Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder has a rating of 3.6 stars from 8,126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
I called to cancel my subscription, the agent was very pleasant and helpful, got it taken care of in just a few minutes. I'll be back if I ever need your help again.
Very helpful.helped me out customer service, is the best.
Hi Michael,
Thank you for your awesome review! We’re glad you find our service helpful. We always strive to provide the best experience, and we hope you will recommend us to others.
Hoping to hear from you again soon.
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Cancel my order was quick and easy.if I ever need the service again I will get it. Thanks.
Hi Gabriel,
Thank you for the kind words. We're happy you're pleased with the service. We hope to work with you again in the future. Have a great day ahead, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
So quick, so easy and excellent customer service. Great source if you are looking to buy a used car.
Hi Dawn,
Thank you for this excellent review! We're happy you're pleased with the information and assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Other than it not happening in the 1st place, could you have been more perfect! Daniel completely handled all of my concerns, and even went above and beyond to ensure it didn't happen again by canceling the account for me! A+++
Hi Amanda,
We're happy you're pleased with the assistance you received from Daniel. We'll ensure he reads your feedback; this will make his day. Have a great rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The call went smoothly and was over in less than 5 minutes, pretty decent service.
Hi Omar,
Thank you for your kind words. We're happy you're pleased with how quickly you were assisted. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Rápido y fácil, solicite el récord con ciertas dudas,pensando que sería tardado recibirlo pero me lleve una agradable sorpresa
Hi Mercedes,
We're happy you found what you were looking for. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was a pleasure, speaking with the representative that had knowledge, and understanding my request.
Hi Delia,
Thank you for your feedback. We're happy you're pleased with the assistance you received and hope you will also recommend us to others. Have a great weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The CSR I spoke with had a great voice, great demeanor (very calm) & saw the problem and then promptly fixed it. She acted professional and was humble as well.
Hi Anthony,
Thank you for your excellent review! We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
JoMarie provided outstanding customer service! She helped me with exactly what I needed done. She was friendly and made the phone call stress free. I really appreciate all her help. Thank you, JoMarie, for being so helpful and nice!
Hi Mary,
Thank you for your kind words. We're happy you're pleased with the assistance you received from Jomarie. We'll ensure she reads your feedback; this will make her day. Have a fantastic rest of the week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The gentleman I spoke with was tenacious in his intentions to resolve my concerns.
Hi Alex,
Thank you for your kind words. We're happy you're pleased with the assistance you received. We'll ensure he reads your feedback; this will make his day. Have a great week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Person was very helpful with what I needed and had very fast results; like instant results. I want even on that call for 5 minutes. Thank you
Hi Laura,
Thank you for your kind words! We're happy you're pleased with how quickly you were assisted. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
There was no hassles or asking questions why I would like to cancel
Hi Marcellius,
We're happy you're pleased with how easy it was to cancel. We hope to work with you again in the future. Have a fantastic week ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am in need of my old driver´s licence number. The attendant was kind to explain that this record is not possible to obtain thru your system.
Hi Anna,
Thank you for your feedback. We're happy you're pleased with the assistance you received. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
My person was helpful. She was able to solve my problem quickly and was very courteous. Thank you
Hi Barbara,
We're happy you're pleased with the assistance you received. Your feedback is important to us, and we'd like to understand more about the reason why you gave us a 1-star rating. We hope to hear from you so we can address your concerns and improve our service. We look forward to hearing from you!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I had a little trouble finding what I wanted but I received a lot of on the spot help right away and resolved my problem.
Hi Ted,
Thank you for taking the time to give us a review. We're happy you're pleased with the friendly and helpful customer service. We work hard to meet expectations like yours; and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Gentleman was very helpful knowledgeable and friendly
Hi Nicole,
Thank you for your kind words. We're happy you're pleased with the assistance you received. We'll ensure he reads your feedback; this will make his day. Have a great week, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Great communication and fixed my issue right away!
Hi Felicia,
Thank you for your feedback. We're happy you're pleased with customer service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a fantastic day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was very good and fast. Didn't have a hard time canceling my membership. She handling her job good.
Thank you for the kind words, Kevon! We're happy you're pleased with our customer service and hope you'll recommend us to others. Have a great day, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
She understood my issues and resolved them quickly. She was very efficient.
Hi Amardeep,
Thank you for your kind words. We're happy you're pleased with customer service. We'll ensure she reads your feedback; this will make her day. Have a great weekend, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to [email protected]. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.


Hi,
Thank you for your awesome review! We’re glad you had a pleasant experience with our customer service team. Your satisfaction means a lot to us; we’re always here, ready to help.
We’re excited to hear from you soon.
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315