Rakuten

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Reviews

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3.6
Reviews 2,122
5 Stars
74%
4 Stars
5%
3 Stars
3%
2 Stars
3%
1 Star
16%

Utah
1 review
0 helpful votes
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Highly Recommend Rakuten
June 12, 2019

Cash back for purchases, what could be better! Coupons and other offers for your choice if merchants! I highly recommend this site!

Date of experience: June 11, 2019
Oklahoma
1 review
0 helpful votes
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Quick and Professional
June 12, 2019

Client Services took care of my issue quick and professionally, from the initial call to the end result- Thank you!

Date of experience: June 11, 2019
New Jersey
1 review
0 helpful votes
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Using it for Years
June 11, 2019

Have used ebates and now Rakuten for years and usually have no issues when it comes to rebates owed or asking why i haven't been credited yet.

Date of experience: June 10, 2019
Nevada
1 review
0 helpful votes
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Pretty Good
June 10, 2019

I've logged into a site, clicked the rebate banner then ordered and paid for a few items. However, the rebate was not added to my account. Not sure what went wrong.

Date of experience: June 10, 2019
Washington
1 review
0 helpful votes
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Love Rakuten
June 10, 2019

Easy to shop and get cash back!
Plus you can earn extra rewards by inviting friends to Rakuten!
Endless ways to earn cash back.

Date of experience: June 10, 2019
Oklahoma
2 reviews
0 helpful votes
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Works great
June 10, 2019

Have used Ebates for years, no problems, good deals. The new name change is no problem, as long as the deals stay great!

Date of experience: June 10, 2019
Florida
1 review
0 helpful votes
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Great site!
June 10, 2019

Used to be called Ebates and now Rakuten, Easy to shop thru the links and get a rebate. I don't know why every one doesn't use it. I try to use companies associated with them to increase my rebate.

Date of experience: June 10, 2019
New York
1 review
0 helpful votes
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Like Getting Cash Back!
June 10, 2019

Like getting cash back for the items I buy. Just wish all the stores I shop at were participating. Also, sometimes the store's cash back terms are too detailed and restrictive for me to take advantage of their offers.

Date of experience: June 10, 2019
Colorado
1 review
0 helpful votes
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Always satisfied
June 10, 2019

I received an email from Rakuten advising me of a good deal at one of my favorite stores. I made a purchase and received a 6% rebate on this purchase which I made because of the notification from Rakuten.

Date of experience: June 9, 2019
New York
1 review
4 helpful votes
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Unhappy
June 9, 2019

About half the time I go through your site to purchase something I do not get any money back from you.

Date of experience: June 9, 2019
Illinois
1 review
0 helpful votes
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Satisfied Customer
June 10, 2019

It was so easy to purchase with Rakuten. Can't beat the perks. I am a new customer and have used it at restaurants and retail stores.

Date of experience: June 9, 2019
Arizona
1 review
0 helpful votes
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Great site for cash back
June 10, 2019

Ebates/Rakuten is great. Easy to use and not many issues with not getting paid. (It has happened but they have a good process to request your credit)

Date of experience: June 9, 2019
Maine
1 review
0 helpful votes
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Money back is great
June 10, 2019

It's nice getting money back when shopping for things that you need and for those things you really don't need!

Date of experience: June 9, 2019
New York
1 review
0 helpful votes
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Nothing to lose and get money back!
June 10, 2019

I love this concept. Shop, shop and shop some more and get percentages back. I feel valued as a customer.

Date of experience: June 9, 2019
Massachusetts
1 review
0 helpful votes
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Amazing!
June 10, 2019

I have been a member of Ebates for quite a long time and now a continuing member of Rakuten - love shopping and getting discounts - never get anything for free, but this is a nice incentive for continued shopping

Date of experience: June 9, 2019
Texas
1 review
0 helpful votes
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Date of experience: June 9, 2019
Arizona
1 review
0 helpful votes
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Ebates
June 10, 2019

You should have stuck with the name "Ebates". It perfectly describes the website and what a consumer can expect. Rakuten is a meaningless word... don't even know how to say it...

Date of experience: June 9, 2019
Oklahoma
2 reviews
0 helpful votes
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Great sute
June 10, 2019

Love using this site. Great getting check in the mail. Always check this site when shopping. Very happy with site.

Date of experience: June 9, 2019
New York
1 review
0 helpful votes
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Great site
June 10, 2019

I make money everytime i shop - very easy to navigate and love the app best place to start your shopping

Date of experience: June 9, 2019
Florida
1 review
0 helpful votes
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Love the Payback
June 10, 2019

Excellent and fast, it is a pleasure to see my cash back adding up monthly. Not only do I get sale prices at time of purchase I also get money back monthly in the purchase itself. This way I know I am not over paying for any products I buy. I like the fact that I can register my charge card and also now receive money back on in store purchases

Date of experience: June 9, 2019

From the business

Business History

  • +1-415-908-2200
  • San Mateo, CALIFORNIA
  • Founded in 1997