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Raney's Truck Parts Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.
This summary is generated by AI, based on text from customer reviews
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No experience other than this purchase
$35 antenna $35 shipping. OK. Not Ok 34$ brokerage. I hit the Canadian button on the site it should automatically added brokerage fee. UPS. Scammers. Couldn't see paying $134. For a $35. Antenna.
Great line of products and timely shipping considering where I live, website needs some stream lining but it functions well enough. They have great options versus other places and competitive prices.
Bst price and made very well
I just placed my 1st order. So we'll see.
Great product n service, shipping
I ordered 8 items and they came in 3 seperate shipments but I recieved everything and customer service is top notch.
A+ deal
Hard-to-find style I only found here.
Good choice
Found exactly what i needed
Purchased as a gift for my husband. He loves it and thinks it will be an asset in his semi.
Web site easy to navigate
Easy to navigate site. More detailed descriptions ie hole diameters length width etc. Overall a good experience.
When I ordered the product it showed as in stock. I didn't receive the product until 17 days after placing the order. I called customer service twice to check on status. Both times I was told the manufacturer doesn't drop ship and they didn't have any in stock so having to wait on order from manufacturer. They would receive the shipment within a couple of business days and then my order would be shipped. The second time that did happen. Also, the customer service representatives I spoke with each time were patient and pleasant.
Took forever to be shipped
Nice items and fast delivered.
Easy to order and quick fulfillment
Quick and easy to use
Easy navigation with website simple ordering few clicks and done and then your items arrive, will be ordering more truck parts in the future keep up the good work.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members