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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.8 stars from 8,151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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Did not give any owner information on the vehicle like it said it would only vehicle info.
You pay monthly for a search service but to get the stuff you want you have to pay extra.
Hello Slappy,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Although they list a Canadian service and a. Ca website and have all of the info for a person of interest, they do not possess that ability to supply the information. They processed the order and charged my card and I had a call to get $$$ back and get off their predatory auto-billing system
Hello CS J.,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected]. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Not good, didn't turn anything up at all. Even after you saying no problem we can find her.
Hello Thomas,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations. Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies. Your account is canceled, and your access is up to the 25th of this month to use the service.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I wanted to get address for the vechile the person driving stole money from me
Hello Roshaun,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to have your account canceled, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected]. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Scam and waste of money. Nothing worked and never received any data points i was looking for.
Hello Aria,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Our site can only generate records that are available publicly. The License Plate information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online. I have issued a refund of $14.98 for the 1-month Unlimited Access Purchase to make up for not getting the LP report. We saw this was the only search on your account, and no other data were needed. You said the ad was misleading. To make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Too many hidden fees to get my info, needed birth details everything thing was vague
Hello Teresa,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations. Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies. Your account is canceled, and your access is up to the 24th of this month to use the service.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
When I searched myself I saw that none of my info was up to date and none of my info was even on there
Hello Ariel,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you.
We understand how frustrating it is not to get the information you need. We offer additional search assistance through our Expert Team of Researchers for a more in-depth search at no extra fee to compensate for the inconvenience.
If interested, please reach out to us via email at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I purchased to find vin number for boat trailer, but when putting in vin number it just said vin number has to be 17 digits but boat trailer vin is 14 digits. I need statement that this vin is not registered for application break/bond title SNTR*******MT. I paid but useless
Hello Phillis,
Thank you for the excellent rating. It shows here you have already reached out to our Customer Care, and they already assisted you regarding your concern. Please allow 3-5 business days for the refund to go back to your card.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
The initial screen that pulled up on the website when I entered only my name, city and state - was correct; it showed my correct age as well as my correct relatives.
Then once I clicked on the link for the report, it prompted me to pay for a subscription to be able to open the report. So, I paid the $14+. Then it offered another link to open the report, and when I clicked on it - it said there was nothing available on me.
I called and spoke to a representative and explained the experience. He took down my name and age - wanted my birthdate but I told him I shouldn't have to give it to him since the website showed my accurate initial details without providing my birthday, so I gave him only my birth year.
He stated the backoffice would be in touch with me via email within a few hours.
And, they were, however the report is for a person who is 53, I am 52; their middle name is shown on report was not my middle name - I told Patrick what it is.
It indicates many data lines for Texas - I have never lived in Texas.
Clearly their company does not have the ability to access valid records with only the fields of the 1st and last name, city and state, as it eludes to being able to do in their initial screen - before tricking the person into signing up and paying the initial $14+.
Thus, I do not have confidence that their service is valid at all.
I've now come back in to edit this review and provide a screenshot because when I clicked to save my review, it changed my star rating to a higher one!
They are clearly running a scam here.
Hello LeAnna,
Thank you for sharing your review and bringing this issue to our attention. We understand your frustration, and we are sorry your experience didn’t match your expectations. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can’t guarantee complete or accurate information because publicly available information varies.
I see that you reached our Customer Care Team to cancel your account, and they refunded the charge. Please, be reminded that the refund will take 3-5 business days to return to your Paypal.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
Have a great day!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I wanted to find out the mileage on a Ford Edge. What I got was mileage as of January 2015. That doesn't tell me a thing. You suck.
Hello Kathleen,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The Vehicle information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I did a search for someone in Canada. It came up with a couple names of what I wanted and had 3 telephone numbers with the last 4 or so x'd out. Seeing as where these were the names I wanted in order to get the finished results I had to pay $14.98. Ok I felt it would be worth it. I paid. Then when the search came back after I paid it said something like "names not found". I said "WHAT?. Then I got on 'live talk'. Got a run around for about 1 hour. Then was told "What you initially saw before you processed the payment is the preliminary search which is provided as reference material only. It concludes that the information exists, but the availability of the report depends if it is publicly displayed or tagged as private/confidential". Therefore I paid $14.98 for nothing. They let you search, find what you're looking for, and when you pay and search for same names... nothing there. What a farce, a fake cite, a scam etc. don't waste your money or your time. They did give me a refund.
Hello Leslie,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service.
Unfortunately, our site can only generate records that are available publicly, as our Customer Care Representative advised you. We see that they processed your refund; please allow 3-5 business days for the process.
If you have any questions, please do not hesitate to reach us at [email protected].
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I need to see what program came and got her from jail so I can get in contact with her
Hello Christopher,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was looking for recent police reports and I had already paid 14.99 for the report but then needed to upgrade to premium to see recent reports. I found my info through a free site after paying for this, so I cancelled.
Hello Kayla,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. It shows that you canceled the subscription but still have up to the 10th of October to use the service. If you're open to discussing this further, we do offer free search assistance. Please reach out to us via email at [email protected] or, better if you can call +1 833-922-2315 between (9 am - 5 pm) Eastern for assistance. We'd greatly appreciate the opportunity to make things right and work toward earning back your business.
Have a great day!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
When I did the inquiry it stated that results had been found for the owner of the vehicle. I paid for the subscription and received the results it stated no information was found. I was ripped off and lead to believe there was information when in fact there wasn't.
Hello Heather,
Thank you for sharing your feedback. We're sorry your experience didn't match your expectations.
Please know that the initial or preliminary search is provided as reference material only. It concludes that the information exists, but the availability still depends if the report is publicly displayed, tagged as private/confidential, or protected. Thus, we can't guarantee complete or accurate information because publicly available information varies.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I want my money back y'all are scammers suck my toes
I want my money back y'all are scammers suck my toes
Hello Eumica,
Thank you for the review and for bringing this issue to our attention. We apologize for the inconvenience this issue has brought to you. I have processed your refund. As requested, the amount of $14.98 for the 1-month unlimited search access will be back to your card within 3-5 business days. Your account is deactivated, and your email we've removed from our active list.
Thank you, and have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Didn't find the person I was looking for on this site
Hello Nancy,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Disappointed record's on this site pertaining to the individual I was looking up is not updated
Hello Florentine,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
After finding the report i was searching for, it alerted me that I needed to pay $14.95 but I would have a whole host of information contained in the report. I paid the fee, logged in and it prompted me to re enter my search criteria. Now it says the report doesn't exist and to try searching nationwide! I navigated back through pages to make sure I spelled everything just as before. I did and I had a "file number" ( before I paid to join). As I go to navigate from that page, "wait. Take advantage of this offer. $3.95 for unlimited searches!" Not only is my report now nonexistent, but I over paid by 5 times the amount. I searched other profiles and all of them say "information not available" and the ones that do have any information is from years ago! I have never witnessed a site like this that is so misinformed. Oh wait, if you want to see more information. You can pay more for that to be released to you. After my initial report is now MIA. But yet I am supposed to pay more to be unsure what I am getting. Total rip off
Hello David,
Thank you for sharing your review. We regret your experience didn’t match your expectations. We are aware that you reached our Customer Care Team to cancel your account, and they refunded the charge; please allow 3-5 business days for the refund to process.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected]. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Known criminal record did not show any results on multiple people
Hello Jeffrey,
We're sorry to hear about your experience. We regret that we didn't live up to your expectations. Unfortunately, our site can only generate records that are available publicly. We gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jordan,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
In this light, I am processing a refund of the Premium VIN Report charge since it offered no information. Please allow 3-5 business days for the $ 9.95 to go back to your card. You still have your unlimited search access active since you are on a monthly subscription. It shows that you canceled the subscription but still have up to the 26th of this month to use the service.
If you have any questions, clarifications, or suggestions, pls feel free to reach us at [email protected] at your most convenient time. We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com