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I have been using Ebates since 2001 when they became rakuten. My brother keep telling me about Rackuten but I was spelling it wrong. I can not be more thrilled. The only problem I have had is I ordered something and Rakuten wants the order number and all I have is a invoice number. I will not get credit for that but I have made over $1800. 00 since 2001 so I will have to not get my 40% off of what I bought. I still hope we can work this out.
I clicked the stupid Effin e button I let you download and a deal popped up, so I spent money, lots of money. There was a site-wide deal for free shipping over a certain price point... well apparently that made Ebates or whoever you are calling yourself this week rebate invalid, during double back... so they bombard me with emails because of the double, but you can't use it on the site you keep sending me to. The CSA was actual crap, and I asked for my account to be closed, and here I am still getting emails from you. You STOLE $30 from me. And I'm going to keep on bad mouthing you until I am made whole, or you change your name to rip-off-kuten for truth in advertising, probably why you dropped the bates part of rebates... imiright? You gave me an offer incompatible with the SITEWIDE sale that was going on, nor did I ever get the chance to choose, I would have paid the shipping to get the actual rebate I was expecting. I used to tell everyone about you, for the good, now I'm going to tell everyone how $#*!ty you treated me... also, I'm going to petition all of my favorite podcast to drop you as a sponsor, even if I have to pay them my damn self. This 30$ will end up costing you so much more. A happy customer tells 10 people, an angry one tells 100.
It's seems as if Rakuten has expanded upon EBATES (also wonderful). Same services, same great feel. Thank you!
There was no problem transitioning from Ebates to Rakuten. The site seems the same. Customer service is as wonderful as always. I'm happy with it.
I love being notified of a merchants participation when I go to their site, and feel that Rakuten is great about keeping me informed of the process.
Rakuten (formerly Ebates) makes it so easy to get cash back from purchases you are making already! I love shopping with Rakuten.
I always get my email responses very fast from Rakuten. Rebate checks arrive on time. Rakuten provides great customer services.
Have only used a couple of times since changing from Ebates. No check yet. Just like Ebates as I can tell by now.
I have been using Rakuten/Ebates for several years. The only problems I've had is with travel arrangements, mostly because I make them far ahead of the travel date and the shopping trips drop off the site. I print copies of the confirmations until the cash is awarded. I would highly recommend using this site for anyone.
I used eBates in the past, but stopped using it when I started buying more from Amazon. Now I can get rebates for Amazon purchases too, so will try to remember to use it.
Good experience, only reason for 4 stars is Ebates is not accepted at a lot of stores I shop. Otherwise good experience
I'm really glad to shop places that offer this however my only concern is what they say I'm going to receive and what I actually get sometimes it's not the same and I've always wondered why
Easy to use and get a check in the mail used by many stores. It's nice to get cash back for shopping.
I have to remind myself to purchase through the Rakuten app, but even if I have items in the cart, I can exit, go back and enter website via Rakuten, and check out. I am actually receiving regular checks!
Almost all the sites where i shop are on rakuten. I like getting money back to shop. Please add even more stores!
Rakuten can be better at crediting our accounts after purchases, I shouldn't have to inquire where my rebate is.
Promised many things that just don't seem to happen. Agents promise and then one can never reach them again or get fulfillment on their promised actions. Typical and really not worth the trouble.
The "rebates" are taking longer to post to my account. This makes tracking purchases and the matching the "rebate" to the purchase a bit more timely.
I'm sure this is beyond Rakuten's control, but ALL sites should offer cash back on EVERYthing, not pick-and-choose which categories... then again, I guess it's better than no rebate at all.
The add-in makes it easy to know if the site offers a rebate. The rebate is applied to my account quickly.
