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RankingCoach

3.5

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RankingCoach Reviews Summary

RankingCoach has a rating of 3.5 stars from 163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RankingCoach most frequently mention and online marketing. RankingCoach ranks 4th among SEO sites.

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Germany
1 review
1 helpful vote
Follow Michelle L.
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Like my title, all I can say, is rankingCoach works! I used other tools but they were too clunky and hard to understand, RC is my favourite!

Date of experience: March 7, 2019
Lorcan H. RankingCoach Rep
over a year old

Dear Michelle,

Thank you for taking the time to leave a review, we always appreciate feedback on our services. We are glad to hear that you found success with rankingCoach! If you have any further questions, please don't hesitate to ask at [email protected]. Thank you!

Your rankingCoach support team.

Germany
1 review
15 helpful votes
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Works for me
March 5, 2019

I'm not a very tech savvy guy but rankingcoach work for me and is pretty straightforward to use. My rankings are pretty good at the moment so I'm happy. I told my sister-in-law about it and now she uses it too.

Date of experience: March 3, 2019
Lorcan H. RankingCoach Rep
over a year old

Dear David,

Thanks for taking the time to leave a review, we always appreciate feedback on our services. It’s great to hear that you are enjoying our tool! We always strive to provide the very best for our customers and we are happy to hear that you are enjoying our tool! If you ever have any questions, please don't hesitate to ask us by emailing your inquiry to [email protected]. Thank you and have a great day!

Your rankingCoach support team.

Romania
1 review
20 helpful votes
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Good value for the money!
February 21, 2019

In the beginning I was a bit overwhelmed. Totally new to me.
But once you spend more time, you realise it's not that complicated.
Besides that, really good customer care.
Of course, there are some things that I found hard to understand or small bugs here and there, but they got fixed quite fast. Not bad!

Date of experience: February 20, 2019
Lorcan H. RankingCoach Rep
over a year old

Dear Vlad,

Thanks for taking the time to leave a review, we always appreciate feedback on our services. We are glad to hear that you enjoy using our tool! We always strive to provide the very best for our customers and we are happy to hear that you are enjoying our tool! If you ever have any questions, please don't hesitate to ask us by emailing your inquiry to [email protected]. Thank you and have a great day!

Your rankingCoach support team.

Italy
1 review
2 helpful votes
Follow Stefano U.
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Easy tool to use!
February 18, 2019

The tool rankingCoach helped me to finally fix the many mistakes in my website. Now I finally sell online too. It's amazing how rankingCoach helps me learn online marketing while fixing my website at the same time.
Well done!

Date of experience: February 17, 2019
Lorcan H. RankingCoach Rep
over a year old

Dear Stefano,

Firstly, thanks for taking the time to leave a review, we always appreciate feedback on our services. Secondly, thanks for leaving such a nice comment! We always strive to provide the very best for our customers and we are happy to hear that you are enjoying our tool! If you ever have any questions, please don't hesitate to ask us by emailing your inquiry to [email protected]. Thank you and have a great day!

Your rankingCoach support team.

Germany
1 review
2 helpful votes
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Great so far
February 18, 2019

I've been working little with the tool and I find it perfect because it is very easy to use and quite complete. With not much work I've seen my page getting higher in Google rankings

Date of experience: February 16, 2019
Lorcan H. RankingCoach Rep
over a year old

Dear Marina,

Firstly, thanks for taking the time to leave a review, we always appreciate feedback on our services. Secondly, thanks for leaving such a nice comment! We always strive to provide the very best for our customers and we are happy to hear that you are enjoying our tool! If you ever have any questions, please don't hesitate to ask us by emailing your inquiry to [email protected]. Thank you and have a great day!

Your rankingCoach support team.

NL
1 review
4 helpful votes
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I used it for the last months and it seems to work. I think it is a pretty competent tool for the price it costs...

Date of experience: February 14, 2019
Lorcan H. RankingCoach Rep
over a year old

Dear Victor,

Thanks for taking the time to leave a review, we always appreciate feedback on our services. We are glad to hear that you enjoy using our tool! We always strive to provide the very best for our customers and we are happy to hear that you are enjoying our tool! If you ever have any questions, please don't hesitate to ask us by emailing your inquiry to [email protected]. Thank you and have a great day!

Your rankingCoach support team.

Germany
1 review
11 helpful votes
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Helps a lot!
February 15, 2019

Thy guys, great work. Helped us a lot getting our Wordpress Site more visible and handle reviews. Also we liked the competitor part which gave us good Info about Keywords we didn't pay attention to before.

Date of experience: February 14, 2019
Lorcan H. RankingCoach Rep
over a year old

Dear Tim,

Thanks for taking the time to leave a review, we always appreciate feedback on our services. We are glad to hear that you enjoy using our tool! We always strive to provide the very best for our customers and we are happy to hear that you are enjoying our tool! If you ever have any questions, please don't hesitate to ask us by emailing your inquiry to [email protected]. Thank you and have a great day!

Your rankingCoach support team.

Florida
1 review
9 helpful votes
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Can I leave 0 star?
February 5, 2019

I think most people were not aware of their yearly contract when they sign up for the service. Do not use their service pass trail period because there is nothing more than a little very basic SEO stuff. I unfortunately not only went pass the trail but foolishly upgrade to their "360" tier "service" where basically sync your business information to other local directories(around 7,8 of them), and you have to go to each of those directories to register by hand. How ridiculous this is? Not only that, my "Tasks" just reset for no reason, for 3 times... and the sync button never worked.

DO NOT USE THIS SERVICE.

Date of experience: February 5, 2019
Lorcan H. RankingCoach Rep
over a year old

Dear Gang,

Firstly, thank you for taking the time to leave a review. We always appreciate any feedback as to how we can improve our services. We are saddened to hear that you didn't have a positive experience when using rankingCoach 360, we would really like the opportunity to discuss this further with you if possible so it would be great if you could get in contact with our support team via [email protected] and we can look to see if we can fix the issues that you were having. As I previously mentioned, we appreciate any comments about our services, especially 360 and we would love to try and make this right. We look forward to hearing from you.

Your rankingCoach support team.

GB
2 reviews
10 helpful votes
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Making an enquiry on your website and then cancelling it the same day - and yet one month later they send me an invoice - This is real cowboy behaviour

Date of experience: January 2, 2019
Lorcan H. RankingCoach Rep
over a year old

Dear Alexander,

Thank you for taking the taking to leave a review, we always appreciate feedback on our tool and services. We are really interested in getting to the bottom of this situation, would it be possible to pass on your login in details to our support team via [email protected] so that we can see what has occurred and then we can find a way to resolve this issue. We always strive to deliver the best possible service for our customers and we would really appreciate the opportunity to put this right. We look forward to hearing from you.

Your rankingCoach support team.

Australia
1 review
6 helpful votes
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I love it!
October 3, 2018

I don't know why all these negative reviews. I love the way you type in your website, and from there it takes you on a journey I would never have been able to do on my own even after studying SEO by reading a lot online. Ranking Coach tells you the exact state of your website optimization and exactly what you need to do step by step to improve it. It brings up your competitors websites and you select your top 5 competitors from your area etc. It checks their links and keywords and I think it's brilliant! They are not always there to chat but if you put your questions to them they email you back and fall over themselves to help! So far I love it and I think it is personalized and invaluable. Let me use it for a few months and I'll let you know if they deserve more or less stars. Don't be put off. Try it for yourself in the free trial. If you want to cancel, just do so before the end of the trial, just like any other free trial in the world. I'm sure they are not a ripoff.

Date of experience: October 2, 2018
Lorcan H. RankingCoach Rep
over a year old

Dear Liz,

Thank you for your kind comment!

We here at rankingCoach always strive to deliver the very best for our customers and take pride in hearing that our customers enjoy using our product! If you ever have any questions or advice, just let us know, we are happy to help and feel free to spread the word about rankingCoach to others!

Your rankingCoach support team

Minnesota
3 reviews
47 helpful votes
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BEWARE! I signed up for what they said was a free trial and now I am gettting billed with threats of interest being added! Very misleading! Stay away!

Date of experience: August 27, 2018
Lorcan H. RankingCoach Rep
over a year old

Dear Sheryl,

Thank you for taking the time to leave a review. We are sorry to hear that there have been issues regarding your free trial, we would be happy to take a look at your account to see if there have been any issues relating to it. If you want us to investigate this matter further, please contact us via [email protected] and our dedicated team will happily look into your account. If you have any further questions, feel free to get in touch.

Your rankingCoach support team.

Florida
1 review
14 helpful votes
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Sophisticated SCAMMER
August 13, 2018

None of the areas in their program suite lives up to what is claimed. It's non-stop wait and when you finally get a new page it's full of errors. WORST thing is they claim you signed up for 12 months when it's not the case. When you provide proof of site elements not working they only have excuses and when you want to cancel because they don't deliver what they charge for you find your self stuck with a vendor that would rather spend his time arguing with you and hold you in to long contracts instead of dealing with their non-working program. STAY AWAY - You are warned!

Date of experience: August 13, 2018
Lorcan H. RankingCoach Rep
over a year old

Dear Jack,

Thank you for taking the time to leave a review, we appreciate your comments and will use them to improve our tool. It is unfortunate that you have not had a positive experience with using our tool. We apologise if you did not have a pleasant experience in dealing with our support team initially but we would like the opportunity to resolve this situation. If possible, please send your login details to the following address [email protected] and we will take a look at your account to see if there were any errors or issues which may have influenced your negative experience. If you have any further question, please do not hesitate to ask.

Your rankingCoach support team.

GB
1 review
15 helpful votes
Follow Alan W.
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Rankingcoach has taken £1500 from me due to long contractual periods. The service does not work very well with reports not showing data correctly, emails sent to clients will come from a German URL confusing your clients. The information shown such as local SEO is easily disproved and they will sound like they care but do nothing. I am still paying them about £100 every month and I don't want the service. Please avoid at all cost.

Date of experience: August 2, 2018
Lorcan H. RankingCoach Rep
over a year old

Dear Alan,

Thanks for the taking the time to leave a review. We would like to the opportunity to investigate your case as your issues have surprised us and we would like to see if we can rectify this situation. If you could send your login details to the following address - [email protected], we will be able to look into this matter and hopefully solve any issues that you have had with our tool. If you any further question, please contact us.

Your rankingCoach support team

Australia
1 review
13 helpful votes
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Scammer
July 3, 2018

Do not join for the 14 day trial, they get your credit card and its misleading when you clinic onto an upgrade it automatically takes your money and locks you into a 12 month contract that you cant get out of! Absolute scam!

Date of experience: July 3, 2018
Lorcan H. RankingCoach Rep
over a year old

Dear Olivia,

We appreciate you taking the time to leave a review of our tool. We are sorry to hear that you have not had a positive experience with using our services, we always take any criticism on board and try to amend our tool so that our customers can have the best possible experience. We would like to check your account, to see if any errors may have occurred which may have caused this issue. Please write to us at [email protected], and we'll do our best to resolve this problem for you. We look forward to hearing from you.

Your rankingCoach support team.

Romania
1 review
3 helpful votes
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OK
February 7, 2018

A very usefull software for me! I recommend this software for anyone needing a full solution to manage SEO work

Date of experience: February 7, 2018
Lorcan H. RankingCoach Rep
over a year old

Dear Monica,

Thank you for taking the time to leave a review. We are happy to hear that you have enjoyed using our tool, we do our best to make SEO as easy and accessible to our customers as possible. If you ever have any question, feel free to contact us!

Your rankingCoach support team

Canada
2 reviews
21 helpful votes
Follow Karlyn K.
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I used RankingCoach's services for about a year, and was satisfied with it (Besides their slow service and no call center) - up until I noticed that they continued to bill me AFTER I CANCELLED THE SERVICE! For many months after I cancelled my subscription, they continued to bill my account for many months ahead! I am now looking at some other peoples' reviews and it seems to be that I'm not the only one who's had this problem. It would be a very bad idea to give this company your credit card information. Consumers, you've been warned!

Date of experience: December 18, 2017
Lorcan H. RankingCoach Rep
over a year old

Dear Karlyn,

Thank you for taking the time to leave a review, we always appreciate feedback on our tool. We apologise if you have had a negative experience with our tool. Please write to us at [email protected], and then we can look into your account to see if we can resolve this issue. We look forward to hearing from you!

Your rankingCoach support team.

Texas
1 review
11 helpful votes
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Expensive and unusable
November 24, 2017

On 11/6/2017, I received an email that says "Please click the below link to validate your registration", and a button to press. I press the button nothing happened, thus my registration wasn't completed, so I thought since I wasn't able to complete the registration process, so I am not bind to any agreement, no registration = trial didn't actually started, right?!. I was NOT able to use your service during this supposedly a trial period, I only logged in 1st day, and never again till... on 11/23/2017, I see a charge of $29.95 on my paypal, so the first time since 11/6/2017, I log on to the website, and I also click on the link again in the email I received on 11/6, and the link works, it says now my registration is complete. If my trial started and I wasn't able to use any of the service, I don't see how I was offered a 14 days trial period, and I have to pay for the service which I wasn't able to use during trial period, expensive and I don't want to deal with, the charge without the so-call trial period really got a bad taste in my mouth... I requested for refund, they say I didn't cancel within 14 days... so rejected my request. Bad accounting practice in my opinion. Especially they can clearly see that I didn't even log in again and use their service after 1st day.

Date of experience: November 24, 2017
Lorcan H. RankingCoach Rep
over a year old

Dear Raymond,

Thank you for taking the time to leave a review, we always appreciate feedback in relation to our tool. We are sorry to hear that your experience of our tool was not up to standard and that you experienced difficulties in relation to our free trial. We would like to put this right, please write to us at [email protected] and our dedicated team will help to resolve this situation and clear up any misunderstandings in relation to your free trial. We look forward to hearing from you soon!

Your rankingCoach support team.

Canada
2 reviews
3 helpful votes
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STAY AWAY!
November 17, 2017

Exactly the SAME situation! We did a trial and a our client is STILL getting billed. DO NOT GIVE THIS COMPANY A CREDIT CARD!

Date of experience: November 17, 2017
Lorcan H. RankingCoach Rep
over a year old

Dear Laurie

Thank you for taking the time to leave a review of our tool. We are sorry to hear that you and your client are unhappy with our services. We would like to the opportunity to look into this issue and find a way to resolve it, please write to us at [email protected] and our dedicated support team will work to correct this problem. We look forward to hearing from you!

Your rankingCoach support team

Belgium
1 review
12 helpful votes
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I had Ranckingcoach for a view month's. I cancelled this but after a couple of month' s I discovered that every month they drawing money from my bank account. Total amount around in total 300,-. When I contacted them we discovered that their was an extra account on my name and that account was not cancelled. They were not very forgiving about that and they only commend that it was all in according the rules. Apparently it is very easy to make another account with the same name and same site you want to upgrade. That alone is strange and not logic. Nobody have the need to have two accounts for one internet site. So very bad!

Date of experience: November 4, 2017
Lorcan H. RankingCoach Rep
over a year old

Dear Mikel

Thank you for taking the time for leaving a review. We are sorry to hear that you had a negative experience with our tool. Unfortunately, there's appears to have been a misunderstanding in relation to your account which led to an extra charge. We would love to look further into this and get to the bottom of it and see if there is a way for us to process you a refund or at least clear up any issues surrounding your account. Please write to us at [email protected] and we will look into this matter for you. Thank you and we look forward to hearing from you!

Your rankingCoach support team

Brazil
1 review
8 helpful votes
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I had a similar experience. I signed up for a trial period but have been billed. I found the site to be a waste of time. Just another scam, have emailed them and waiting to hear back.

Date of experience: June 25, 2017
Lorcan H. RankingCoach Rep
over a year old

Dear Deirdre,

Thank you for taking the time to leave a review. We value all feedback we receive about our tool. We are sorry to hear that you are unhappy with our tool, we would like the offer to address any issues you may have had with your free trial. Please write to us at [email protected] and we will do our best to resolve any problems you may have had. We look forward to hearing from you!

Your rankingCoach support team.

From the business

rankingCoach is an internationally acclaimed, AI-powered platform that provides small and medium-sized enterprises (SMEs) with access to all the essential aspects of online marketing within a single app.
RankingCoach uses innovative artificial intelligence to automate all core tasks, including search engine optimisation (SEO), Google and Meta Ads, social media management, online reputation management, local listings and brand and competition monitoring.

The platform is designed so that companies without a marketing team or in-depth expertise can still achieve professional results. The AI acts like a personal marketing team, working 24/7 — analysing, optimising and responding in real time, so you can focus entirely on your business.
The result? Greater visibility, more customer contacts, and sustainable growth.


rankingcoach.com
Founded in 2011
Köln, North Rhine-Westphalia, Germany
+12
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