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Records Finder

3.8

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From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
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Records Finder Reviews Summary

Records Finder has a rating of 3.8 stars from 8,151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Overall, I was not impressed with their capabilities.

Date of experience: June 5, 2023
Ruby I. Records Finder Rep
over a year old

Hello Jr,

We genuinely appreciate your feedback as it allows us to make the necessary adjustments to enhance our capabilities. We value your opinion, and we would appreciate it if you could provide us with more specific details about the areas where you felt our capabilities fell short. Your insights will help us identify areas for improvement and ensure that we address any shortcomings in our services.

You may contact us via email at [email protected] or call us at (833) 922-2315. Once again, thank you for bringing this to our attention, and we hope to hear from you soon.

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Idaho
1 review
0 helpful votes
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Great customer service!
June 4, 2023

Great customer service! Thank you Johanna for your help!

Date of experience: June 4, 2023
Arden G. Records Finder Rep
over a year old

Hi Cynthia,

Thank you for taking the time to give us a review! We're happy you're satisfied with the assistance you received. We work hard to meet your expectations and are delighted we hit the mark for you. Please let us know if there's anything else we can help you with. Have a fantastic day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Rhode Island
1 review
0 helpful votes
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Email Problem
June 3, 2023

Jay noticed the problem was in my email and took care of it promptly.

Date of experience: June 3, 2023
Arden G. Records Finder Rep
over a year old

Hello Dan,

Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received from Jay. We'll ensure he reads your review; this will make his day. Have a wonderful day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Kentucky
1 review
0 helpful votes
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Not fulfilled
June 4, 2023

Report didn't give all the information I was looking for.

Date of experience: June 2, 2023
Arden G. Records Finder Rep
over a year old

Hi Marci,

We appreciate your feedback and are sorry you were dissatisfied with the report you received. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can email us at [email protected]. Rest assured, we're here to help you.

We look forward to hearing from you. Have a great day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Colorado
1 review
0 helpful votes
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Fast and easy to use!
June 1, 2023

We wanted to make sure our background check would be correct and got results in just minutes!

Date of experience: June 1, 2023
Ruby I. Records Finder Rep
over a year old

Hello Susana,

Thank you for sharing your experience with us. Our service works diligently to deliver timely and reliable information, and it's great to know that we succeeded in doing so for you. If you have any further inquiries or require any additional services, please don't hesitate to reach out. Thank you for using RecordsFinder!

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Records Finder generated and delivered to me the report I requested.

Date of experience: June 1, 2023
Ruby I. Records Finder Rep
over a year old

Hello Jason,

It is good to know that we were able to generate and deliver the report you requested. We are glad that we met your needs. Thank you for choosing RecordsFinder! Should you have any more requests or require further assistance, please don't hesitate to let us know. Your support is truly valued, and we eagerly await the chance to provide you with our services in the future.

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Georgia
1 review
0 helpful votes
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Driving experience utah
June 1, 2023

They are very efficient people and provide good service

Date of experience: June 1, 2023
Ruby I. Records Finder Rep
over a year old

Hello Jorge,

Thank you for sharing your feedback. It is nice to know that you had a good driving experience. If you have further comments or suggestions for our website, please feel free to share them with us. We are committed to exceeding your expectations in the future.

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Cool website
June 1, 2023

Easy. Easy. Easy. Easy. Easy. Easy. Easy. Easy. Easy. Easy.

Date of experience: June 1, 2023
Ruby I. Records Finder Rep
over a year old

Hello Vatche,

Thank you for your positive feedback. We're delighted to hear that you found our product to be effortless. We continuously work to ensure a seamless user experience, and it's great to know that our efforts are paying off. If you have any further comments or suggestions, please feel free to share them with us. We value your input and are excited about the prospect of assisting you again down the road.

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Illinois
1 review
0 helpful votes
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Great
June 1, 2023

Great experience thank you I don't need the service o longer

Date of experience: June 1, 2023
Ruby I. Records Finder Rep
over a year old

Hello Samuel,

Thank you so much for taking the time to share your good experience with our service.

We understand your decision to no longer require our services for the time being and we're grateful for the opportunity to have served you during the time that you did. If you ever find yourself in need of our services again in the future, please don't hesitate to reach out to us. We'll be more than happy to assist you.

Once again, thank you, and we look forward to serving you again in the future.

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Minnesota
1 review
0 helpful votes
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Customer service is good, thank you, Junie! But I didn't find the information I needed.

Date of experience: May 23, 2023
Ruby I. Records Finder Rep
over a year old

Hello Natalia,

Thank you for your kind words regarding our customer service. We strive to provide excellent assistance to all our customers. However, we regret to inform you that we do not offer car insurance information or services.

We understand that finding the right information is important to you, and we apologize for any inconvenience caused. If there's any other way we can assist you or if you have any other questions, please don't hesitate to let us know. You may contact us via email at [email protected]. We're here to help!

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Did just what it said it would.
May 21, 2023

Now all I have to do is cancel the subscription so I don't get automatically charged for a month.

Date of experience: May 21, 2023
Ruby I. Records Finder Rep
over a year old

Hello Pamela,

Thank you for the feedback. I'm glad to hear that our service lived up to your expectations! Canceling your subscription is an important step to ensure that you won't be automatically charged for the month. I can definitely confirm that it has been done. There will be no further billings from us. We hope to have the opportunity to serve you again in the future. Thank you for using RecordsFinder!

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Texas
1 review
0 helpful votes
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Good Report
May 19, 2023

The information was informative. O got the information I needed and it will help.

Date of experience: May 19, 2023
Arden G. Records Finder Rep
over a year old

Hello Audie,

Thank you for your excellent review! We're happy you're satisfied with the service. We work hard to meet your expectations and are delighted we hit the mark for you. We hope that you will also recommend us to others!

Have a fantastic day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Illinois
1 review
0 helpful votes
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Information was out-of-date
May 21, 2023

Getting the report signed me up for a subscription. It was very unclear unless I read multiple pages of text.

Date of experience: May 19, 2023
Arden G. Records Finder Rep
over a year old

Hello Linda,

We appreciate your feedback and are sorry that you received outdated information. Please know that we source our data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.

We know it may take time to read through your subscription purchase, but we highly encourage customers to understand and acknowledge before going through the final page. We offer a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that expires in seven days and will be billed monthly for $24.95 if the customer does not cancel during the trial. We also provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge the terms before payment.

You may check our Terms of Service at https://recordsfinder.com/terms/.

We can confirm that your account has been canceled; our company will no longer bill you. Rest assured; we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Washington
1 review
0 helpful votes
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Information was the same as people finders just in a different order, like the phone numbers and residences.

Date of experience: May 18, 2023
Arden G. Records Finder Rep
over a year old

Hello Brian,

Thank you for taking the time to leave us a review. Our reports may not always be 100% up-to-date, accurate, or complete since data is pulled from records maintained by various state, county, municipal, and other agencies. Many others are only partially digitized. Records may exist that cannot be accessed digitally. Please use our results as a reference point and no substitute for your due diligence.

Moreover, all materials and information available are provided "as is" and "as available" without warranties, either expressed or implied, including merchantability and fitness warranties for a particular purpose. If you need further assistance, feel free to contact us anytime. Have a great day ahead!

Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Colorado
1 review
0 helpful votes
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Disappointed. Very general description.
This was not accurate about the vehicle. Also, I was looking for the last owner's information. Must be found somehow on the official DMV website.

Date of experience: May 18, 2023
Ruby I. Records Finder Rep
over a year old

Hello Christine,

Thank you for bringing your concerns to our attention. We apologize for any disappointment you experienced with the general description provided for the vehicle. I searched on my end to see if I could help yield the results you may need, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. We appreciate your understanding in this matter.

Furthermore, I refunded the fee of $2.95. Please allow 3 -5 business days for the refund to reflect on your account.

If you have any further questions or need assistance with any other aspect of our services, please feel free to let us know. Contact us via email at [email protected]. We're here to help and ensure your satisfaction.

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Indiana
1 review
0 helpful votes
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10
May 18, 2023

Satisfying not wanting along or being delayed at the time requested

Date of experience: May 18, 2023
Ruby I. Records Finder Rep
over a year old

Hello Elie,

Thank you for taking the time to leave a review! We're delighted to hear that you found our service satisfying and appreciated the promptness in meeting your requested time.

At our company, we understand the importance of punctuality and strive to deliver our services in a timely manner. We value your time and make every effort to ensure that there are no unnecessary delays or waiting periods. It's great to know that we were able to meet your expectations in this regard.

Thank you once again, and we hope to have the chance to assist you again soon!

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Oregon
1 review
0 helpful votes
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Bob's Title
May 18, 2023

Everything was fairly easy. Hopefully it will remain that way.

Date of experience: May 18, 2023
Ruby I. Records Finder Rep
over a year old

Hello Robert,

Thank you for this wonderful review! We're glad to hear that everything went smoothly for you. Our team works hard to ensure a seamless and hassle-free experience for our customers, so it's great to know that you found the process easy. Customer satisfaction is our top priority, and we will continue to strive towards providing you with a consistently excellent experience.

Thank you once again for your kind words, and we look forward to serving you again in the future!

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Súper
May 16, 2023

Very good customer service during the call and to address the issue

Date of experience: May 16, 2023
Ruby I. Records Finder Rep
over a year old

Hello Rosie,

We sincerely appreciate your feedback on the exceptional customer service you received during your call. It warms our hearts to know that our team went above and beyond to assist you and resolve your issue promptly. Providing excellent service is at the core of our values, and we're thrilled to have met your expectations. We believe that every customer interaction is an opportunity to create a memorable experience, and we're grateful for the chance to have made a positive impact on your day. Thank you for taking the time to acknowledge our efforts.

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

California
1 review
0 helpful votes
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Good
May 16, 2023

N/A don't have any complaints I would recommend again

Date of experience: May 15, 2023
Ruby I. Records Finder Rep
over a year old

Hello Christopher,

Thank you for your feedback! We appreciate your positive experience with our service and for considering recommending us again. It means a lot to us.

Thank you for your support, and we look forward to serving you again in the future!

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

Illinois
1 review
0 helpful votes
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Worry some free
May 16, 2023

My mother passed away and I needed to find out if she had a will

Date of experience: May 15, 2023
Ruby I. Records Finder Rep
over a year old

Hello Kristen,

I'm really sorry to hear about the loss of your mother. Losing a loved one is never easy, and I can understand that this must be a difficult time for you. Dealing with legal matters and finding out if your mother had a will can be an important step in handling her affairs.

We would like to clarify that we do not offer access to wills or any other legal documents on our website. Our service provides public records, such as court records, criminal records, and property records, among others. Unfortunately, a public will is not part of our service, and we do not have access to such records. I hope you understand.

If you're looking for public records, such as property ownership or court records, We can try to assist you with that. Please provide more details about the specific type of public record you're interested in, and we'll do our best to provide relevant information. Please feel free to reach out to us via email at [email protected]. We're always here to help.

Sincerely,
Nina
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315