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From the business
RecordGone.com is a division of The Law Firm of Higbee & Associates, a national law firm. Because of our attention to customer service and the quality of our services we have an "A+" rating with the Better Business Bureau. ShopperApproved.com has awarded RecordGone.com 4.9/5 stars with 1169 positive reviews and counting. We have recently received a Client’s Choice Award from Avvo due to our superb feedback. All of our attorneys are licensed by the state, graduated from top law schools, and have great reputations.
Our law firm is about people. It is about knowing that there are few things more rewarding than helping people get the most out of their life. The members of this law firm are blessed to be able to make a difference for scores of people each month.
To put our service within the financial reach of the most people possible, we had to do things differently. We started by hiring people who shared our passion for giving people a fresh start. Then we empowered them with ...
RecordGone Reviews Summary
The company has cultivated a strong reputation for professionalism and effective communication, with many customers expressing satisfaction with the expungement process and the support received from staff. Clients frequently commend the friendly and responsive nature of the team, which instills confidence and eases concerns during what can be a stressful experience. However, some reviews highlight service delays and a desire for more comprehensive guidance on federal records, indicating room for improvement in these areas. Overall, the sentiment is overwhelmingly positive, showcasing the firm's commitment to helping clients regain control over their lives.
This summary is generated by AI, based on text from customer reviews
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Crissy was a very patient and knowledgeable lady
She took her time to explain in detail steps and what I could do.
She also shared policy and what was going on with my case.
The Experience was the best it could ever be.
Incarcerated for something I felt was an injustice to me and had to play "make a deal."
I tried expungement, with another firm, years before and was unsuccessful.
I don't know how you folks did it, but you made the dream come true.
I would give you 10/5 if allowed.
Words cannot explain my gratitude.
If you are a prospective client and reading this, use this firm and have no regrets.
They do what they say and say what they do.
Rodney B
Crispy is an amazing client representative & a true asset to this firm. Extremely professional, understanding, compassionate, thoughrough & makes sure whatever issue, need or concern the client may have is resolved expediently & with 100% satisfaction. I'm extremely happy & relieved she (Chrissy) took such compassionate care of my concerns
The lady on the phone was nice and explained everything I needed to know is a great easy way.
Finally achieved a cleared record and restored rights after 14 months; have to be very patient with process
I am so appreciative for Record Gone. They offer great payment plans to help make it affordable. I was am am very thankful for that. The staff worked hard and diligently on my case. I am now feeling secure about people not being able to see my past personal record that for many years have cost me jobs and embarrassment. The process is not fast but it was all worth the wait. I especially appreciated the quick response from everyone who handled my case. I highly recommend this company. My son is currently going through the process now. Hopefully he will have the same success.
Need this taken care of and off my record. Want my rights to have guns back and be able to start shooting and competing without having to worry about new charge.
Thank you Brittany for answering my questions, regarding the affidavit, documents, account etc.
Best regards, Jeff.
Brittany was efficient and quickly handled my case. Her communication was consistent and she drew up and filed paperwork for me to get my defense in motion as the incident was time sensitive. I felt confident in her skills after speaking with her and was at ease. I highly recommend Higbee and Associates!
It's been great. Very good customer service and all of the expectations have been well-defined.
You get an A+ from me, you guys do a great job! The people I speak with are always pleasant and very helpful. Thank you for your services!
My experience with Stephanie went very well. She got straight to helping me and offered great service.
Everything has been great, very easy to understand, and I really appreciate the average time frames given to me so I can plan all my steps.
It was a wonderful experience. Very quick and fast to set up.
Very easy process. Stephanie explained everything really well and it's been a great process so far.
She appreciated my patience and time and just for helping me overall.
Stephanie was very friendly and knowledgeable and I'm happy.
I really appreciate Stephanie taking the time to walk me through the process. Stephanie was very patient. Great customer service!
So far, it's been a really pleasant start. I hope it works out!
Stephanie was very courteous and polite. She was very knowledgeable in helping me and I really appreciate it.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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