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The virus cancelled the game but you don't wanna give any refunds because you wanna say it was postponed nothing but scammers will contact my attorney and sue company
The game will never happen
I will alert everyone and my local tv show help me howard to get me refund
PURCHASED TICKETS TO MIAMI HEAT THUNDER GAME IN MARCH GAME CANCELLED DUE TO THE CORONA VIRUS THEY WON'T GIVE ME A REFUND LOST 705.00
THEY SHOULD BE ASHAMED OF THEMSELVES GONNA FILE SMALL CLAIMS
STAY AWAY FROM THEM
Best Seats EVER! THANK YOU! Purchased two Seats on the floor the night before the show December Christmas and had a great time!
Hi Burl,
Thank you so much for taking the time to leave a review! We're very happy to hear you had a great time at the show and that your purchase went smoothly! If there's anything we can do to help with future ticket needs, please feel free to reach out!
Me and my family have purchased tickets here lots of times. Always get the tickets and have a great time!
Thank you so much for the positive review, Kylie! We're glad to hear your experiences have gone well, and we hope you continue to consider RateYourSeats.com for future ticket needs!
Beware the costumer service phone number is not in service. They do have a chat service but I'm sure its tied into a generic chat service company.
Hi Todd,
Thank you for taking the time to leave a review! We're sorry to hear you had a hard time getting in touch with us. If there's anything we can do to help, feel free to send us a message at [email protected]!
I purchased 4 tickets from rateyourseats.com on Sept. 12th. Order # *******. The tickets were to attend The Chainsmokers concert in New Orleans with my family. I emailed the company a few weeks ago after a horrible experience with another ticket distributor to make sure they would be delivered in a timely manner. They assured me the tickets would be delivered by Oct. 26th and said they are covered by a guarantee. Well was that a load of $#*!! The tickets were not delivered on time. I had to email them again to request my tickets. I finally received them in my email. I followed all directions stated in the email and downloaded them. So here it is Oct. 29th and I have 2 excited children ready to see a concert. My boyfriend left work early and we drove 2 hours in a horrible storm for a fun filled night. Nope! Night turn out to be the worst! We pay outrages fees to park. Run through the rain. We finally get to the gate and our tickets scan INVALID! We had 3 ladies with 3 different scanners try and ALL SCAN INVALID! The email says call the 800 number for any issues at the venue. Took damn near 30 minutes to get anyone on the phone. They transfer you to this one and that one. Shows already started. Takes them another 30 minutes to finally tell me they can't do anything and will open an investigation. I also may or may not get a refund and it could all take up to 6 to 8 weeks. Don't get me started on the bull$#*! live chat they also have. So now I have 2 disappointed children driving back home and my heart is just broken for them. Save yourself the headache! Don't use this disgraceful company!
Hi Britney,
We are so sorry to hear about your experience with your tickets. Circumstances like this are rare, but they do unfortunately happen from time to time. Our investigation into this order is complete, and a full refund plus store credit has been issued. While we know this couldn't possibly be enough to make up for a missed show, we are hopeful that it will help create a more positive experience for you and your children at a future event. Please let us know if there is anything else we can do to help.
We purchased 4 tickets months in advance of a VT football game for $400. They didn't provide the correct address to UPS so we never got our tickets. They said they were reissuing them, but then 30 minutes before kick off we got a sorry your out of luck email and basically said their terms of agreement protected them against "lost" tickets. They weren't "lost"! It was 100% their fault for providing incomplete address information. Terrible customer service responses for the two days that I worked on trying to get them reissued!
We paid 190$ for 26$ seats! They have poor customer service. Scam and liars! Sold us seats that were advertised as being part of a club with great covered seats... we got there to find the seats had changed due to expansion which was completed bf I bought the falsely advertised tickets. And we were in the nose bleed section with direct sun amongst people that paid 26$ for their seat- I called this company and this moron woman with a major attitude could not shut up long enough to understand what I was trying to tell her. Total inept company all the way around!
Great seats! Very pleased. Attended an Astros game at Minute Maid Park in Houston. Less than $30 for 3 tickets.
Shocking. BE CAREFUL. Beware that the website app does not work and that they will inform you that you have not got the tickets ("bummer - not available and someone else purchased them"), BUT THEY WILL CHARGE YOU. One of my worst experiences of online ticket sales and I hope that this will benefit others. Very, very painful. Repeated calls with customer services were not helpful and it is very scary.
Do not use them! They deceptively advertise and sell tickets. I purchased 2 PRIVATE VIP box seats at a very high price of $500+/seat but the tickets are for a SHARED VIP box of 8 people. The tickets took 4 months to arrive and were delivered one week before the event -- likely so that I would not be able to do anything about it. When checking on the status via chat, they said not to worry about the delay in getting the tickets due to their 100% buyer guarantee and that the tickets would be accurate and arrive on time. They now are saying that they will not refund me even though the tickets are not accurate since they are NOT what I purchased. They even came back after I complained and said the seller said it was a box for 4... when the venue told me was not the case. I discovered after the fact that tickets through the venue for a 4 person box are only $175/person. I WILL NEVER USE THEM AGAIN AND I WILL POST REVIEWS EVERYWHERE.
1st base dugout, front seats!
Just dandy.
Pricey but worth it, once in a lifetime to take my boy to see the Red Sox v DBacks.
Hi Stu,
Thanks for taking the time to leave a review. At this time, NBA games are postponed, which is why there hasn't been a refund issued yet. While we wait for official word from the NBA about the remainder of their season, we would like to assure you that if they decide to cancel any games, your order will be refunded in full. If you have any other questions, or would like us to take a closer look at your order, please send us a message at [email protected].