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QVC Reviews Summary
QVC has a rating of 3 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QVC most frequently mention credit card, business days and long time. QVC ranks 4th among Bath & Body sites.
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ABC used to carry quality products in the beginning, but now they items are at best, sub par. The last few items I have purchased have fallen apart of just stopped working within 6 months. And now they charge YOU to return them! Disappointed to say the least
I have shopped on QVC for years. Never been disappointed. Presentations are well done, hosts are professional and very personable. David Venable could sell snowballs to eskimos.
I ordered a Dyson Heater for my baby's room. In the winter it only gets to 64 degrees. I ordered on Feb. 12. I played phone tag with them for 5 days until i finally said, what do you want. They were calling to ask me what my address and phone number were and thought they had called me on a phone number I had 20 years ago. I asked what the problem was and why they were calling and they said there was no problem and they'd get the heater shipped out. It's now March 8 and my baby has been sleeping in 64 degree temps at night and maybe if I'm lucky, I'll get the package in the next few days just in time for the Spring warm up when I won't need it. These people are a joke! I will never use this ridiculous company again. I'd review the Heater, but I have yet to receive it a month later.
I ordered a My Pillow from qvc, and it was stuck in shipping for 10 days at Rock Mount NC. Funny I thought the things were made in Minnesota, and you would think it would just be dropped shipped from there. So I contacted qvc and they asked if I wanted a re ship and I said yes. Next email states that they couldn't re ship and were giving me a refund that may take 2 months. What a terrible customer service, Amazon, Ebay and any other credit in days not months, or they would have spent more to buy a item and send to the customer to keep them happy. I will never buy from qvc again, and it was my first time buying and my last. I cant believe the My Pillow guy does business with them.
They have interesting products and sometimes exclusive items, but they often charge more, and do not discount shipping. I would shop with them more often if the pricing was better. The four stars is for the variety of products offered.
My mothers experience with QVC has been so horrendous I will never shop QVC and will never recommend it. Customer service is terrible. She bought a 1k massage chair that advertised easy as pie free shipping. The day the chair was initially stated to be delivered is not even the case that's when the company they hire to deliver gets the chair. My mother took off work two separate dates from work chair was never delivered, no one ever contacted her. She called this company over 30 xs. QVC was trying to refuse to contact them she said well what if I return the chair since I haven't received it how do you get your chair back... they call them... Finally receives the chair today. HATES IT. They say it will be $200 to return it. WORST EVER!
QVC puts together great bundles along with easy pay to give its customers more opportunities to make and afford purchases.
Purchased a pair of Bose speakers for a Christmas present! Awesome! The sound and quality of the speakers are wonderful!
Great and easy way to shop. Wonderful customer service.
It's a one-stop shop. You can certainly find whatever you need for yourself or gifts. Christmas shopping is made easy.
Call, order, easy pay, all done. Comes to your door.
We find a good deals here. My wife and I have both used to QVC for Christmas shopping in the past. Normal transactions without issues. More than fair prices.
I used to be quite happy with QVC back in the 90s. This has been a nightmare of a time with a purchase, and they were very flippant about their poor service. Disappointing considering they were dealing with a defunct item.
We buy lots of items, and have had some stinkers, like a cuisinart wine cooler that died after a mos. But the clothing is fairly priced and some very good deals can be had on the laptops and other electronics.
I would rate this Company very favorably. They have "good stuff" and are easy to deal with. Returns are easy and straight forward.
I love QVC when you buy from QVC they give you a credit line and you can payment installment. The items is exactly what you see
Nothing i bought at qvc maintained working order. I have not bought for quite some time now. Watching those sales people is nauseating
I am a regular qvc customer. I am generally very happy. I get my favorite makeup kits from here every year. They have some nice brands. I have a serious love hate relationship with their easy pay. It's so easy to go broke and not know it until it's too late lol. Bummed you have to pay return shipping and original shipping costs when returning an item but at least they make it easy. Overall very happy with them though.
Take returns forever, great selection. I have ordered a few times they are the best for shoes, boots, etc
They are a little overly priced but they have a stretchpay that allows you to pay the item off in a few months
Love QVC. Everything for everyone. Ships quickly. My go to for Christmas stocking stuffers. Ribs and fur blankets.
I have found QVC to be consistent and the customer service exceptional. Glad they finally reduced shipping costs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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