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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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Hi Tracy,
Thanks for your awesome review! Your satisfaction means a lot to us. We always aim to provide you with a better experience, and we hope you will recommend us if you know someone who could benefit from our services.
We look forward to hearing from you again. Have a nice day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The report was no help whatsoever. It only told me the type of vehicle the plate was issued to, which I already knew. I didn't realize it was a free one week trial and I needed to cancel the subscription before I got charged. Total waste of $25.
Hi Jill,
Thank you for sharing your feedback with us. I’m really sorry that the report didn’t provide the value you were expecting and that there was confusion about the trial period.
I tried searching for the additional information you needed but was also unsuccessful. This might be because the information is restricted access under the Driver’s Privacy Protection Act (DPPA). There is no assurance, as found in our FAQs>Data Questions: https://infotracer.com/faq/. We hope you understand.
Also, we offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $24.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well. Our Terms of Service are also available at https://members.infotracer.com/terms.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The information was fairly easy to obtain, and later, the person with whom I spoke was able to provide the additional information needed.
Hello James,
Thank you for your awesome review! We're glad that you found the information easy to access and that our team was able to assist you with the additional details you needed. If there’s anything else we can do to make your experience even better, don’t hesitate to reach out. We're always here to help!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
If u want to see anything about yourself or someone you are interested in I recommend
Hello Melissa,
Thank you for the 5-star rating! We're so glad you found what you were looking for easily. We strive to make our service as user-friendly as possible, and it's great to know that you have a positive experience. Feel free to let us know if you need anything else. We're here to help!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The report was inaccurate with the information that it provided.
Hi Wilbert,
Thanks for your feedback. I can see that you searched for a license plate and I’m sorry if you found the information unsatisfactory. Please know that our reports rely on data from various agencies, which may not always be fully accurate or up-to-date. We hope you understand.
Please feel free to give us a call or send an email to [email protected] if you need further assistance. We hope to give you a much better experience moving forward. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good it help me good app
Use this good………………………………………………….
Hi Estefania,
Thank you for your positive feedback! We're glad you were satisfied with our service. We hope you will recommend us to others. If you need assistance, do not hesitate to reach out. We're always here to help!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Everything I needed (information) was there for me to see. Thanks.
Hi Nasir,
Thank you for the 4-star rating! We’re glad you found the information you needed.
Please feel free to share if you have any suggestions for how we can enhance your experience further. We appreciate your support and look forward to serving you again. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was in the middle of trying to help my friend order his birth certificate online and when I finally got to a place that's hopefully
Hi Tabitha,
Thank you for the 5-star rating! I appreciate your efforts in helping your friend. If you have questions or need further assistance, please feel free to reach out. You can give us a call or send an email to [email protected]. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The information I needed was not in the report as stated it would be.
Hi Teresa,
Thank you for sharing your feedback. I’m sorry if you did not get the information you were looking for.
Please note that the preliminary search simply determines whether or not the person is in the United States by checking their records. This information is only provided as a resource. Even when the same search parameters are used, the preliminary search results may differ from those found in the member's area.
Could you please specify which details you were expecting? I’ll do my best to address this and provide you with the necessary information as soon as possible. Feel free to give us a call or send an email to [email protected]. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Not a enough statement for spending ticket and too much charge
Hi Kamal,
Thank you for sharing your feedback. I’m sorry you were dissatisfied with the information you received and the associated charges. Your concerns are important to us, and I would like to better understand your situation. If you could provide more details, I would appreciate the opportunity to assist you further and address your concerns. Feel free to give us a call or send an email to [email protected]. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good info not sure how accurate info is because it does have owners listed on there and seems like it won't be accurate.
Hi Kyle,
Thank you for sharing your feedback! I understand your concerns regarding the accuracy of the information provided. We strive to ensure our data is up-to-date. However, we obtain our data from public records, so we cannot guarantee that every record is accurate or complete. Some information may be unavailable due to federal or state laws and restrictions. We hope you understand.
If you have specific searches or details you’d like assistance with, we would be happy to help you. You can give us a call or send an email to [email protected]. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I cannot find the link to cancel my subscription for this service.
Hi Vincent,
Thank you for your feedback. I'm sorry you found it difficult to cancel.
I have reviewed your account and I can confirm that it has already been canceled. For future reference, you can cancel by entering your account, selecting My Account, and then clicking the Cancel Subscription button under your Account Details. You will automatically receive an email confirming the cancellation of your account.
If you need further assistance, feel free to give us a call or send an email to [email protected]. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
There's a couple predators luring kids into their car in Portland, and your site won't give us info
Hi Dawn,
Thank you for sharing your feedback. I understand how alarming it can be to hear about such incidents, especially when it involves the safety of children. I’m sorry our site did not provide the information you’re looking for.
I tried searching for the information you needed but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Additionally, we source our information from records made freely and publicly available by state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Your website failed to provide the correct information I was looking for.
Hi Sal,
Thank you for sharing your feedback. I’m sorry our website didn’t provide the information you were looking for.
We rely on publicly available data from various sources. Sometimes, the specific information you’re looking for might not be accurate or complete due to privacy laws and regulations, which can vary by location and gaps in public records. We hope you understand.
To make things right, allow us to search for you. Feel free to give us a call or send an email to [email protected]. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Shyla,
Thank you for sharing your awesome feedback! We’re glad to know that you found the information you needed. We strive to ensure our website is user-friendly and informative, so it’s great to know we’re meeting your needs. If you have more questions or need assistance, please reach out. We truly appreciate your recommendation and look forward to serving you again!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Almost nothing info about requested semi truck history. Doesn't worth to pay
Hi Oleg,
Thank you for your feedback! I’m sorry if the outcome of your search did not provide what you are looking for.
I tried searching for the information you needed but was also unsuccessful. This may happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
Additionally, we source our information from records made freely and publicly available by state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control. We hope you understand.
Please let us know if there's anything else we can help you with. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was searching for a build date for a house in Detroit
Jonah was absolutely excellent in assisting me.
Hi Arlene,
Thank you for your awesome review! We’re glad Jonah was able to help you find the build date. We’ll pass along your feedback to him. If you need more help, please call or email us at [email protected]. We’re always here for you. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi,
Thank you for your 5-star review! We’re glad our customer service representative was able to help you out and get things sorted. We’re all about ensuring you have the best experience, so it’s great knowing we can meet your expectations. If you need anything else, don’t hesitate to reach out. We’re here to help. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
From the beginning, Prince was very helpful and kind. He listened to my concerns and was very informative. He helped resolve my issues very well. Thank you!
Hi Camille,
Thank you for your 5-star rating and your kind words! We’re glad Prince was so helpful and kind throughout the process, listened to your concerns, and sorted everything for you. We’ll pass this along to him, and he will be happy. If you need anything else, don’t hesitate to reach out. We’re always here for you. Have a great day, and stay safe!
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cheryl,
Thank you for your awesome review! We’re glad you find our service helpful. We always strive to provide the best experience, and we hope you will recommend us to others.
Hoping to hear from you again soon.
Sincerely,
Meliza
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315