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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,133 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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I wanted the name of the license plate holder. The site said it had it but all it gave me was useless information about the cars radio, a/c, etc. But for another charge on my credit card i could get the name. Fool me once, shame on you. Fool me twice, shame on me - I didn't bite
Nothing was correct on my criminal. The one reason I used this was to see what showed up if someone was to run a criminal background check. I was angry so angry I'm tired of these BS sites ripping me off. I received NO answers
Hello Jacklyn,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge. Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Didn't help at all. Save your money because it is just a waste
Hello Jennifer,
Thank you for the review and for bringing this issue to our attention. We regret that the experience didn't live up to your expectations. Our site can only generate records that are available publicly. The License Plate information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
If you have any questions, comments, or suggestions, pls do not hesitate to reach us at [email protected] at your most convenient time.
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
Did not give any details about vehicle. It kept asking for more money and 15 dollars later. Still did not get any accident info
Hello Gabriele,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
In this light, I am processing a refund of the Premium VIN Report charge since it offered no information. Please allow 3-5 business days for the $ 9.95 to go back to your card. You still have your unlimited search access active since you are on a monthly subscription, and it is good up to the 10th of November, after which the account will be deactivated and closed.
If you have any questions, clarifications, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
www.recordsfinder.com
+1 833-922-2315
Hello Kennon,
Thank you for sharing your review and bringing this issue to our attention. We are sorry your experience didn’t match your expectations. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can’t guarantee complete or accurate information because publicly available information varies.
You are currently on 1-month unlimited search access, which will roll over into a monthly subscription on the 10th of November if not canceled.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Worse ever I thought I was going to find records on the plate to see even if that plate belong to me and nothing instead it gave me the info on the car that used that plate. So I still don't know if the plate belonged to me or not
Hello Andy,
We're sorry to hear about your experience. We understand how frustrating it must be not to get the information you need. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
I see you are on a 1-month unlimited access subscription with us, which renews on the 8th of November. If you want to have this canceled and not charged anything additionally, please feel free to reach us at [email protected] at your most convenient time.
Thank you, and have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Went online to look up a vehicle identification number for a 1963 Buick Riviera. Wanted to know it's history. Punched in the 9 digit serial number and your website "supposedly" found it. I paid you for a month and after awhile tried to look it up. Now your site only accepts 17 digit serial numbers. You did't tell me that before I paid you. I should have known you were just another rip off website. Glad I only paid for a month.
Hello John,
We're sorry to hear about your experience. We understand how frustrating it must be not to get the information you need.
This is an experience we don't want our customers to have. Rest assured, we'll further improve our services.
I went ahead and processed a refund of $7.98 for your 1-month access. Please expect this to reflect in 3 to 5 business days. Your account is deactivated, and your email removed from our mailing list.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
We will love to make things right if you give us another chance. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Order service because my husband needs to serve ex-wife which is suing him for 15 years old divorce case. They didn't have their divorce listed and she moved 7 years ago and her address wasn't listed either. DON'T WAST YOUR MONEY ON OLD INFO!
Hello Tricia,
We’re sorry to hear about your experience. We regret that we didn’t live up to those expectations here.
I see that you reached our Customer Care Team to cancel your account, and they refunded the charge. Please, be reminded that the refund will take 3-5 business days to return to your card.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
We will love to make things right if you give us another chance. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I have notified the company to cancel within the 30 day trial period and am still getting billed monthly for something I have cancelled but never got a reply back. My email address is:
*******@gmail.com. Please get back to me ASAP, thanks.
Hello Mark,
Thank you for sharing your review and bringing this issue to our attention. We understand your frustration, and we are sorry your experience didn’t match your expectations.
I went ahead and processed the refund of $7.98 for the rebill charged last September 19th. Please expect this to reflect in 3 to 5 business days. Your account is deactivated, and your email is removed from our mailing list.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
Thank you, and have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Satisfied however requested information was not provided.
Hello Sharon,
Thank you for taking the time to share your feedback. We are optimistic that you will find it more helpful as you continue to progress on the site.
Unfortunately, some information might not be readily available since we are dealing with public records online.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
It shows that you canceled the subscription but still have until the 8th of November to use the service.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I was told there was records available and after I paid
There was not any very bad I will cancel right now
Hello Mario,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I done an Australian search which found the summarized data I was looking for, I had to sign up to access which I did now it will not give me the report
Hello Jay,
We’re sorry to hear about your experience. We’re usually known for our exceptional customer service, and we regret that we didn’t live up to those expectations here. I see that you reached our Customer Care Team to cancel your account, and they refunded the charge. Please, be reminded that the refund will take 3-5 business days to return to your card.
If you have any questions, comments, or suggestions, pls feel free to reach us at [email protected] at your most convenient time. We will love to make things right if you give us another chance.
Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I felt ripped off. It did not include any records for anybody I was actually looking for
Hello Thomas,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better. Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
We see you had your subscription canceled and still have access until the 6th of November, and you will no longer see any future billing from us. If you need further assistance, please do not hesitate to contact us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I ran a report on myself as I got a notice that something is puling up in a background check, the data was not provided by the employer. I pulled this report thinking I would get some answers. My bankruptcy that I filed for is not even listed on their report, making me question if there is other info missing that I am not aware of.
Hello Tonia,
Thank you for the review and for bringing this issue to our attention. Your feedback helps us get better.
Please know that we collect our data from public data sources, and that may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this further, I offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], Or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We see you had your subscription canceled and still have access until the 6th of November, and you will no longer see any future billing from us.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I paid fees to get a background check as well as verify if a side x side wasn't stolen. Unfortunately there was no information available either way.
Hello David,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service. Our site can only generate records that are available publicly. The License Plate information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $12.95 for the Single premium VIN Report Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
Just get the run around & charged for everything. Was not able to complete my search
Hello Sheila,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I used the site to get some property and lien information on a property which has multiple liens
The site reports no liens nor judgments nor mortgages
Garbage waste of money
Hello Barry,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service. Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies.
If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge.
Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
There's no discriptive information in regards to disorderly conduct charges. It's so broad a charge more info should be provided.
Hello Jeffrey,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience. Please know that we collect our data from public data sources and may contain some inaccuracies. Unfortunately, we can't guarantee complete or accurate information because publicly available information varies. If you are open to discussing this, I can offer you additional search assistance through Our Expert Team of Researchers for a more in-depth search of our database at no extra charge. Please do not hesitate to contact us at [email protected], or you can also give us a call at 833-922-2315. We are available from 9 AM to 5 PM EST, Sunday to Saturday.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com
I paid 14$ to get the name of the person who drives the car that was following me. I did NOT get the name- only vehicle information. I know the car and the license!
Waste of money
Hello Ashley,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
You are currently on our 1-month unlimited search access since you are on a monthly subscription. If you want to cancel it, you may do so at any time within the subscription period, which is scheduled to renew on the 3rd of Nov.
If you have any questions, clarifications, or suggestions, pls feel free to reach us at [email protected] at your most convenient time. We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
I requested a site that would provide owner information from tag information. I needed to verify that the person attempting to sell the vehicle was the actual owner. Your site failed to do so so my money was wasted.
Hello Ron,
We're sorry to hear about your experience. Please know that our site can only generate records that are available publicly.
The License Plate information you are trying to check is not available due to the following reasons. One, it is yet to update on our sources database; or the information is restricted access and under the protection of the Driver's Privacy Protection Act (DPPA) that is why we could not pull out any report.
In this light, I am processing a refund of the Premium VIN Report charge since it offered no information. Please allow 3-5 business days for the $ 9.95 to go back to your card. You still have your unlimited search access active since you are on a monthly subscription. If you want to cancel it, you may do so at any time within the subscription period, which is scheduled to renew on the 29th of Oct.
If you have any questions, clarifications, or suggestions, pls feel free to reach us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Officer
+1 833-922-2315
www.recordsfinder.com
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Michael,
Thank you for taking the time to share your feedback. We apologize for any inconvenience this has brought you and understand your frustration with the service. Our site can only generate records that are available publicly. The License Plate information you are trying to check is yet to update our sources database; that is why we could not pull out any report. We can only gather information as is and as available, and there is no guarantee since we are dealing with publicly available records online.
I have issued a refund of $14.95 for the 1-month Unlimited Access Purchase to make up for not getting your report. Please allow 3-5 business days for the funds to be placed back into your account.
If you have any comments, clarifications, or suggestions, please free to reach us at [email protected] at your most convenient time.
We look forward to hearing from you. Have a great day ahead!
Sincerely,
Eddy
Customer Relations Team
+1 833-922-2315
www.recordsfinder.com