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QuiBids

3.3

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QuiBids Reviews Summary

QuiBids has a rating of 3.3 stars from 3,062 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.

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Australia
1 review
1 helpful vote
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New customer
August 13, 2015

New customer cant wait to confirm the deal and receive the goods such a good price... will spread the word to all my colleagues

Date of experience: August 9, 2015
Ohio
1 review
1 helpful vote
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On the spot help
August 12, 2015

I accidentally hit the purchase button without selecting the gift card that I really wanted after winning an auction. I used the chat support and by the next morning they had it all corrected!

Date of experience: August 9, 2015
Australia
1 review
1 helpful vote
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Helping Oldies
August 11, 2015

I did not fully understand the process of QuiBids and forwarded money I could not afford. When I realised what I had done, I contacted QuiBids and without any hesitation fully refunded the full amount immediately. I had contacted my banking institution and they informed me I had no worries as QuiBids was a genuine retailer. They were right.

Date of experience: August 8, 2015
Canada
1 review
1 helpful vote
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Made a judgement mistake!
August 11, 2015

I decided I might want to try QuiBids but then realized that the more bids the more time added to the expiry and I wasn't prepared to do pre-set bidding so I no sooner registered and realized I wanted out. Customer Service responded almost immediately to my request and the refund was put through within hours.

Date of experience: August 8, 2015
Illinois
1 review
1 helpful vote
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Great customer service!
August 10, 2015

She was very efficient and fast in taking care of my problem.

Date of experience: August 7, 2015
California
1 review
1 helpful vote
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Thank you for all your help. That is what I call superior customer service!

Date of experience: August 7, 2015
Nevada
1 review
0 helpful votes
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Shipping problem
August 10, 2015

I had two separate items that said they had been delivered per ups tracking. I called Ryan first on the first item and Mohammad on the second and they put the tracking in motion to find the lost items. Come to find out the packages went through u.s. mail and we have mail lock boxes here in Vegas and the postman put the wrong key in my mail box. Two days later the regular mail man figured out the mistake and delivered my packages. I then called Mohammad and canceled the investigation. Very courteous customer reps you have. Also my Wife is on Quibids and she was having lots of trouble with shipping and this was Ryan that got it all straightened. Kudos to all the staff.

Date of experience: August 7, 2015
Colorado
1 review
1 helpful vote
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I signed up without really understanding the site. I wanted out and the responder did that for me.

Date of experience: August 6, 2015
New York
1 review
0 helpful votes
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Top Notch
August 10, 2015

Had a problem for over a month to get a RA. CS gave me a promo for my hassle. Can't do better!

Date of experience: August 6, 2015
Illinois
1 review
0 helpful votes
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Bad policy with refunding money.
August 9, 2015

When I want to bid on something I would like to pay for it after the bid. Then I put money before the bid.

Date of experience: August 6, 2015
Blake B. — QuiBids Rep
over a year old

Hi Elease. We are sorry for the inconvenience, but our site operates on a pay-to-participate model. Please refer to the QuiBids 101 and Help sections for a better understanding of how QuiBids works. Feel free to contact us at [email protected] and we'll be happy to explain further.

New York
1 review
0 helpful votes
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Excellent customer support
August 9, 2015

I needed customer support to help me. The request was completed fast and professional.

Date of experience: August 6, 2015
District of Columbia
1 review
0 helpful votes
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Fast and awsome customer support
August 9, 2015

I realy appreciated how the customer support service respond to my questions, it was very fast without any hassle or wasting of time. Thank you guys

Date of experience: August 6, 2015
Missouri
1 review
0 helpful votes
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Buy it Now
August 9, 2015

I e-mailed and got a response in a correct amount of time.

Date of experience: August 6, 2015
Arkansas
1 review
0 helpful votes
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Uspperable
August 9, 2015

The Opportunities offered me is very good but is not the time for me

Date of experience: August 6, 2015
Pennsylvania
1 review
0 helpful votes
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Thanks
August 8, 2015

Thanks for understanding and refunding my unused bids.

Date of experience: August 5, 2015
Canada
1 review
0 helpful votes
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Refund
August 8, 2015

Great I would recommend this company to my friends

Date of experience: August 5, 2015
Maine
1 review
1 helpful vote
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Excellent Customer Support
August 8, 2015

Not only is their procedure in bidding for products an exciting new way to receive exceptional savings but their 'customer support' can also be rated as excellent. They were very prompt is assisting me with my questions & resolving the issue I was experiencing.

Date of experience: August 5, 2015
Maine
1 review
0 helpful votes
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Excellent experience
August 8, 2015

Won my first item! When I get access to a secure computer, I am definitely going to re-join! Cool site!

Date of experience: August 5, 2015
Texas
1 review
0 helpful votes
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A Company with Integrity
August 9, 2015

It is thoroughly refreshing to deal with a company that doesn't penalize you for not reading their instructions completely through. Thank you QuiBids for your honor and obvious dedication to customer service.

Date of experience: August 5, 2015
Nevada
1 review
0 helpful votes
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Great Service
August 7, 2015

After subscribing to the service I realized I would not have the time to enjoy the process, QuiBids Customer Service responded to my request quickly. They are great. Thank You

Date of experience: August 4, 2015