Raney's Truck Parts

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Raney's Truck Parts

4.1

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Raney's Truck Parts Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.

This summary is generated by AI, based on text from customer reviews

service
33
value
32
shipping
31
quality
31

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Thomas M.
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I like online ordering
May 5, 2020

I like online ordering.

Date of experience: May 5, 2020
Jaime A.
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Good experience will Buy here again
May 5, 2020

Good experience will Buy here again

Date of experience: May 5, 2020
Bruce Z.
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Easy to order and found the product that I was looking for.

Date of experience: May 5, 2020
Herbert D.
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Excellent response time on my order & great website!

Date of experience: May 5, 2020
Don C.
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Pleasant, nice people to help out
May 5, 2020

Pleasant, nice people to help out

Date of experience: May 4, 2020
Angel G.
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You guys forgot 1 item and I still waiting
May 5, 2020

You guys forgot 1 item and I still waiting

Date of experience: May 4, 2020
vincent t.
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Good experience for Your site
May 4, 2020

Good experience for Your site.

Date of experience: May 4, 2020
Mark S.
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I like dealing with Raney's for the dress up parts for my International truck.
Great variety of parts for the International line to compared to some of the other shops that really only cater to Peterbilt, Kenworth and Freightliner

Date of experience: May 4, 2020
brad d.
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Shopping ok shipping expensive
May 4, 2020

Shopping ok shipping expensive

Date of experience: May 4, 2020
Brent G.
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Put my order in and it told me a estimated delivery date but never showed up on that date I put a order in with Iowa 80 the day after the order with Raneys and my Iowa 80 order showed up like a week earlier than raneys plus Iowa 80 sent a free catalog and shirt raneys sent nothing and took a lot longer to get my order

Date of experience: May 4, 2020
Jimmy T.
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8
May 4, 2020

8

Date of experience: May 4, 2020
George H.
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Shipping did not go well on this order, stil waiting

Date of experience: May 4, 2020
David W.
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I have bought several items off you guys
May 4, 2020

I have bought several items off you guys. I'm very pleased every time. Looking to do more business in the future. 5 stars

Date of experience: May 4, 2020
Jerry K.
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Easy and Hassle free
May 4, 2020

Easy and Hassle free

Date of experience: May 4, 2020
Colin B.
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Order, received and happily using the products. Good experience

Date of experience: May 4, 2020
Robert P.
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Best way to clean up your rig
May 4, 2020

Best way to clean up your rig

Date of experience: May 3, 2020
Eduardo G.
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Great inventory and easy check out
May 3, 2020

Great inventory and easy check out.

Date of experience: May 3, 2020
Roger D.
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Products didn't fit
May 3, 2020

Products didn't fit

Date of experience: May 3, 2020
Fred G.
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Why 3 Stars:
May 3, 2020

Why 3 Stars:

My first order came directly from Tera, who makes the pump. They slapped a label on the merchandising box and shipped it. WTF. It came broken. Why Tera would send a product not double boxed is just bad, lazy business.

I filed a damage complaint with Raney's, and they made it right. Raney's double boxed the pump and sent it. I received the second pump undamaged.

Why the first pump was send by Tera and Raney's the second time is questionable and thus 3 Stars.

Date of experience: May 3, 2020
Carlos R.
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Great experience
May 3, 2020

Great experience

Date of experience: May 3, 2020