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From the business
RecordGone.com is a division of The Law Firm of Higbee & Associates, a national law firm. Because of our attention to customer service and the quality of our services we have an "A+" rating with the Better Business Bureau. ShopperApproved.com has awarded RecordGone.com 4.9/5 stars with 1169 positive reviews and counting. We have recently received a Client’s Choice Award from Avvo due to our superb feedback. All of our attorneys are licensed by the state, graduated from top law schools, and have great reputations.
Our law firm is about people. It is about knowing that there are few things more rewarding than helping people get the most out of their life. The members of this law firm are blessed to be able to make a difference for scores of people each month.
To put our service within the financial reach of the most people possible, we had to do things differently. We started by hiring people who shared our passion for giving people a fresh start. Then we empowered them with ...
RecordGone Reviews Summary
The company has cultivated a strong reputation for professionalism and effective communication, with many customers expressing satisfaction with the expungement process and the support received from staff. Clients frequently commend the friendly and responsive nature of the team, which instills confidence and eases concerns during what can be a stressful experience. However, some reviews highlight service delays and a desire for more comprehensive guidance on federal records, indicating room for improvement in these areas. Overall, the sentiment is overwhelmingly positive, showcasing the firm's commitment to helping clients regain control over their lives.
This summary is generated by AI, based on text from customer reviews
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Very sweet and willing to explain things and answer my questions. Thank you!
Stephanie was very very nice and guided me through the process and helped me start this process and make sure I am getting everything done right. She also provided all the answers to my questions.
Quick and easy process and you were very informative about the process
You helped me out a lot, More then anyone else with your information
Stephanie was very friendly and helpful. She was able to answer any questions I had!
Excellent service and all the reviews online were great!
It took sometime for my case and I have to admit, I became skeptical of the process and thought I might have been getting scammed. I saw some negative reviews out there and became worried. However, they pulled through and my case was granted. I had 3 felonies removed from my record and could not be happier. Make sure you log in and get any updates on your case to make the process go as fast as possible. My case took a little more than a year and a half. Well worth the price and wait.
My experience was excellent and your compassion was the factor that i choose your law firm.
Jessica was very informative and answered all my questions. I did not anticipate that I would receive answers to all my inquiries at initial contact but I was pleasantly surprised. She provided information and references that made me feel comfortable proceeding.
Brittany was very courteous, knowledgeable and pleasant when she outlined for me the details of the service.
Charged $200 for reports and tried charging thousands for services I could do for almost free myself!
Very knowledgeable and I am looking forward to see what the team come up with.
She was great getting me the information I need to know about my background record. Keep up the good work.
My experience so far has been AWESOME. The reason for me saying this is because, Jessica has been extremely kind, informative,patient, and professional.
For the longest I had a misdemeanor and thought there was no way I could fix my record because it was based in California. I applied for the service and followed the process. Once it was complete I was able to get an amazing position that I deserved without hesitation of explaining my record on my application. Thank you for giving me peace again.
This law firm did everything they told me that they were going to do. I would rather their service A-1. I'd recommend them to everyone I know that needs help and relief.
I am more then satisfied with the service I received. I highly recommend Higbee for legal services. Thank you so very much
Life is Precious being in control of if makes it even more. I can say Thanks to Higbee & Associate I can say tomorrow is a better day. From home I provided them with the information, from there they did the Filing.
Thank you
The associate I communicated with was Brittney Winder. She was concise, professional, and courteous. She helped me through me entire process and got me the results I wanted. Thanks
I am happy this company is a law firm and/or has attorneys that assist.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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