Raney's Truck Parts

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Raney's Truck Parts

4.1

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Raney's Truck Parts Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products, quick shipping, and an easy-to-navigate website. Many express satisfaction with their purchases and highlight the reliability of the service when items are in stock. However, concerns have been raised regarding customer service responsiveness, particularly in cases of incorrect orders or delays in delivery. Some customers reported frustrations with the resolution process and issues related to product fitment. Overall, while product quality and shipping efficiency are strong points, enhancing customer support could further improve the overall experience.

This summary is generated by AI, based on text from customer reviews

service
33
value
32
shipping
31
quality
31

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Wendy J.
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Excellent experience
August 5, 2019

Excellent experience.

Date of experience: August 5, 2019
Brian J.
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So far so good!
August 5, 2019

So far so good! Look forward to a real mattress in my worktruck.

Date of experience: August 5, 2019
John R.
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Yes I received my shipment
August 5, 2019

Yes I received my shipment

Date of experience: August 5, 2019
Hector L.
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Love it...
August 5, 2019

Love it...

Date of experience: August 5, 2019
Robert A.
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Great product and excellent customer service
August 5, 2019

Great product and excellent customer service

Date of experience: August 4, 2019
Karanvir S.
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Everything is ok but for delivery it takes too long

Date of experience: August 4, 2019
Alexi R.
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Is friendly to find what you are looking for
August 5, 2019

Is friendly to find what you are looking for

Date of experience: August 4, 2019
Bruce B.
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Everything was great however the large odometer visors that I ordered are too small

Date of experience: August 4, 2019
Dave G.
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Great place to get my parts for my peterbilt
August 4, 2019

Great place to get my parts for my peterbilt

Date of experience: August 4, 2019
Jason G.
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International order's need to ship as one or you receive broker fee for each one

Date of experience: August 3, 2019
Jag A.
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Very straightforward ordering process everything arrived on time and in good shape

Date of experience: August 3, 2019
Robert B.
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Very easy to order!
August 3, 2019

Very easy to order!

Date of experience: August 3, 2019
Jenny S.
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Everything is great with my purchase!
August 3, 2019

Everything is great with my purchase!

Date of experience: August 3, 2019
K L.
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Everything great except my order is not complete?

Date of experience: August 3, 2019
Scott C.
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Very pleased with the response time with my order will be ordering again

Date of experience: August 3, 2019
Jason C.
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The wheel arrived damaged and missing hub kit(which is included on this wheel). The initial shipment took nine days. This seems a little long. When the wheel arrived it was scratched and the leather was worn and wrinkled. Raneys shipped a new wheel out, but because of complications with manufacturer and UPS the wheel was delayed another week. Alantra in customer service was the saving grace for Raneys for me. She was very polite and professional.

Date of experience: August 3, 2019
Ricardo A.
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Friendly and easy to use
August 3, 2019

Friendly and easy to use

Date of experience: August 3, 2019
Marco P.
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I purchased 2 mirrors from Raneys
August 3, 2019

I purchased 2 mirrors from Raneys. Mirrors were defective, I rated them poorly in my review. Raneys called me and we discussed the problems with the mirrors. They immediately went to work to solve the problem. They refunded the money. The people at Raneys are excellent! This is why I shop at Raneys!

Date of experience: August 2, 2019
Delmar G.
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Wast good
August 2, 2019

Wast good

Date of experience: August 2, 2019
Charles K.
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Great
August 2, 2019

Great

Date of experience: August 1, 2019