Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of QVC
3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate QVC?
grey stargrey stargrey stargrey stargrey star

QVC Reviews Summary

QVC has a rating of 3 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QVC most frequently mention credit card, business days and long time. QVC ranks 4th among Bath & Body sites.

service
75
value
59
shipping
65
returns
53
quality
56

We monitor reviews for authenticity

GB
2 reviews
1 helpful vote
Follow Pauline H.
Unfollow Pauline H.
Share Review
Report Review

I love this channel & trust them. I will always use them. Best quality ever and allows returns even though you have worn the products. To make sure it's right for you. I fully trust them.

Date of experience: March 23, 2017
District of Columbia
12 reviews
14 helpful votes
Follow Jcquln Z.
Unfollow Jcquln Z.
Share Review
Report Review

I haven't bought anything recently but the last thing I bought I still wear DIALY! I love it and I've had it for years. A 14 KT YG ring with 4 kt Pink Diamond with little white diamonds on wither side. I love my ring, I wear it everyday and I basically only bought it because JLO had/has one just like it, but I'm sure her pink diamond is real!

Date of experience: March 13, 2017
Florida
4 reviews
4 helpful votes
Follow Janine J.
Unfollow Janine J.
Share Review
Report Review

Wonderful
March 12, 2017

I've only ordered clothing and household linens so far but they have been simply great! Good quality, good value and quick shipping. Will continue with them for years to come.

Date of experience: March 11, 2017
Texas
18 reviews
23 helpful votes
Follow chris v.
Unfollow chris v.
Share Review
Report Review

I ordered some boots from them, and they were delivered within the week, came UPS, and packaged well, and sizes were true to fit. Ordering was easy on the website, good quality products.

Date of experience: March 9, 2017
Tennessee
3 reviews
1 helpful vote
Follow Rhonda B.
Unfollow Rhonda B.
Share Review
Report Review

Love
February 27, 2017

I have been ordering from QVC for a little while now and they are great! Fast shipping and they offer easy payments on some things which I love!

Date of experience: February 26, 2017
New York
2 reviews
0 helpful votes
Follow Idelki t.
Unfollow Idelki t.
Share Review
Report Review

I place an order on a friday morning from new york city and i got it the next morning. Everything i ordered was there

Date of experience: February 25, 2017
Ohio
6 reviews
6 helpful votes
Follow Donna W.
Unfollow Donna W.
Share Review
Report Review

QVC Review
February 11, 2017

Always a great experience with QVC. Orders arrive quick customer service is exceptional! Beautiful products

Date of experience: February 10, 2017
Texas
2 reviews
2 helpful votes
Follow janice j.
Unfollow janice j.
Share Review
Report Review

Love this company
February 8, 2017

Been a customer for a long time and has never had any issues. Customer service always on point! Fast shipping and great products.

Date of experience: February 8, 2017
Ohio
9 reviews
4 helpful votes
Follow Patricia R.
Unfollow Patricia R.
Share Review
Report Review

Wish they offered free shipping on returns, especially with shoes. Sometimes you don't know how they will fit, and it costs you up to $10 to return.

Date of experience: February 1, 2017
Tennessee
38 reviews
75 helpful votes
Follow Roselea L.
Unfollow Roselea L.
Share Review
Report Review

Poor quality
January 31, 2017

I have ordered from this site a few times and find their products to be very inferior in some cases. They are over-priced and while they do offer monthly payments, I do not see the benefit of buying from this site at all.

Date of experience: January 30, 2017
California
7 reviews
21 helpful votes
Follow Jane S.
Unfollow Jane S.
Share Review
Report Review

Not tot crazy about this place. My mom shops here off TV and I used to see her get some great deals. My experience has been different. Not sure if it's just me.

Date of experience: January 27, 2017
Florida
105 reviews
140 helpful votes
Follow Jared I.
Unfollow Jared I.
Share Review
Report Review

Overall bad
January 26, 2017

Never goes for what they say and slow shipping. Hustles you if you ask me for the most part. Definetely had buyers remorse

Date of experience: January 26, 2017
Louisiana
6 reviews
8 helpful votes
Follow Ramona D.
Unfollow Ramona D.
Share Review
Report Review

The variety and quality of their merchandise is exceptional, in my opinion. Some of it is to pricey for my purse so I will check out the clearence area or the as is area but even then the products are exceptional.

Date of experience: January 16, 2017
North Carolina
11 reviews
20 helpful votes
Follow Nicole L.
Unfollow Nicole L.
Share Review
Report Review

Bad return policy
January 2, 2017

I ordered some awesome mascara from qvc but I ordered some jewelry and it was flashed. It was supposedly gold but turned out plated. They refused to refund it. I found out it was fake when the gold flashing rubbed off.

Date of experience: January 2, 2017
California
2 reviews
15 helpful votes
Follow Ardis W.
Unfollow Ardis W.
Share Review
Report Review

They flex pay works great
December 28, 2016

Have only order a few things from them but have been pleased with their service. Keep me informed about shipment,. Got what I ordered without delay. Ordered with flex pay and it was a good service. Able to contact live person about acct and very helpful.

Date of experience: December 27, 2016
Pennsylvania
2 reviews
0 helpful votes
Follow NANCY P.
Unfollow NANCY P.
Share Review
Report Review

Love QVC! Never over all these years have I had a problem with this company. They've always been very fair and dependable. Size charts are good. Returns are easy. Very fast service. Excellent customer service. Really appreciate the payment plans offered on many items.

Date of experience: December 17, 2016
Pennsylvania
5 reviews
0 helpful votes
Follow Rosemarie R.
Unfollow Rosemarie R.
Share Review
Report Review

OMG! :)
December 15, 2016

LOVE, LOVE, LOVE QVC! Use this website for everything from clothing to cosmetics to jewelry to household products to electronics! Their pricing can't be beat, great 30 day trial period on everything, easy return policy & excellent customer service!

Date of experience: December 14, 2016
Michigan
3 reviews
1 helpful vote
Follow Katherine C.
Unfollow Katherine C.
Share Review
Report Review

Still a favorite but seems to have less variety and inventory from past experience. Still they stand behind what they sell for 30 days. Read reviews and buy with confidence.

Date of experience: December 7, 2016
New York
1 review
4 helpful votes
Follow Reese P.
Unfollow Reese P.
Share Review
Report Review

Thorough
November 26, 2016

Very complete and thorough process from start to finish

Date of experience: November 25, 2016
Texas
11 reviews
12 helpful votes
Follow DEANNA W.
Unfollow DEANNA W.
Share Review
Report Review

Quick and easy
November 21, 2016

Placed order with ease and was very very quick... very easy transaction

Date of experience: November 21, 2016