe,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The License Plate information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. You are on 1-month unlimited access here and will roll over to a monthly subscription on the 17th of May if you don't cancel.
If you have any questions, clarifications, or suggestions, please reach us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Hello Paul,
We regret that we didn't live up to your expectations. We understand you were trying to access your Marriage Records; we did not pull it out for you. It may happen that the information has been purposely removed for privacy, confidentiality, and security reasons by one/both of the couple or by the state. We see you have successfully canceled the subscription and have up to the 18th of May to run your searches since you are on 1-month unlimited search access on the account.
If you have any questions, clarifications, or suggestions, please reach us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I went on there to check for my records and it said no records for which I thought it was good. Then as a control I checked my marriages... it said no records found. I've been married twice!
Hello Ray,
We regret that we didn't live up to your expectations. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. You are on 1-month unlimited access here and will roll over to a monthly subscription on the 17th of May if you don't cancel. If you have any questions, clarifications, or suggestions, please reach us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I began the search and it came back with the normal stuff, a generic location and another thing or two. But most of the information had a Green Check by it followed by a "View Report". But in order to view the report you had to pay. Well I thought it might be beneficial, so I paid the fee. Only to find out that they had NO INFORMATION. And of course if you want to engage them to go deeper and use their service you have to contact them and ask for it. If there is NO INFORMATION to be given in the first place, they should NOT Indicate that there is Information. Their initial page was False and Misleading. I wouldn't use their service at all because they will not be able to get or give you information unless you already have it, and if you already have it, then you don't need them anyway.
Note that I would give it a score of 0, but the lowest it will go is 1 star. But I had to come back to review this and edit it because when I clicked on the submit button it appeared that I had given them a much higher rating than I really had given them. Watch out for this company, they appear to make things up as they go along
Hello Douglas,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $14.98 for the 1-month Unlimited Search to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
First you pay the 14.95 but j you oh can't receive any information you need. You are than told to purchase the premium which cost 19.00 or more can't remember the exact amount and there is a list of all tff he e info you can get. To me this is nothing but a scam. I would not recommend this company to anybody.
Hello Mary,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations.
It shows that you canceled the subscription but still have up to the 13th of May to use the service.
The Premium Report offer is a pop-up option if you want to get a comprehensive background report through a third-party data source. We maintain though it is optional.
But we do offer free search assistance. Please reach out to us via email at [email protected] or, better if you can, call +1 833-922-2315 between (9 am - 5 pm) Eastern and look for Eddy so that I can assist you immediately. We'd greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Site hard to navigate, not worth the money I paid. Would only work on one vin
Hello Sky,
We're sorry to hear about your experience. We didn't live up to your expectations. I have checked on your account and saw that you were trying to run 10-digits VIN on the search. The site was programmed to run only 17-digits VIN only, which is why you could not get the report you were initially searching for. If you're open to discussing this further, we do offer free search assistance. Please reach out to us via email at [email protected] or, better if you can, call +1 833-922-2315 between (9 am - 5 pm) Eastern and look for Eddy so that I can assist you immediately. We'd greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Did not find what I know is there why do i need fifty characters?
Hello Gregg,
Thank you for sharing your feedback. We regret that we didn't live up to your expectations. I noticed that you did purchase a duplicate premium report, which I took the liberty to process a refund. Just allow 3-5 business days for the refund to process and be credited back to your account.
It shows that you canceled the subscription but still have up to the 22nd of this month to use the service. If you're open to discussing this further, we do offer free search assistance. Please reach out to us via email at [email protected] or, better if you can, call +1 833-922-2315 between (9 am - 5 pm) Eastern and look for Eddy so that I can assist you immediately. We'd greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Did not do as advertised, waste of money. Only information it give is car info such as make model and assembly info. Says it would give you the owners info and it definitely does not
Hello Randy,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. We are aware that you reached our Customer Care Team, and they were able to explain our site can only generate publicly available records. The License Plate information you are trying to check is yet to update our sources database; that is why we could not pull out any report. Thus, we can't guarantee complete or accurate information because publicly available information varies. You are aware your account canceled, and they refunded the charges; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected].
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Site stated there were results before purchase and none exist. Very misleading.
Hello Edwin,
We regret your experience didn't match your expectations. We are aware that you reached our Customer Care Team, and they were able to explain the nature of the initial or preliminary search as reference material only. Thus, we can't guarantee complete or accurate information because publicly available information varies. You are aware your account canceled, and they refunded the charges; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected].
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello O L.,
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you need further assistance, please do not hesitate to contact us at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com