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The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
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Very easy
I called customer service to add something to my order and it was added and all arrived right on time. Very pleased.
Super smooth. Easy to navigate. Best prices around so far.
Good
Thanks, good stuff
Website easy to navigate, very handy
Very pleased I have 5 trucks will be buying more
Product was exactly as described
PayPal checkout did not work.
Easy to use. Love the coupon.
Way better web for finding the part
Raney's has parts I cannot find elsewhere.
Very good. The website is easy to navigate.
Have ordered from you before, loved my products
I have been ordering through Affirm for two years and love the service
Wonderful experience. Easy transaction.
Excellent service and quality parts. Fast shipping
Easy to order and pay, this is for my husband's Peterbilt.
It was fast and simple nothing complicated
Answer: I had absolutely no problems getting through to Raney's customer service! First couple of rings they answered and were very knowledgeable! Make sure you call them during business hours and make sure you no what time zone there in! Every business gets busy from time to time so you might have to wait your turn in line! But for me I never had to wait!

