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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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I'm not going to waste my time writing anymore
I looked all over for something that would fit my Super Duty. Dresses the truck up nicely. Wish they made them in black!
Fast shipping and we'll packaged! Reasonable price for a quality product!
Not a good fit on a 01 international 4700 without modifying
Esay enough to order but extremely poor wait time for shipping
Shipping took a little longer than expected
Very helpful people on the live chatline
Good had what i need.
I have purchased from Raneys before always great to deal with price and shipping on time was great
Back orders did not receive my order
Three to five days for shipping.ok.but know wait it took only FOURTEEN DAYS That is just unacceptable.
Everything went exactly as it should
Always love them super nice people
Everything was great, product was excellent. Thanks
After getting a phone call 2 weeks after I got my part to see what my concerns were with my order. I was impressed that the company would follow up on that. My issue was a delay in shipping which I later found out was customs related and was out of Raneys control.
The fact that they called me to follow up on my order of just a $50 light showed me that they really do care about customer service. Something that is hard to find nowadays.
You guys fixed my concerns and I'll be back for more business soon.
Very easy to purchase
Got what I ordered with no issues. Happy with the parts and quality.
Love shopping on u all site everything I need for my truck
I've ordered from Randy's before. It has always been a pleasure doing business with them.
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

