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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,132 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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Maria is a great customer service representative, she helped me and she was very polite and nice.
Great, The site is easy to use and very informative. Thank you so much for answering my questions, I greatly appreciate it.
Hi Christopher,
Thank you for your feedback. We're happy you're pleased with how easy it was to use the service and get the information you need. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
This site is a scam. Advertised $2.95 for 7 days of unlimited access and then went on to charge me $24.95 after the 7 days. Initially, there was no mention of those 7 days being a trial period. They snuck that in with small print during the checkout hoping to slide by unnoticed and collect their $24.95. I cancelled immediately after the charge (being unaware I had signed up for a trial), and wrote in requesting a refund, as I will not be using this service. Their customer service was demeaning and unhelpful.
Hi Rachael,
Thank you for your feedback. We're sorry you were dissatisfied with the help you received. I've reviewed your account and can see that a PayPal dispute has been filed before you reached out. Please know that we are no longer able to process a refund once a dispute has been filed. We appreciate your feedback and rest assured, we will do our best to improve our services further. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Catherine did a wonderful job of helping me with the information I needed. The website is easy to navigate. It took me no time to figure out where to go on the website to get information. The information is accurate and up to date. I would recommend this company.
We're happy you're pleased with the information and assistance you received from customer service, Will! We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
My experience was easy to maneuver the website and had a lot of information to capture my true identity.
Hi Nick,
Thank you for this awesome review! We're pleased that you're satisfied with the site and information you received. We work hard to meet expectations like yours; and we're happy we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was impressed with how quickly everything came through.
Hi Kierstyn,
Thank you for you kind words. We're happy you're pleased with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I recently had the pleasure of speaking with an agent over the phone and I must say, their knowledge and expertise were truly impressive. The agent was able to answer all of my questions with confidence and provided me with valuable information. Their professionalism and helpful demeanor made the conversation a positive and informative experience. I would highly recommend this agent to anyone in need of assistance.
Hi Kyria,
Thank you for your kind words! We're happy you're pleased with the assistance you received. We'll ensure she reads your feedback; this will make her day. Have an amazing day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was easy to find and contained all of the information I was looking for. I just needed one report is the reason for canceling.
Hi Nancy,
Thank you for this excellent review! I'm happy you found what you were looking for; the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we look forward to seeing you again.
Have a great week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Representative was very helpful and kind. Great experience!
Thank you for your kind words, Lindsey! We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Nice quick and easy.
One thing I didn't like is the monthly subscription. Should have an option for a one off purchase option. I know you can pay for one time purchase but it automatically sets up a reoccurring monthly payment.
Hi Craig,
Thank you for your feedback. We'll make sure that we will further improve our services. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I just wanted to get the blueprints to my house and was not able to get them.
Hi Ricardo,
We're sorry you didn't find what you were looking for. Please know that this is not a service we provide. To know more about our services and where we get our data from, please visit this link: https://recordsfinder.com/terms/. Please let us know if there's anything else we can help you with, give us a call or send an email to [email protected]. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Levi,
Thank you for your feedback! We're happy you're pleased with the service. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The customer service rep. Was professional and courtesy, she was able to assist me in a timely maner.
Hi Reba,
Thank you for your feedback. We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a great week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was having difficulty canceling my membership so I got charged because it went passed the trial period, but the woman I talked to today helped me get a refund. She is the best!
Hi Jessica,
We're sorry you had a hard time canceling your account. We want our customers to have a better experience than this. Rest assured, we will do our best to be better in the future. We're still happy, though, that you were satisfied with the assistance you received. We'll ensure she reads your feedback; this will make her day. Have a great weekend ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
No encontré lo que buscaba. Buscaba si tenía multas en el sistema y rn su lugar me brindaron información general de mi vehículo. Yo no necesito saber eso, yo necesitaba averiguar por multas.
Hi Mayela,
We're sorry you didn't find what you were looking for. We would love to check on this for you and turn things around. Please give us a call or send an email to [email protected]. Rest assured, we're here to help.
We look forward to hearing from you,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am in my 70's and did not realize I was signed up for a monthly fee.I only inquired 1 time for a car I was looking onto ($2.95)
Hi Carla,
We're happy you're pleased with the assistance you received. I can confirm that your account is canceled and the refund processed. Please expect the funds to reflect in 3 to 5 business days. Kindly let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Vicki,
We're happy you're pleased with the assistance you received. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had a great experience with RecordsFinder customer service. I called because I was charged for a subscription although I thought that I was paying a one time fee, and I had entered the incorrect email where I was unable to see that I was subscribing for a service. I noticed the charge after a few days, and my customer service agent, Heshie, walked me through where there may have been confusion. I quickly realized that the mistake may have been on my end, and I was ready to accept that I had to give up the subscription fee lost. Heshie informed me that they were willing to refund me due to the unfortunate events that took place. I experienced some of the best customer service with this company.
Hi Mia,
Thank you for this awesome review! We're happy you're pleased with the assistance you received from Heshie. We work hard to meet expectations like yours, and we're pleased we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I'd have kept the service if I was in the car business. My complaint was resolved by Gelo, without stress.
Hi Korede,
We're happy you're pleased with the assistance you received from Gelo. We'll ensure he reads your feedback, this will make his day. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Helped,polite and respectful.Thank you.Asked information and tried to help with that.
Hi Sam,
We're happy you're pleased with the assistance you received. We'll ensure he reads your feedback, this will make his day. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ana,
It's amazing to hear that you were pleased with Maria's assistance. We'll ensure she reads your feedback; this will make her day. Have a great weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315