On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Radaris.com Reviews Summary
Radaris has garnered a generally positive reputation among users, particularly praised for its ease of use, speed, and the breadth of information available for finding individuals and businesses. Customers frequently highlight the service's effectiveness in reconnecting with old friends and obtaining accurate contact details. However, concerns regarding the accuracy and timeliness of the information persist, with many users noting that some data can be outdated. Overall, while Radaris is seen as a valuable tool for research and contact finding, there is room for improvement in data accuracy and updates to enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
When I reached to Radaris to tell them that they had mistakenly made and charged me for a monthly membership (something I had no intention of having when getting an individual report from them), they promptly responded and acted on my request to have that canceled and refunded.
Report showed me that the person has been evicted 4 times before, I did not know that. I'm going to be checking my history next:-)
Hello Peter,
We're incredibly grateful for your positive feedback! Your review brightened our day and reassured us that we're on the right track. It's our goal to provide exceptional service, and we're thrilled to have met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!
Warm regards,
Radaris Customer Service
Accurate information. Address available. Was an answer to prayer of finding someone whom I lost contact with.
Hi Lawrence,
I'm so glad you found the records you needed.
Best regards,
Radaris customer service
They refuse to take down my information. I am going to have to sue then and get an injunction from a judge. Anyone experiencing the same problem contact me@ *******@hotmail.com. If we get a class action going it will be quicker and cheaper for all wronged paries. Thanks,
Hello,
We're truly sorry to hear about the difficulties you faced with our service. Please know that we are committed to protecting your privacy and complying with all opt-out requests. Our team is actively investigating the matter, and we will take immediate action to remove your personal information from our database as requested.
Please provide us with the specific details you wish to opt-out at [email protected] or [email protected], and we will expedite the process and ensure your information is promptly removed. We value your feedback and thank you for giving us the opportunity to address this matter. If there is anything else we can do to assist you, please don't hesitate to reach out.
Sincerely,
Radaris Customer Service
I checked my information just for fun. There is only 20% of my information thanks God. But if you want to know about other person do not waist your money on that website
Thank you for your feedback!
While it is legal to post public information, I do not believe it is legal to sell this information for profit (I am not a lawyer so do not quote me). They sell your information and will re-upload in a few months if you manage to delete it. They are profiting from us without our permission. I had my info removed once and now it is all back. Any stalker or person who wants to harm you would be able to find you easy due to websites like this.
Hello,
We apologize for any inconvenience caused by the reposting of personal information. Your privacy is of utmost importance to us, and we take any claims of false accusations seriously. We want to assure you that our service does not engage in any unauthorized sharing of user data. To address this issue effectively, we kindly request you to share the specific details of the reposted information and any evidence that supports the false accusations. Our team will thoroughly review the matter and take appropriate actions to rectify the situation. We are committed to ensuring the accuracy and integrity of our platform and preventing any misuse of personal information. Your trust in our service is valued, and we will do everything possible to protect your privacy and reputation. Thank you for bringing this matter to our attention, and we are dedicated to resolving the matter in a fair and timely manner.
Sincerely,
Radaris Customer Service
I have stalkers and my info must not been found by public but here it is I found my information. I called many times but no one answers and within 5 minutes, mysteriously error occurs and hang up. Info removal instruction not helpful. I emailed through website but undeliverable. This company is total b. S. If anything happens to me, I am blaming this company for giving out information.
Hello,
We're truly sorry to hear about the difficulties you faced with our service. Please know that we are committed to protecting your privacy and complying with all opt-out requests. Our team is actively investigating the matter, and we will take immediate action to remove your personal information from our database as requested.
Please provide us with the specific details you wish to opt-out at [email protected] or [email protected], and we will expedite the process and ensure your information is promptly removed. We value your feedback and thank you for giving us the opportunity to address this matter. If there is anything else we can do to assist you, please don't hesitate to reach out.
Sincerely,
Radaris Customer Service
Radaris provides public information you can get simply by spending a few minutes searching google. Do not waste your money. You will get a lot of useless information about people who may or may not have lived (neighbors) around who you are looking for and "relatives" that arent related. You will not get a refund. Send me $20 threw paypal and ill do the search for you... charging $40 for nonsense public info. Garbage.
Dear,
We apologize for the disappointment you experienced with our people search service. We strive to provide accurate and valuable information to our users. To better understand your concerns and address the issue, could you please provide us with more details about the specific ad you clicked on or the expectations that were not met on mail [email protected]? Your feedback is essential to help us improve our services and ensure a positive experience for all our visitors. We value your input, and with your assistance, we can investigate the matter and take appropriate action to enhance the accuracy and transparency of our ads. Thank you for taking the time to share your thoughts, and we look forward to resolving this matter to your satisfaction.
Kind regards,
Radaris Customer Service
If you do a people search with this company and it comes back with results, it will tell you that it has located the addresses, phone numbers, etc,... I was looking for a phone number of a relative, when I seen that the report located a phone number, I decided to purchase the "report", but when I got the report there was no phone number, the report only had an address and nothing else, of course the company will not refund me because they are scamming people
Dear Valerie,
We apologize for any dissatisfaction you experienced with our service. We strive to provide the best experience to all our customers, and we are sorry that we fell short of your expectations. We understand the importance of your satisfaction, and we want to make things right.
To process your refund, kindly provide us with your order details or any relevant information related to your purchase at [email protected] or [email protected]. Rest assured, we will investigate the matter and issue the refund promptly if applicable. Your feedback is crucial to us, and we will use it to improve our service and ensure a more positive experience for our valued customers.
If there's anything else we can do to assist you, please let us know. We appreciate your understanding and look forward to resolving this matter to your satisfaction.
Best regards,
Radaris Customer Service
No questions asked. Refunded my $24.95 immediately Very pleasant agent. Excellent customer service
Good afternoon!
Thank you very much for your positive feedback, we are glad that you took the time to write a note of appreciation.
We will try to work even better for the benefit of our customers!
Best wishes for your success,
Radaris Customer Service
An excellent service. They got back to me with a problem I had right away with the correct answer. Prompt answers and easy to use.
Hello!
Thank you very much for your positive feedback, we are glad that we could be of service to you.
Thank you also for recommending our service! It inspires us to continue our work and delight new and regular customers with reliable information.
Best regards,
Radaris Customer Service
I cannot recomend the quality of the product and the ease of the service highly enough.
Impressive and reliable are not words easily used these days, but I am a fan because of their pride in their profuct.
Dear,
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!
Best regards,
Radaris Customer Service
These sites are all scams. I've been researching this mess for a week. Even the "ReputationDefender" site that claims to help remove your info from these horrible sites is the same owner as Radaris, ect. These people are horrible for putting people's lives in danger by publicly posting their address, ect. Disguistinsg. I have tried to remove my info from radaris and they make it impossible. Tell u to take a screen shot of the info u want removed but when u get to the info, computer will not take a screen shot. Also tell u to copy n paste your URL and email it to them. When u paste ur URL to their CS site, it accepts it then changes it. Sad.
Thank you for your feedback!
If you are not satisfied with the services provided by our company, please write to us at [email protected] or [email protected] and explain the essence of the problem, leave your order number and contact information.
We strive to provide the best service and satisfy customer requests at a high level.
Best regards,
Radaris Customer Service
It was a very straight forward and easy process. I found exactly what I was looking for, and I am satisfied with the service provided.
I am a due diligence researcher who was seeking info on a company of questionable character. I purchased a Radaris report on the company hoping to learn more details. Sadly, they were able to provide very little in the way of specifics. I wrote them expressing my disappointment at the lack of detail and they refunded my purchase immediately (and we're gracious about it to boot!). It's nice to know that there are still people who stand behind their products. I will not hesitate to use them again in the future.
Thanks again, Radaris
How do u get this info? Mine is NOT even close to being correct; I'm safe! Lmao
I REALLY CAN'T believe people would ACTUALLY list someone's info with these security breaches!
LAWS NEED TO BE WRITTEN TO PROTECT OUR INFORMATION...
Hello,
Our information is collected from the public records of cities, towns, states and federal government entities, like the USPS, in addition to open online sources.
The purpose of public records is to ensure honest, "transparent" interactions. Millions of people use Radaris every month to verify new relationships, find old friends and family, and research neighbors and acquaintances.
We are sorry to hear that the records you found were not accurate. This probably indicates that you viewed a profile with a similar name, but not the exact match. If you would like help finding the most accurate information, please contact us directly.
Best regards,
Radaris customer service
[email protected]
I looked at a list and most of the people are NOT relatives and have nothing to do with me. It was filled with bogus ridiculous information that as a total lie.
Hello Virginia,
We are sorry to hear that you could not find what you were looking for. We do our best to have the most accurate information and relatives lists, however with more than 300 million people in the country it is probably not possible to be 100% accurate.
We would appreciate any suggestions you have.
Best regards,
Radaris customer service
They built me up with confidence that I could get a report with contact info/phone number. I did not want to enroll in a monthly service so I chose the $5.95 option to buy the report I wanted. Charged my card and gave me no contact info other than a possible mailing address. They did not deliver what they made me believe they could deliver. They did respond to my review and refunded my money. I would never use them again, but at least they gave good customer service.
Hi Bob,
We would be happy to help you find the information you are looking for. If we are not able to find the correct information, we will refund your purchase.
Please contact us directly at, [email protected], so we can help.
Best regards,
Radaris customer service
Contrary to what these scam companies tell you it is most definitely Illegal to post peoples private information without their consent. Do a google search to find the law related to this. Please file a complaint with the States Attorneys Office for companies Headquarter location. Its the only way we can put an end to these companies that are behind a million dollars a week in scams of vulnerable people.
I have followed the procedure to control my information exactly as stated and my profile is still publicly visible. The error message says I control the information for my own profile after I submit the verification code sent to my phone number but it does not let me proceed to the control information page to remove my listing. I called but there is no answer at the phone number even during their posted business hours and submitting an email via their online form only returns an undeliverable messge to my email address. I will file a complaint with the Better Business Bureau and the Maryland Attorney Generals Office. Before Radaris responds asking me to send an email to *******@radaris.com, I already have, it does NOT work as those emails bounce back too. I respectfully request immediate assistance to remove my profile NOW.
Thank you for your feedback!
If you are not satisfied with the services provided by our company, please write to us at [email protected] or [email protected] and explain the essence of the problem, leave your order number and contact information.
We strive to provide the best service and satisfy customer requests at a high level.
Best regards,
Radaris Customer Service
From the business
Find people instantly by name, phone or address. Search people directory and learn about people - background check, phone, address, email, reverse phone lookup, people's reviews and public records.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Don,
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-notch solutions. We're here to assist you whenever you need us. Thanks again for your support!
Best regards,
Radaris Customer Service