RakutenReviews 2,125

I joined Rakuten some time back but didn't use the account until two days ago, when I signed up for a books company that met my needs.
I'm away writing content for my new website knowing that it's going to take at least a week maybe 10 days before I get a response from the company.
Low and behold this morning I receive an Email from Rakuten informing me that my account had been terminated. I hadn't even used the account, how can they terminate it without cause.
Apparently according to their Publisher Membership Agreement, they can terminate any account for no reason at all.
Well that seems to be absolutely true, I hadn't even joined any programs so there was nothing I could have violated, maybe they just didn't like my name.
Be careful if you are thinking of placing your eggs in the Rakuten basket, they could pull the plug for no reason at all.

Rakuten (formerly known as Ebates) is the best solution for getting cash back on stuff you're already going to buy online. I use the browser extension so saving money and earning cash back is a no brainer and really easy. When I'm on a website, like Macys.com, the Rakuten browser extension will alert me when there is cash back available. And when I'm checking out, Rakuten will find me coupons to save even more. I've even discovered new stores because of it like Moosejaw and SteepAndCheap. In the past couple of years, I've already earned over $500 cash back. Cha-Ching!

I rarely shop in stores now, so all this online cash back from Rakuten is a game-changer for me. I would say that I shop more than your average person, so I love having Rakuten to shave off some of the guilt. I especially love the Chrome extension because the small popup always reminds me to activate my cash back. I recently purchased a designer wallet on Valentine's Day (14% cash back, woohoo!) and will be getting back over $100 on it. No other sale, coupon, etc. allows me to get designer goods at a discount. I will never stop using Rakuten :)

I was told that they were USA business. False. Was delivered within a couple of days. Good. Both trash cans arrived damaged so I sent pics. I traded the tops to make one good one and said that I needed only one replaced. They said they would send one right out but it never came. Communication was slow, confusing and frustrating. Finally told them that they had to refund entire $ and send shipping labels before I send both back. They did. I am packing them up now. Both trash cans were larger than what was stated but I was willing to overlook that. I would hesitate to use them again. Judy Schurr

Over the years my online shopping has increased substantially. About the only places I don't shop online is the grocery store. Even if I buy my items at the local store I do all my comparison shopping online and read product reviews. Therefore, it makes sense to use Ebates to get additional savings. The app is on my computer and I activate it whenever I am making an online purchase. It's amazing how quickly those few cents add up. I elected the option of having my cash back funds deposited in PayPal so it's nice to get that extra money for nothing more than clicking on their logo.

They blocked my Ebates account without giving me the cashback I earned. I emailed the support and they have replied me saying I have created multiples accounts to earn cashback ref bonuses. I only earned one $25 from a person I don't even know who that person is. I only have like 5 refs and I got that by posting my affiliate link on my Facebook group. I asked for proof of multiple accounts, then they don't reply to emails after that. Simply they block account without giving cash back. Because I know what I did and I never created any multiple accounts. I'll spread this on all my groups and pages. Because no one else wants to get scammed when having another legit cashback sites.