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QVC Reviews Summary

QVC has a rating of 3 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QVC most frequently mention credit card, business days and long time. QVC ranks 4th among Bath & Body sites.

service
75
value
59
shipping
65
returns
53
quality
56

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Canada
32 reviews
32 helpful votes
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Great service
February 9, 2016

Great service online and on the phone. Everything returnable. Everything just as you see it on the tv. Cant go wrong with QVC

Date of experience: February 9, 2016
GB
5 reviews
16 helpful votes
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Oh dear
February 3, 2016

Overcharged by card putting me into the red, No Sorry nothing jus a refund 3 weeks later

Date of experience: February 3, 2016
Georgia
1 review
1 helpful vote
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This is the first time I ordered anything from QVC. I picked the free shipping option. Said 4-5 business days. However I received it in just ONE day! I was amazed. The earrings I got were beautiful also! Very impressed!

Date of experience: February 2, 2016
Connecticut
8 reviews
20 helpful votes
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QVC is awesome
February 2, 2016

I have brought several things from QVC I love their products that customer service is awesome I definitely recommend them

Date of experience: February 1, 2016
Washington
2 reviews
3 helpful votes
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Last yyear slow shipping, slower returns, even slower refunds no response from customer service, I am gone gone gone. Can get most items from Macys Philosophy Or hsn with better service and faster refunds

Date of experience: January 27, 2016
Texas
11 reviews
24 helpful votes
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Love QVC
January 24, 2016

Fast shipping and fast refunds if item has to be returned

Date of experience: January 23, 2016
Hong Kong
3 reviews
24 helpful votes
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Advice don't buy big ticket items from them. I asked for the returns department they don't have phones I was told. They said no to talking to supervisor. Now taking pmt for bed I don't have.
Sad bunch.

Date of experience: January 20, 2016
GB
9 reviews
27 helpful votes
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My wife use it often
January 18, 2016

I am not a frequent buyer when it comes to catalouge shopping but my wife loves it. Great quality and choice for a great price.

Date of experience: January 17, 2016
California
47 reviews
536 helpful votes
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Made an order before New Year and hasn't arrived. Tracking stopped on 6th January 2016. Hermes cannot tell me anything and QVC also say nothing, they do not even try to trace item by calling Hermes. Now have to wait for a replacement, which will be too late for my sister's birthday.
Also Hermes do not deliver door to door, they leave items with building handymen at their office and I have to collect, which is difficult being disabled.

Date of experience: January 16, 2016
New York
2 reviews
9 helpful votes
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I love shopping at QVC.com. I love most of the items that I purchase and if not the returns are so easy.

Date of experience: January 11, 2016
Ohio
6 reviews
5 helpful votes
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Excellent service
January 12, 2016

We use the Care Mark home delivery service for all our prescriptions and gave been very satisfied with their service. Their products seem a little higher but the the difference is made up in fuel expenses to pick up their products.

Date of experience: January 11, 2016
New York
3 reviews
2 helpful votes
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I. Ordered. A. Laptop. In. Late. December. I. was. Told. That. I. Would. Receive. It. On. January. 18. Of. This. Year. 2016. I. was. Very. Shock. To. Have. Received. It. 8. days. Earlier. Than. Expected. Thanks Q V C. I. Love. It. And. I'll. Keep. On. Shopping

Date of experience: January 11, 2016
California
5 reviews
24 helpful votes
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Costly to return clothing that doesn't fit. Clothing usually run larger than brick and mortar stores. Mostly made in China clothing.

Date of experience: January 4, 2016
Pakistan
26 reviews
15 helpful votes
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Attractive
January 5, 2016

This site is more attractive as it awarded winning service.
This site tells the today's specials.

Date of experience: January 3, 2016
Iowa
5 reviews
2 helpful votes
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Easily navigable, and I like the fact that you can view on air demos. Customer reviews of the products pre-purchase are a good idea though

Date of experience: December 30, 2015
Pennsylvania
11 reviews
20 helpful votes
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Shopping at QVC is always a rewarding experience. But it can also be a hit or miss. I always try and read the reviews on products before purchasing. It really can help you make a good decision on something that might otherwise be a poor choice of product.

Date of experience: December 23, 2015
Pennsylvania
7 reviews
7 helpful votes
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SO far i'am impressed.
December 24, 2015

I've only ordered one item from them, a Laptop an I love it. I like, that I can pay monthly due to the fact I am a Senior Citizen on fixed income.As soon as I pay my computer off I will be ordering again.So far so GOOD

Date of experience: December 22, 2015
NL
10 reviews
210 helpful votes
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Used daily with confidence. Would recommend without hesitation.

Date of experience: December 21, 2015
New York
14 reviews
20 helpful votes
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Never tried QVC. Definitely will again! Really surprised that best price on high-end hand mixer would be QVC, but that is what I found and prompt delivery, too. Merrier Christmas.

Date of experience: December 11, 2015
Canada
2 reviews
10 helpful votes
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The BEST!
December 11, 2015

I hate HSN! Why don't they say how many items you can return before closing your account! Customer service SUCKS!

Date of experience: December 10, 2015