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QVC Reviews Summary

QVC has a rating of 3 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QVC most frequently mention credit card, business days and long time. QVC ranks 4th among Bath & Body sites.

service
75
value
59
shipping
65
returns
53
quality
56

We monitor reviews for authenticity

Maryland
4 reviews
8 helpful votes
Follow Connie B.
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Very satisfied everytime I order from QVC! They ALWAYS deliver when they say they are. Ive ALWAYS been well pleased with the items I've purchased from them! And their flex pay is accommodating!

Date of experience: April 11, 2016
GB
10 reviews
72 helpful votes
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I will never use this brand again. So much bad publicity as the products are always crashing. I would never use apple again

Date of experience: March 29, 2016
New York
2 reviews
10 helpful votes
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There's not much that I don't like about QVC. QVC does not put a product out there that is not of good quality. They provide "easy pay" no interest on a credit/debt card. They offer returns for up to 30 days. If you use the product for 30 days and do not like it you can return no questions asked unless you choose to let them know what you didn't like about the product.
People don't know that QVC sells top name brand items for far less that you can purchase anywhere else because of the massive amount of sales, they buy for less. Love this company.

Date of experience: March 29, 2016
Illinois
3 reviews
17 helpful votes
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Please QVC stop selling so many lovely clothes and products my wife is spending too much! 00% happy customers of QVC

Date of experience: March 27, 2016
New York
2 reviews
1 helpful vote
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My place to shop
March 28, 2016

I am a QVC fashionista! I try to use the *******@home as often as possible for this cite.

Date of experience: March 26, 2016
New Jersey
20 reviews
2 helpful votes
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They have stuff you can't get locally or anywhere else on the web because they are exclusive..

Date of experience: March 26, 2016
Indiana
10 reviews
4 helpful votes
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Total for items purchased 419.00 and some change. I was suppose to make in installments of $52.73. Couldn't first couple months so made minimum payment of $25.00 (twice) the following month received a bill with balance of $446.02 I figured must have been interest or something. Paid them $446.02. I get a bill the following month, says $87.10... by now I am thinking WTH. But paid it, following month I get a bill for for $52.73 I call QVC they said I didn't owe anything and anything I ordered prior to that was paid in full ( which I have confirmation #) they told me Synchrony had bought out their accounts and there had to be a communication problem. They closed my account, and yet this month got a bill for the $52.73 plus they tacked on a $25.00 late fee. NOT PAYING ANOTHER PENNY, WANT MY MONEY THAT IS OWED TO ME AND QUIT SCREWING WITH MY CREDIT! None of Synchrony' s explanations made any sense!
Total= 419.00
Payments I made: $25.00, $25.00, $446.02, $87.10 you would think a bank could do the math

Date of experience: March 22, 2016
Oregon
1 review
3 helpful votes
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I ordered a laptop on Mar. 6,2016. Estimated delivery, Mar. 18,2016. Today, Mar. 21,2016, I called customer service, they said it is in transit. Could not give me an estimated date. Paperwork said order cancelled by sender. I asked to speak to someone higher up. Customer service left me ON HOLD fo 30 minutes! I hung up. QVC doesn't care.

Date of experience: March 21, 2016
Florida
10 reviews
4 helpful votes
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Like sometime
March 22, 2016

But not has good as hsn when it come to customer service and when trying to reach customer service department long wait on the phone before you reach someone and hope they can help you!

Date of experience: March 21, 2016
Texas
7 reviews
16 helpful votes
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Great
March 22, 2016

I shopped he long ago never had any bad experiences very good

Date of experience: March 21, 2016
New Jersey
3 reviews
9 helpful votes
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These folks are highly reliable when it comes to customer service

Date of experience: March 19, 2016
Florida
5 reviews
7 helpful votes
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Overpriced
March 16, 2016

And the shipping and handling is a killer. There Q card will end up putting one in debt, there Chanel is addicting.

Date of experience: March 15, 2016
Tennessee
8 reviews
10 helpful votes
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New discovery
March 5, 2016

Just discovered QVC when I was sick with a cold for two weeks.
Really like the variety, really like learning about what the trends are and have ordered a Shark Vaccum (love it), a Denim and Co jacket (love it) and today ordered plants. What I do not like is the high shipping costs but, hey, I can avoid those. But I do like to see what is new and improved and trendy.

Date of experience: March 5, 2016
Kentucky
6 reviews
16 helpful votes
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They sell brass and copper jewelry my 999 not 925 they said 999 would not tarnish and stay glittery white... NOT>>>>

Date of experience: March 2, 2016
Ukraine
2 reviews
39 helpful votes
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Incomplete Shipment
March 1, 2016

Ordered three wool rugs, main 7x9, entrance 4x3 and hall runner 2.5 x9 because we could get all the same pattern. Received main first quality was ok for the price, then they said they shipped the runner and entrance on same day according to their website. UPS's site only showed one being picked up the other waiting ready for pickup. Only the entrance rug showed up. After multiple calls was told to call back at a later date to give it time to show up even though it was showing never shipped by UPS. Upon calling back I was told they didn't have any more ( I believe they over sold and never had it) and could only get a refund. Now I have to decide about returning everything to get matching rugs elsewhere.

Date of experience: March 1, 2016
California
22 reviews
43 helpful votes
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Thing order
February 23, 2016

Over priced and they tell you your saving a lot it dont shop there watch to see what out there for sale just for ideals only most there things is last year's or one of a kind

Date of experience: February 22, 2016
Canada
2 reviews
7 helpful votes
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I was a great fan of QVC and purchased lots of stuff from them at really good prices. Never had a problem with them.
Unfortunately, QVC stopped shipping to Canada, I believe they had a lot of problems with items crossing the border/shipping.
Too bad, because now Canadians lose out on a great online shopping experience.

Date of experience: February 20, 2016
Wisconsin
1 review
11 helpful votes
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For me, I only found one problem with QVC, they have too many super items for to be able to afford. I bought a number of Christmas items from them that you can't find anywhere else. Everybody loved. My husband also thinks that I buy too much jewelry! Sorry, but everything is so fantastic. Can't say how many items I bought, but I was always more than satisfied. Will continue to order from them!

Date of experience: February 11, 2016
Australia
2 reviews
13 helpful votes
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Admirable
February 12, 2016

AVC's services are appreciable as I had a lovely experience. I'll come again for more orders.

Date of experience: February 11, 2016
Sweden
2 reviews
2 helpful votes
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Yes
February 11, 2016

I've bought a bunch of stuff off here. Good prices, good quality. I recommend it.

Date of experience: February 10, 2016